BSOD whenever a usb device gets plugged -flash drives, external drives

[lawranceomega]

BSOD whenever a usb device gets plugged -flash drives, external drives

- Thanks for having this forum

 

[Golden]

******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8000348bda9, fffff880039bcd58, fffff880039bc5b0}

*** WARNING: Unable to verify timestamp for snapman.sys
*** ERROR: Module load completed but symbols could not be loaded for snapman.sys
Probably caused by : disk.sys ( disk! ?? ::FNODOBFM::`string'+70f )

Followup: MachineOwner
---------

2: kd> lmvm snapman
start             end                 module name
fffff880`01e00000 fffff880`01e46000   snapman  T (no symbols)           
    Loaded symbol image file: snapman.sys
    Image path: snapman.sys
    Image name: snapman.sys
    Timestamp:        Wed [B][COLOR="Red"]Mar 09[/COLOR][/B] 23:52:38 [B][COLOR="red"]2011[/COLOR][/B] (4D777F1E)
    CheckSum:         0004F614
    ImageSize:        00046000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Ensure Windows is updated, then reboot and update your Acronis installation:
Backup software for data backup and disaster recovery in Windows and Linux - Acronis

 

[lawranceomega]

I removed Acronis software....and its still crashed when tested with flashdrive that does not crash on older computer.....so I downloaded installed the trial version of Acronis software and it still crashed ..... pls find the newer zip file for your review. I figure you might be wanted updated files. =)

 

[Golden]

The new .zip file doesn't have any .dmp files......

The only thing I see in your eventlog is this....

Event[59081]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-PnP
  Date: 2015-04-13T10:09:10.229
  Event ID: 219
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Larry-PC
  Description: 
[COLOR="Red"][B]The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_CLIKFREE&PROD_BACKUP_DRIVE&REV_0.11#201101070304133A&1#[/B][/COLOR]

Remove that USB drive from the system, and then do this:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
http://www.sevenforums.com/tutorials/697-system-restore-point-create.html

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
http://www.sevenforums.com/tutorials/69585-safe-mode.html

 

[lawranceomega]

running test today

 

[lawranceomega]

Ok ran driver verifier. Crashed right away lol. Please find the new zip file of logs for your review.

 

[Golden]

Unfortunately a .dmp file wasn't able to be generated....do you recall the bugcheck code that was displayed?

 

[lawranceomega]

Made system crash 4 times...no bsod mini dump files are being created. What could be cause the dump log not to generate or is some program deleting the files on start up.

I have disable ccleaner from monitoring and also unchecked mini dumps and event logs. I have also uninstalled Glary from pc in-case it was erasing the logs. Still cant get bsod logs.

Anyhow here is the new zip file

 

[Golden]

If you note the bug check code, it may give a clue.

 

[lawranceomega]

Found BugCheckCode in event viewer: 268435582

Here is technical information from blue screen

*** STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF80003497929, oxFFFFF88003B996C8 , 0xFFFFF88003B98F20)

 

[Golden]

Is your wifi connection delivered via USB dongle?

 

[lawranceomega]

Did my last post not have any usable information?