Solved BSOD when shutting off

[sury]

I have had a hard disk crash couple of months ago and since then I started having BSOD when I shutdown the computer or reboot when installing any updates. Since then I replaced the hard drive but the BSOD still persists. Any help is appreciated.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800030E79C0
BCP3: FFFFF8800371D4A8
BCP4: FFFFF8800371CD00
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

 

[YoYo155]

Do you have "Picasa" running while booting down?

EDIT:
When you replaced the HDD with a new one, did you do a clean install or just duplicated the old one?

 

[Dsprague]

Looking at your dump files it appears to be caused by your Ximeta NDAS Software for Windows drivers:

[COLOR="red"]*** WARNING: Unable to verify timestamp for ndasfs.sys
*** ERROR: Module load completed but symbols could not be loaded for ndasfs.sys[/COLOR]
ERROR: FindPlugIns 80070005
ERROR: Some plugins may not be available [80070005]
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff800030e79c0, fffff8800371d4a8, fffff8800371cd00}

[COLOR="Red"]Probably caused by : ndasfs.sys [/COLOR]( ndasfs+4383a )

Followup: MachineOwner
---------

http://carrona.org/drivers/driver.php?id=ndasfs.sys

looking at the time stamp on the driver it is very old:

kd> lmvm ndasfs
start             end                 module name
fffff880`01345000 fffff880`013a5000   ndasfs   T (no symbols)           
    Loaded symbol image file: ndasfs.sys
    Image path: \SystemRoot\system32\DRIVERS\ndasfs.sys
    Image name: ndasfs.sys
    [COLOR="red"]Timestamp:        Tue Feb 10 15:53:08 2009[/COLOR] (4991E934)
    CheckSum:         0005CECF
    ImageSize:        00060000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please update the driver from here: Download Center - NDAS Software for Windows

 

[YoYo155]

I was just there

fffff880`0759e000 fffff880`075a9000   secdrv   secdrv.SYS   Wed Sep 13 15:18:38 2006 (4508052E)
fffff880`049c5000 fffff880`049ec000   ndasbus  ndasbus.sys  Tue Feb 10 22:52:58 2009 (4991E92A)
fffff880`01400000 fffff880`0145c000   lfsfilt  lfsfilt.sys  Tue Feb 10 22:53:06 2009 (4991E932)
fffff880`012ef000 fffff880`0134f000   ndasfs   ndasfs.sys   Tue Feb 10 22:53:08 2009 (4991E934)
fffff880`04525000 fffff880`045b2000   ndasfat  ndasfat.sys  Tue Feb 10 22:53:17 2009 (4991E93D)
fffff880`0441f000 fffff880`04525000   ndasrofs ndasrofs.sys Tue Feb 10 22:53:29 2009 (4991E949)
fffff880`07b3e000 fffff880`07b99000   ndasscsi ndasscsi.sys Tue Feb 10 22:53:51 2009 (4991E95F)
fffff880`01cc0000 fffff880`01ce1000   lpx      lpx.sys      Tue Feb 10 22:53:56 2009 (4991E964)
fffff880`068cf000 fffff880`06df1000   atikmdag atikmdag.sys Fri Apr 24 13:51:57 2009 (49F199CD)
fffff880`01d4a000 fffff880`01d52000   spldr    spldr.sys    Mon May 11 19:56:27 2009 (4A0858BB)
fffff880`06426000 fffff880`0643c000   intelppm intelppm.sys Tue Jul 14 02:19:25 2009 (4A5BC0FD)
fffff880`00fdd000 fffff880`00fe7000   msisadrv msisadrv.sys Tue Jul 14 02:19:26 2009 (4A5BC0FE)
fffff880`018db000 fffff880`018ec000   pcw      pcw.sys      Tue Jul 14 02:19:27 2009 (4A5BC0FF)
fffff880`01a68000 fffff880`01a71000   Null     Null.SYS     Tue Jul 14 02:19:37 2009 (4A5BC109)
fffff880`0111d000 fffff880`01126000   atapi    atapi.sys    Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`045b2000 fffff880`045bd000   Msfs     Msfs.SYS     Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`07477000 fffff880`07483000   dump_dumpata dump_dumpata.sys Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`00e71000 fffff880`00e81000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`045bd000 fffff880`045ce000   Npfs     Npfs.SYS     Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`00e6a000 fffff880`00e71000   pciide   pciide.sys   Tue Jul 14 02:19:49 2009 (4A5BC115)
.
.
.
.
.

 

[sury]

YoYo155, Yes I have Picasa ruuning at the time of booting down. My data drive crashed and I replaced it with a new one. Fortunately I have data backed up so restoring the data was not an issue (after burnt couple of times you learn. )

Dsprague, I will update the drivers as suggested by and about to be suggested by YoYo155. Thank you for your prompt response. Will report back after the driver upgrade.

Sury

 

[YoYo155]

YoYo155, Yes I have Picasa ruuning at the time of booting down. My data drive crashed and I replaced it with a new one. Fortunately I have data backed up so restoring the data was not an issue (after burnt couple of times you learn. )

Dsprague, I will update the drivers as suggested by and about to be suggested by YoYo155. Thank you for your prompt response. Will report back after the driver upgrade.

Sury

If updating the drivers doesn't cut it try killing Picasa before you shut-down.

 

[sury]

I had trouble installing the drivers. The unzip complained about failing CRC check. Since I have only one computer, I don't need NDAS so I unstalled the software and now BSOD disappeared. I even tested with Picasa running and still no issues. I am curious what is the issue with Picasa. I will mark this solved never the less. Thank you very much for your quick and accurate diagnosis. Much appreciated.

With best regards,
Sury

 

[Dsprague]

I am always glad to help.

 

[sury]

YoYo155 Thank you very much. I was thanking both of you but when read my own message I felt as if I did not acknowledge. My apologies.

With best regards,
Sury

 

[YoYo155]

Glad to hear you''re up and running!.