BSOD when trying to load drivers for blood meters on one touch sofware

[Triggerman770]

I get BCC: code 135 and have uploaded the file made by the downloaded program
I have a gateway with 7 home premium 64 bit not sure Intel processor. not sure of those details. the uploaded files are still zipped as I didn't see anything telling me to unzip.
This software loads it drivers to the very end before the bsod. it did it from their website and from the disk they sent.

 

[koolkat77]

Welcome to the forum.

Please remove the software(s) below:

Start Menu\Programs\Advanced SystemCare Ultimate 7	Public:Start Menu\Programs\Advanced SystemCare Ultimate 7	Public
Start Menu\Programs\Driver Booster 2	Public:Start Menu\Programs\Driver Booster 2	Public
Start Menu\Programs\IObit Malware Fighter	Public:Start Menu\Programs\IObit Malware Fighter	Public
Start Menu\Programs\IObit Uninstaller	Public:Start Menu\Programs\IObit Uninstaller	Public
Start Menu\Programs\Smart Defrag 3	Public:Start Menu\Programs\Smart Defrag 3	Public

Revo Uninstaller:

Use Revo Uninstaller to uninstall stubborn software.

• Download and install the software
• Opt for Advance Mode while uninstalling which allows you to remove leftover registry.
• Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

 Clean boot

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

• How to Change, Add, or Remove Startup Programs in Windows 7

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

The BSOD was caused by BitDefender. Please remove it and use MSE.

Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\USER\Downloads\Compressed\HOME-Wed_12_24_2014_175135_71\122414-27268-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18526.amd64fre.win7sp1_gdr.140706-1506
Machine Name:
Kernel base = 0xfffff800`03019000 PsLoadedModuleList = 0xfffff800`0325c890
Debug session time: Thu Dec 25 04:21:54.863 2014 (UTC + 6:00)
System Uptime: 0 days 6:53:31.034
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 135, {ffffffffc0000005, fffff880082b05e0, fffff88002686b00, fffff8a00132b010}

*** WARNING: Unable to verify timestamp for bdfsfltr.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfsfltr.sys
Probably caused by : bdfsfltr.sys ( bdfsfltr+41983 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

REGISTRY_FILTER_DRIVER_EXCEPTION (135)
This bugcheck is caused by an unhandled exception in a registry filtering driver.
This bugcheck indicates that a registry filtering driver didn't handle exception inside
its notification routine. One can identify the driver by the 3rd parameter.
Arguments:
Arg1: ffffffffc0000005, ExceptionCode
Arg2: fffff880082b05e0, Address of the context record for the exception that caused the bugcheck
Arg3: fffff88002686b00, The driver's callback routine address
Arg4: fffff8a00132b010, Internal

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x135

PROCESS_NAME:  CP210xVCPInsta

CURRENT_IRQL:  0

EXCEPTION_RECORD:  fffff880082b0d88 -- (.exr 0xfffff880082b0d88)
ExceptionAddress: fffff880026ba983 (bdfsfltr+0x0000000000041983)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 000000001234567b
Attempt to read from address 000000001234567b

TRAP_FRAME:  fffff880082b0e30 -- (.trap 0xfffff880082b0e30)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000084 rbx=0000000000000000 rcx=fffffa8007c96b2d
rdx=000005800a6aeb4e rsi=0000000000000000 rdi=0000000000000000
rip=fffff880026ba983 rsp=fffff880082b0fc8 rbp=0000000000000001
 r8=0000000000000004  r9=0000000000000000 r10=0052005400530049
r11=fffffa8007c96b2a r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
bdfsfltr+0x41983:
fffff880`026ba983 ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800034057e4 to fffff8000308ebc0

STACK_TEXT:  
fffff880`082afdb8 fffff800`034057e4 : 00000000`00000135 ffffffff`c0000005 fffff880`082b05e0 fffff880`02686b00 : nt!KeBugCheckEx
fffff880`082afdc0 fffff800`0343a4ed : 00000000`00000000 00000001`00000001 00000000`00000001 fffff880`082b01e0 : nt!CmpFatalFilter+0x24
fffff880`082afe00 fffff800`030b9cdc : 00000000`00000010 fffff960`000c7794 fffff960`00327170 fffff800`032c9ac0 : nt!CmpCallCallBacks+0x556
fffff880`082afe30 fffff800`030b975d : fffff800`031f9cc4 fffff880`082b1230 00000000`00000000 fffff800`03019000 : nt!_C_specific_handler+0x8c
fffff880`082afea0 fffff800`030b8535 : fffff800`031f9cc4 fffff880`082aff18 fffff880`082b0d88 fffff800`03019000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`082afed0 fffff800`030c94c1 : fffff880`082b0d88 fffff880`082b05e0 fffff880`00000000 fffffa80`07c969c0 : nt!RtlDispatchException+0x415
fffff880`082b05b0 fffff800`0308e242 : fffff880`082b0d88 00000000`00000000 fffff880`082b0e30 fffffa80`07c969c0 : nt!KiDispatchException+0x135
fffff880`082b0c50 fffff800`0308cdba : 00000000`00000000 00000000`1234567b fffff880`082b1100 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`082b0e30 fffff880`026ba983 : fffff880`026aaf94 00000000`00000000 00000000`00000001 fffffa80`07c969c0 : nt!KiPageFault+0x23a
fffff880`082b0fc8 fffff880`026aaf94 : 00000000`00000000 00000000`00000001 fffffa80`07c969c0 fffffa80`07c969c0 : bdfsfltr+0x41983
fffff880`082b0fd0 00000000`00000000 : 00000000`00000001 fffffa80`07c969c0 fffffa80`07c969c0 fffff8a0`056dd800 : bdfsfltr+0x31f94


STACK_COMMAND:  kb

FOLLOWUP_IP: 
bdfsfltr+41983
fffff880`026ba983 ??              ???

SYMBOL_STACK_INDEX:  9

SYMBOL_NAME:  bdfsfltr+41983

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: bdfsfltr

IMAGE_NAME:  bdfsfltr.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d89fb21

FAILURE_BUCKET_ID:  X64_0x135_bdfsfltr+41983

BUCKET_ID:  X64_0x135_bdfsfltr+41983

Followup: MachineOwner
---------

0: kd> lmvm bdfsfltr
start             end                 module name
fffff880`02679000 fffff880`026e9000   bdfsfltr T (no symbols)           
    Loaded symbol image file: bdfsfltr.sys
    Image path: \??\C:\Windows\system32\Drivers\bdfsfltr.sys
    Image name: bdfsfltr.sys
    Timestamp:        Wed Mar 23 19:52:33 2011 (4D89FB21)
    CheckSum:         0006B11C
    ImageSize:        00070000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

Also uninstall your existing Antivirus software before you install MSE.

http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

   Warning

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Make scans with the following:

Kaspersky TDSSKiller

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Temp Monitoring

Check for heating issues using Speccy or HWMonitor.

• Speccy - System Information - Free Download
• HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

Upload a screen shot with either of the tools: http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[Triggerman770]

didn't know I had Bit Defender. I didn't download it. will remove it. now to the other programs are you saying remove them as your personal preference? I have had those for years and never had a problem?

 

[Triggerman770]

BSOD solved

was corrupted driver on software disk and download site

 

[koolkat77]

Observe for sometime and then mark this thread as solved