Solved BSOD when using uTorrent

[Daniel0s80]

Hi All,

I have a issue with my laptop, recently when using uTorrent (even if not downloading), my machine joyfully crashes with blue screen.
I was trying to figure out this by myself and I'm almost sure that issue is related with wifi card, but even if I install latest drivers suggested by Slim Drivers(not sure can I trust but I thought is worth to try) it still crashing.
Any tips welcome

Regards,
Daniel

 

[yowanvista]

Your dumps point to NETIO.sys, a core networking component that is often blamed as a cause whenever problematic firewall/internet security software are installed. Such examples are ZoneAlarm and AVG.

I would recommend removing TrueCrypt for the time being, one of it's drivers was involved in a crash.
Update your Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC: Realtek
Update your HP Quick Launch buttons driver and your graphics drivers, ensure that you're using a Windows 7-compatible version
HP Support & Drivers | United States

 

[Daniel0s80]

Hi yowanvista,
Thanks for reply. I'm unable to remove a True Crypt, as I have encrypted whole disk by this software, need to type password when booting. About the rest of suggestions I'll do that, and let you know the outcome.
Thanks,
Daniel

 

[RoasterMen]

Never had that problem before, even on my old pc with Intel Pentium III Xeon :3

 

[Daniel0s80]

Hi,
I'm afraid that installing latest Ethernet card drivers and HP Quick Launch buttons driver does not help, just experienced another BSOD, and yet is related to the NETIO.sys
Attaching another dump logs
Any tips welcome

 

[yowanvista]

Hi,
I'm afraid that installing latest Ethernet card drivers and HP Quick Launch buttons driver does not help, just experienced another BSOD, and yet is related to the NETIO.sys
Attaching another dump logs
Any tips welcome

I'll recommend removing any Comodo software from your system, its firewall component may be involved.

 

[Daniel0s80]

Get rid of Comodo last night as suggested , today managed to use uTorrent for a 2-3h max and again BSOD

 

[Arc]

Comodo is still there, as I am seeing.

Start Menu\Programs\COMODO
Start Menu\Programs\COMODO\GeekBuddy

Moreover, there is Broadcom 802.11g Network Adapter

ffff880`033d18e8  fffff880`05ae94ecUnable to load image \SystemRoot\system32\DRIVERS\bcmwl664.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for bcmwl664.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl664.sys
 bcmwl664+0x2a4ec[/COLOR]

Which you may try to update.

lmvm bcmwl664
start             end                 module name
fffff880`05abf000 fffff880`05f49000   bcmwl664 T (no symbols)           
    Loaded symbol image file: bcmwl664.sys
    Image path: \SystemRoot\system32\DRIVERS\bcmwl664.sys
    [COLOR=Red]Image name: bcmwl664.sys
    Timestamp:        Fri Mar 09 16:45:31 2012[/COLOR] (4F59E653)
    CheckSum:         0048A270
    ImageSize:        0048A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Search for updates in Downloads | Broadcom.

Let us know the results. We may take some further steps depending on your feedback.

 

[Arc]

Also, you need to follow it: http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html

 

[Daniel0s80]

It looks like it works now. So far so good.
Yes I uninstall geek buddy which was left over a comodo, and yes I make sure i no longer exist in start menu
About Broadcom driver, it was not so easy, link provided does not contained upgrade for my Broadcom dev id, nevertheless managed to find alternative source.
I'll keep testing for a week and will mark as solved after that.
Thanks for the effort.

 

[Arc]

You are welcome.

 

[Daniel0s80]

Sorry to say, but another BSOD, managed to complite a two files in uTorrent, another two in q and bam BSOD, for a past few days not used uTorrent at all thats why I did not post anything,
any tips welcome as always

 

[RoasterMen]

Try downloading on BitTorrent, if the problem still exists call for a BSOD Expert.

 

[Daniel0s80]

I tried this already, when BSOD started, I was blaming uTorrent itself, so first uninstalled and look for older version, then tried BitTorrent etc, nothing works

 

[Arc]

This time, the driver is even older.

lmvm bcmwl664
start             end                 module name
fffff880`0442b000 fffff880`048af000   bcmwl664 T (no symbols)           
    Loaded symbol image file: bcmwl664.sys
    Image path: \SystemRoot\system32\DRIVERS\bcmwl664.sys
   [COLOR=Red] Image name: bcmwl664.sys
    Timestamp:        Tue Feb 15 13:28:59 2011[/COLOR] (4D5A3243)
    CheckSum:         00487935
    ImageSize:        00484000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Is not any updates available in Downloads | Broadcom

Update and use the realtek connection?

Nazwa    [00000007] Realtek PCIe GBE Family Controller
Sterownik    c:\windows\system32\drivers\rt64win7.sys (7.61.612.2012, 709,14 KB (726 160 bajtów), 2012-11-20 11:57)

Realtek

Another one, even older.

Nazwa    [00000007] Realtek PCIe GBE Family Controller
Sterownik    c:\windows\system32\drivers\rt64win7.sys (7.61.612.2012, 709,14 KB (726 160 bajtów), 2012-11-20 11:57)
Nazwa    [00000015] Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
Sterownik    c:\windows\system32\drivers\vpnva64.sys (3.0.2032.0, 25,91 KB (26 536 bajtów), [COLOR=Red]2011-09-09 [/COLOR]10:00)

Probably no update is available for it.

Or, change the lan card.

 

[Daniel0s80]

Arc you are right!! I don know how this happened, the alternate source I mentioned before turn out to be some scam. OK I will try to look for better source this time. As I mentioned before the Broadcom site was not helpfull, perhaps my wifi card is to old.
About using LAN, well this is an option but only on paper I would have to demolish my flat just to lead the cable from on end to other end where the router is. Replacing the wifi card in laptop?? hmmm ... I could buy usb wifi card/dongle ... I'm just thinking loud here.
OK I'll focus on better drivers, and update later on,
thx Arc

 

[Arc]

Sorry I missed that it is a laptop ... I haven't look all the places other than the problem area.

But, The drivers are most probably OEM, and no updates are available. In such a situation, a dongle will be a good solution I think.

 

[Daniel0s80]

went back on the drivers provided by laptop vendor, as nothing newer can be found on broadcom site, tomorrow will have payday and seriously consider buying a usb wifi card, if you have some to recommend fell free..

 

[Arc]

Your pc issues will be discussed if you ask in the forum and not elsewhere.
unless and until you know someone here personally.

 

[Daniel0s80]

I hate to say, but got the wifi dongle, started download via uTorrent managed to downaload 2-3 files, yes switched off onboard wifi on laptop, and ... BSOD , attachinf the dumps, as always any tips welcome