BSOD when using Chrome, playing Diablo 3

zzzaaaa · May 30, 2014

Hi all, been getting BSODs more and more frequently these days, most notably when I'm using chrome or playing D3. The error shown is usually either SYSTEM_SERVICE_EXCEPTION or DRIVER_IRQL_NOT_LESS_OR_EQUAL.

Could this be due to bad RAM? I've had this computer for nearly 2 years now.

koolkat77 · May 30, 2014

Welcome to the forum zzzaaaa,

Reduce items at start-up:

How to Change, Add, or Remove Startup Programs in Windows 7

Perform a clean boot:

How to Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista

Code:

DAEMON Tools Lite	"e:\program files (x86)\daemon tools lite\dtlite.exe" -autorun	user-PC\user	HKU\S-1-5-21-2596862970-426004402-775072447-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Daemon Tools/Alchohol is known to cause Blue Screens. Please remove it:

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

How to Repair Windows 7 System Files with System File Checker

Scan with Kaspersky TDSSKiller:

Anti-rootkit utility TDSSKiller

ESET online scanner:

Free Online Virus Scanner | ESET

Recommended antivirus software for Windows 7 based on stability compared to others:-

Warning

:warn: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

BIOS64.sys Sun Jun 8 06:12:00 2003 (3EE27F50)
This is probably aBIOSTAR I/O driver file
Driver Reference Table - BIOS64.sys

lmimirr.sys Wed Apr 11 04:32:45 2007 (461C108D)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
Driver Reference Table - lmimirr.sys

Lycosa.sys Fri Jan 18 14:51:42 2008 (4790689E)
Razer Lycosa/Razer Tarantula Keyboard Driver. Older versions have BSOD issues with Win7
Driver Reference Table - Lycosa.sys

BS_I2c64.sys Mon Jun 16 12:45:18 2008 (48560BFE)
Found in BIOSTAR BIOS Flash Utility
Driver Reference Table - BS_I2c64.sys

LMIRfsDriver.sys Mon Jul 14 22:26:56 2008 (487B7E50)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
Driver Reference Table - LMIRfsDriver.sys

hamachi.sys Thu Feb 19 16:36:41 2009 (499D3639)
LogMeIn Hamachi Virtual network interface driver
Driver Reference Table - hamachi.sys

RTKVHD64.sys Tue Oct 5 15:58:40 2010 (4CAAF6D0)
Realtek High Definition Audio Function Driver
Driver Reference Table - RTKVHD64.sys

HECIx64.sys Wed Oct 20 05:33:43 2010 (4CBE2AD7)
Intel Management Engine Interface
Driver Reference Table - HECIx64.sys

nusb3hub.sys Fri Dec 10 10:50:35 2010 (4D01B19B)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
Driver Reference Table - nusb3hub.sys

nusb3xhc.sys Fri Dec 10 10:50:35 2010 (4D01B19B)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
Driver Reference Table - nusb3xhc.sys

Rt64win7.sys Wed Jan 26 19:34:03 2011 (4D4022CB)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
Driver Reference Table - Rt64win7.sys

gfibto.sys Fri Sep 2 07:31:28 2011 (4E6031F0)
Possibly a VIPRE Antivirus driver
Driver Reference Table - gfibto.sys

To perform a clean install of a driver, follow this tutorial:

How to Clean Left Over Driver Files with Driver Sweeper

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-

Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Post a screenshot of your Hard Drive(s) using Crystal Disk Info software:

CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test:

How to Use SeaTools for DOS and Windows Disk Check Utility

Check for heating issues using Speccy or HWmonitor

Upload a screen shot:

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

RAM - Test with Memtest86+

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.

If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.

*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.

3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.

*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.

4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.

Information

Errors are sometimes found after 8 passes.

Tip

Do this test overnight, before going to bed.

Post back with results.

BUGCHECK SUMMARY

Code:

[FONT="Lucida Console"]Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Fri May 30 13:05:10.115 2014 (UTC + 6:00)
System Uptime: 0 days 0:08:29.927
BugCheck D1, {fffff8800133563c, 2, 8, fffff8800133563c}
Probably caused by : Ntfs.sys ( Ntfs! ?? ::NNGAKEGL::`string'+2ee0 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Fri May 30 12:55:41.518 2014 (UTC + 6:00)
System Uptime: 0 days 1:30:47.720
BugCheck 3B, {c0000005, fffff8000325717d, fffff8800c0a2480, 0}
Probably caused by : memory_corruption ( nt!MiDeletePfnList+1bd )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  chrome.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Fri May 30 11:23:39.926 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:52.144
BugCheck 3B, {c0000005, fffff8000329ad67, fffff88009f75af0, 0}
Probably caused by : memory_corruption ( nt!MiPfnShareCountIsZero+77 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Steam.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Fri May 30 11:22:08.366 2014 (UTC + 6:00)
System Uptime: 0 days 2:57:44.568
BugCheck 1E, {ffffffffc0000005, fffff800032f606b, 0, ffffffffffffffff}
Probably caused by : memory_corruption ( nt!MiMapPageInHyperSpaceWorker+1b )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  Diablo III.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Thu May 29 22:42:15.357 2014 (UTC + 6:00)
System Uptime: 0 days 14:32:29.169
BugCheck 3B, {c0000005, fffff800032a517d, fffff88003c65410, 0}
Probably caused by : memory_corruption ( nt!MiDeletePfnList+1bd )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  atiesrxx.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Tue May 27 11:58:13.771 2014 (UTC + 6:00)
System Uptime: 0 days 4:06:22.973
BugCheck 3B, {c0000005, fffff8000329f17d, fffff88005437480, 0}
Probably caused by : memory_corruption ( nt!MiDeletePfnList+1bd )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  atieclxx.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Thu May 22 10:44:05.381 2014 (UTC + 6:00)
System Uptime: 0 days 0:24:08.599
BugCheck D1, {fffff8800130a63c, 2, 8, fffff8800130a63c}
Probably caused by : Ntfs.sys ( Ntfs! ?? ::NNGAKEGL::`string'+2ee0 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  Diablo III.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Wed May 21 14:47:25.294 2014 (UTC + 6:00)
System Uptime: 0 days 5:56:09.511
BugCheck 1E, {ffffffffc0000005, fffff800032c106b, 0, ffffffffffffffff}
Probably caused by : memory_corruption ( nt!MiMapPageInHyperSpaceWorker+1b )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  uTorrent.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Mon May 19 11:55:54.838 2014 (UTC + 6:00)
System Uptime: 0 days 2:02:36.041
BugCheck 3B, {c0000005, fffff800032d1d67, fffff8800a7678a0, 0}
Probably caused by : memory_corruption ( nt!MiPfnShareCountIsZero+77 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  CCC.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Sun May 18 11:05:17.928 2014 (UTC + 6:00)
System Uptime: 0 days 2:00:40.130
BugCheck 3B, {c0000005, fffff8000325717d, fffff8800c902410, 0}
Probably caused by : memory_corruption ( nt!MiDeletePfnList+1bd )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  chrome.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Sat May 17 23:09:29.267 2014 (UTC + 6:00)
System Uptime: 0 days 11:39:22.469
BugCheck 3B, {c0000005, fffff800032a517d, fffff880062b25f0, 0}
Probably caused by : memory_corruption ( nt!MiDeletePfnList+1bd )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Fri May 16 19:11:45.502 2014 (UTC + 6:00)
System Uptime: 0 days 10:50:38.720
BugCheck 3B, {c0000005, fffff800032dbd67, fffff880055fb980, 0}
Probably caused by : memory_corruption ( nt!MiPfnShareCountIsZero+77 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  atieclxx.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Thu May 15 13:07:35.829 2014 (UTC + 6:00)
System Uptime: 0 days 0:02:12.656
BugCheck 3B, {c0000005, fffff80003306bee, fffff8800c35bc90, 0}
Probably caused by : memory_corruption ( nt!MiDeletePteRun+504 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Diablo III.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Thu May 15 13:04:38.269 2014 (UTC + 6:00)
System Uptime: 0 days 4:05:13.471
BugCheck 1E, {ffffffffc0000005, fffff800032b506b, 0, ffffffffffffffff}
Probably caused by : memory_corruption ( nt!MiMapPageInHyperSpaceWorker+1b )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  Diablo III.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
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BSOD when using Chrome, playing Diablo 3

zzzaaaa

New member

My Computer

koolkat77

New member

My Computer