Solved BSOD when streaming with OBS

[Mister Eric]

Hello,

Just built a new PC with hopes of streaming regularly. Unfortunately, it means I bluescreen regularly as well.
I stream with Open Broadcaster Software (OBS). I can be streaming from as little as 15 min or as high as 3 hours and then I'll get a BSOD. Always the same code (0x00001e). I think I've updated every driver. But maybe I'm missing something. I'm clueless on this one.

My PC build, if needed, should be viewable from my profile.

See attachment for dmp files.

Thank you guys so much for your time. Any little bit will be very helpful.

 

[Boozad]

You need to install a genuine copy of Windows, you have an ASUS OEM PID on a retail Gigabyte motherboard meaning your installation is counterfeit.

Host Name:                 MISTERERIC-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Mister Eric
Registered Organization:   
Product ID:                00426-OEM-8992662-00173 [COLOR=Red]---> ASUS PID[/COLOR]
Original Install Date:     5/6/2015, 9:51:31 AM
System Boot Time:          5/21/2015, 6:30:47 PM
System Manufacturer:       Gigabyte Technology Co., Ltd.
System Model:              Z97X-Gaming 7
System Type:               x64-based PC

Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.

 

[Mister Eric]

You need to install a genuine copy of Windows, you have an ASUS OEM PID on a retail Gigabyte motherboard meaning your installation is counterfeit.

Host Name:                 MISTERERIC-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Mister Eric
Registered Organization:   
Product ID:                00426-OEM-8992662-00173 [COLOR=Red]---> ASUS PID[/COLOR]
Original Install Date:     5/6/2015, 9:51:31 AM
System Boot Time:          5/21/2015, 6:30:47 PM
System Manufacturer:       Gigabyte Technology Co., Ltd.
System Model:              Z97X-Gaming 7
System Type:               x64-based PC

Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.

Thank you for your time and the advice. I will take care of that this weekend.

 

[Boozad]

If you have any BSODs once you're genuine post back and we'll help you get them sorted.

 

[Mister Eric]

If you have any BSODs once you're genuine post back and we'll help you get them sorted.

Will do!
Should I just update this thread or start a new one?
I'm assuming the first route.

 

[Boozad]

Yeah just stick to this thread please.

 

[Mister Eric]

Hey, I'm back.
New installation of Windows. Hope we get better results now.
I did recreate the bluescreen simply by streaming via OBS. Happened this time about 15 min in. Only one dmp file to analyze but I hope it helps.

Thanks!

 

[Boozad]

And another counterfeit installation, this time with a different ASUS OEM PID on a retail Gigabyte motherboard.

Host Name:                 MISTERERIC-PC
OS Name:                   Microsoft Windows 7 Professional 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Mister Eric
Registered Organization:   
Product ID:                [COLOR=Red]00371-OEM-8992671-00407[/COLOR] [COLOR=Red]---> ASUS OEM PID[/COLOR]
Original Install Date:     5/23/2015, 11:17:38 PM
System Boot Time:          5/25/2015, 7:47:17 PM
System Manufacturer:       Gigabyte Technology Co., Ltd.
System Model:              Z97X-Gaming 7
System Type:               x64-based PC

I don't know which bothers me more, your reluctance to pay for a copy of Windows or your thinking I wouldn't even spot that. I'm done.

 

[Mister Eric]

And another counterfeit installation, this time with a different ASUS OEM PID on a retail Gigabyte motherboard.

Host Name:                 MISTERERIC-PC
OS Name:                   Microsoft Windows 7 Professional 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Mister Eric
Registered Organization:   
Product ID:                [COLOR=Red]00371-OEM-8992671-00407[/COLOR] [COLOR=Red]---> ASUS OEM PID[/COLOR]
Original Install Date:     5/23/2015, 11:17:38 PM
System Boot Time:          5/25/2015, 7:47:17 PM
System Manufacturer:       Gigabyte Technology Co., Ltd.
System Model:              Z97X-Gaming 7
System Type:               x64-based PC

I don't know which bothers me more, your reluctance to pay for a copy of Windows or your thinking I wouldn't even spot that. I'm done.

I thought it was just the installation. So I used a copy from I received from my college via my old MSDN account I was granted when taking a CS class. The first one was counterfeited. I torrented it. Is it the key that's the problem? I'm sorry for being ignorant about this. I'm not trying to undermine you. I'm actually a little embarrassed right now.
If it's the license key, then yes I used a key loader. But I thought it was just the installation of windows. So if it's the key, then could I have left it a trial ver., exp the error, received helped without any roadblocks, and then used the key? It's completely on me for not paying for a license. I point no fingers at anyone other than myself. I'll get one, but I still don't see how the key alone is the problem bc I thought it was my installation, which was absolutely genuine.

I don't even know why it's coming up as an ASUS OEM PID. I don't even know what that means. I'll try to look into it.

I'm sorry for being of any inconvenience at all.
I thought I didn't have to pay for a copy since I still have a good amount of clean install ISOs from my university and my friend gave me a key loader years ago since I gave all my keys away when helping people reformat their computer and didn't realize I had a limited # of key uses (which makes sense. It just didn't inform me when I downloaded the ISO and received the key).

 

[Boozad]

The ISO means nothing, it's the activation that counts. Are you seriously trying to tell me that you didn't know that using a keyloader resulted in a counterfeit copy of Windows?

 

[Mister Eric]

Hello again.
Thanks to Boozad, I was pointed in the proper direction and obtained a non-counterfeit copy of windows 7 Home Edition. I apologize to anyone reading for making that harder than it needed to be. I accept full responsibility for that.
Alas, I am still getting a BSOD while streaming. I've only let it happen once so far. Just tried to recreate it yesterday and it didn't take too long. Attached are the necessary files for analysis. Thank you for the help so far and for any future consideration towards my problem.

 

[Boozad]

Good to see a genuine Windows, good move. Onto your BSOD...

The driver below looks like it's Qualcomm Atheros Bandwidth Control Filter driver, part of the Qualcomm Atheros Performance Suite? It's old and needs updating or the software needs removing.

BugCheck 1E, {ffffffffc0000094, fffff8800b5db200, 0, 0}

[COLOR=Red]*** WARNING: Unable to verify timestamp for bflwfx64.sys
*** ERROR: Module load completed but symbols could not be loaded for bflwfx64.sys[/COLOR]
Probably caused by : bflwfx64.sys ( bflwfx64+8a16 )

Followup: MachineOwner
---------

5: kd> lmvm bflwfx64
start             end                 module name
fffff880`04c18000 fffff880`04d6b000   bflwfx64 T (no symbols)           
    Loaded symbol image file: bflwfx64.sys
    Image path: \SystemRoot\system32\DRIVERS\bflwfx64.sys
    Image name: bflwfx64.sys
    Timestamp:        [COLOR=Red]Wed Feb 13 17:04:08 2013[/COLOR] (511BC788)
    CheckSum:         0001B330
    ImageSize:        00153000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Are you using OpenVPN? If so it's causing issues. The driver below needs updating as it's very old.

fffff880`0b5dd768  fffff880`041f3797Unable to load image \SystemRoot\system32\DRIVERS\tap0901.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for tap0901.sys
*** ERROR: Module load completed but symbols could not be loaded for tap0901.sys[/COLOR]
 tap0901+0x4797

5: kd> lmvm tap0901
start             end                 module name
fffff880`041ef000 fffff880`041fc000   tap0901  T (no symbols)           
    Loaded symbol image file: tap0901.sys
    Image path: \SystemRoot\system32\DRIVERS\tap0901.sys
    Image name: tap0901.sys
    Timestamp:        [COLOR=Red]Thu Nov 24 18:50:27 2011[/COLOR] (4ECE91F3)
    CheckSum:         000154D4
    ImageSize:        0000D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[Mister Eric]

Good to see a genuine Windows, good move. Onto your BSOD...

The driver below looks like it's Qualcomm Atheros Bandwidth Control Filter driver, part of the Qualcomm Atheros Performance Suite? It's old and needs updating or the software needs removing.

BugCheck 1E, {ffffffffc0000094, fffff8800b5db200, 0, 0}

[COLOR=Red]*** WARNING: Unable to verify timestamp for bflwfx64.sys
*** ERROR: Module load completed but symbols could not be loaded for bflwfx64.sys[/COLOR]
Probably caused by : bflwfx64.sys ( bflwfx64+8a16 )

Followup: MachineOwner
---------

5: kd> lmvm bflwfx64
start             end                 module name
fffff880`04c18000 fffff880`04d6b000   bflwfx64 T (no symbols)           
    Loaded symbol image file: bflwfx64.sys
    Image path: \SystemRoot\system32\DRIVERS\bflwfx64.sys
    Image name: bflwfx64.sys
    Timestamp:        [COLOR=Red]Wed Feb 13 17:04:08 2013[/COLOR] (511BC788)
    CheckSum:         0001B330
    ImageSize:        00153000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Are you using OpenVPN? If so it's causing issues. The driver below needs updating as it's very old.

fffff880`0b5dd768  fffff880`041f3797Unable to load image \SystemRoot\system32\DRIVERS\tap0901.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for tap0901.sys
*** ERROR: Module load completed but symbols could not be loaded for tap0901.sys[/COLOR]
 tap0901+0x4797

5: kd> lmvm tap0901
start             end                 module name
fffff880`041ef000 fffff880`041fc000   tap0901  T (no symbols)           
    Loaded symbol image file: tap0901.sys
    Image path: \SystemRoot\system32\DRIVERS\tap0901.sys
    Image name: tap0901.sys
    Timestamp:        [COLOR=Red]Thu Nov 24 18:50:27 2011[/COLOR] (4ECE91F3)
    CheckSum:         000154D4
    ImageSize:        0000D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Thanks for the feedback!
And so far, NO BLUESCREENS!
Now I could be jumping the gun, so I will wait a few more sessions before I confirm that my problem has been solved.

I tackled the first driver issue and updated my Qualcomm Atheros Bandwidth Control Filter driver. For anyone needing the latest driver to this, I found it here.
Killer Networking - Driver Downloads

The second issue, was potentially regarding a VPN. Which I do have. I use Private Internet Access in an attempt of bypassing bandwidth throttling which has seemed to help. I haven't tried to disconnect this yet to avoid a bluescreen, but I did have to turn it off while streaming last night to avoid a loss of frames I was experiencing.

Again, Boozad, thank you for your time. If I run into any more issues, I'll let you know. And after a few more streaming attempts, if everything goes well, I'll report this problem as solved.

<3

 

[Boozad]

Glad to hear all looks stable again, good work. Keep us posted.

 

[Mister Eric]

Haven't had a problem yet. Marking as solved! Thank you so much again.

 

[Boozad]

You're welcome.