Solved BSOD whenever I want to download, such as from Steam

[RoNiN1991]

Windows 7 Profession 64-bit
Intel Core2 Duo CPU P8400 2.26 GHz
2 GB
ATI Mobility Radeon HD 3870 X2

 

[centaur78]

First why are you using two antivirus !!!!!!!!!!! Mcafee and MSE

remove Mcafee and use MSE

after you do the above.... do reinstall your wireless drivers ... they are part of all the errors in the BSOD..

 

[RoNiN1991]

eehhh.. I thought i got rid of that! lol I will do that now. Do you have any idea how i go by reinstalling those drivers? It's the vwififlp.sys, right? I'm not too sure if i can trust just any website with said driver..? any suggestion?

 

[centaur78]

Ronin

If the Alienware laptop is purchased after September 2009.... then it has a dell service tag sticker on the back of the laptop..... go to dell support site and enter the tag... you will get all the driver and updates...

if its purchased before september 2009 you need go to Alienware support to get the drivers and updates

 

[RoNiN1991]

Ok, Thanks alot!! Now i have to figure out the right one. Should be simple enough.. If that doesn't fix the problem, would it be okay to format my drive? and reinstall windows?

 

[centaur78]

Well let's do his one by one....

Since you uninstalled mcafee and updating all the drivers...

Let me if it boss or crashes....then we move on to the next step

 

[RoNiN1991]

There doesn't seem to be any drivers for windows 7 64x nor 86x for some reason..
There are a lot for Windows vista, but none for windows 7. Am I doomed..? or will Vista drivers work for me??

 

[centaur78]

Could you provide me with the service tag ?? i have a check and advice...

I far as i can see based on the model ... you have Win7 drivers ...

 

[RoNiN1991]

I believe one of these two is the tag.. been so long since i had to use them, so i forgot which one it is. This is a pre-dell era laptop btw.

1. WA8AN7C1J026
2. AW-PC-615553A

 

[centaur78]

Well the ones you given doesn't look like tags..

Try under Automatic detect my service tag for me

 

[RoNiN1991]

Keeps failing to find it for some odd reason.. I got a couple other number from underneath the battery.. Do you know what kind of "format" the number is usually in?
1. KFW3F-y2bmc-Hcmw6-dhqd2-kd67d
2. MB-W84017wxgablkpnt

(gonna hit the hay for the night.. got class at 930 tomorrow morning.. Thanks a lot for putting up with my frustrating computer problems!)

 

[centaur78]

use this to find it

 

[RoNiN1991]

there isn't anything there that specifies "service tag", sadly.. only product key, which is the one i gave you that starts with the AW-PC letters.. aggghh why did they make this so frustratingly difficult? Am I screwed because of this..? This Alienware laptop was bought before 2009 by the way.. I don't know if that makes a difference..?


NVM! I called Alienware, and although i don't have a warranty, the guy was nice enough to supply my Account number (bought before 2009 September, so i don't have a service tag, sadly)
Here it is!

Acct#: 483809

 

[centaur78]

Nope that was not helpful

Well did some digging ,.....and found this at dell support.. some of the links don't even work.....

So again after some more digging at intel for your wireless drivers
Try the 14.3.1 version before the 15.20 ..

 

[RoNiN1991]

Ok, i installed V14 now. Should i install the other one..? or should i try downloading from steam and see if that fixed the problem? it has started to randomly crash now.. this is freaking me out D_D

 

[centaur78]

can u explain randomly crash ???

 

[RoNiN1991]

it's only happened once, yesterday when i was listening to music. It was the same vwififlb.sys Item again. This happened before i installed the new driver, tho, so I know it isn't it.

 

[PeaB4YouGo]

Okay, were you listening to local music or was it a Pandora type thing?

Was the music playing, or did you start it, then error?

 

[RoNiN1991]

It was windows media player, and i had a web-page open.. If i remember correctly, i was actually going to this page to check if you had responded. Music had been on for a while already. By the way, downloading wireless V.14 didn't help with downloading a game on steam, still crashed sadly

 

[centaur78]

wait for another BSOD and then run the SF diag tool and post all the files here again...i will have a look