BSOD Whenever logging into User Account

KB824

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I've been getting BSOD for a while now. I bought my computer a couple of months ago. It was fine for the first couple of months but for the past couple of weeks, usually when I'm playing a game, I would get randomPage Fault in Nonpaged Area BSOD. Some days I dont get it at all but others a few times. Today out of nowhere I got it while browsing the web. Now every time I boot my computer and log in I get the BSOD. Restarted about a dozen times, same thing.

By no means am I a computer Wiz but I checked the hardware, it seems to be fine. Updated all drivers. Tried to even log into a different User. Used System restore. Nothing seems to fix it. I uploaded the file, would really appreciate the help. Please and thanks!

I have attached the files below

Edit: I restarted my computer a few times again and still getting BSOD but this time its a different message, IRQL_NOT_LESS_OR_EQUAL.
 
Last edited:

My Computer

OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 3770(3.4)
Memory
8gb DDR ram
Graphics Card(s)
NVIDIA GeForce GTX 550 Ti
Welcome
The problem appears to be a driver. To ascertain the actual driver or if even this assumption is correct, try the driver verifier.

Driver Verifier
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because
Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Driver Verifier - Enable and Disable
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Thanks for the reply. I ran the memtest overnight and got no errors after 8 passes. I will try the verifier and report back. How do I upload the results from the verifier after it crashes?
 

My Computer

OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 3770(3.4)
Memory
8gb DDR ram
Graphics Card(s)
NVIDIA GeForce GTX 550 Ti
The verifer looks for bad drivers. When it finds one it BSODs. After the test, just give me the BSOD reports,.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Got a different BSOD after I rebooted computer for verifier. This time it was fneturpx?
 

My Computer

OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 3770(3.4)
Memory
8gb DDR ram
Graphics Card(s)
NVIDIA GeForce GTX 550 Ti
Run for 36 hours and then give me the reports.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Stupid question but, should I just leave my computer on for 36 straight hours?
 

My Computer

OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 3770(3.4)
Memory
8gb DDR ram
Graphics Card(s)
NVIDIA GeForce GTX 550 Ti
Leave it on, but if you get a BSOD, you may have to reboot.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
I ended up removing X-Fast usb which was causing the fneturpx.sys bsod. I can now log into normal windows but now every 5-10 minutes the computer crashes. Sometimes with a bsod with no error or random restart with no bsod. Verifier is still running so I assume thats the cause. Should I still keep it on?
 

My Computer

OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 3770(3.4)
Memory
8gb DDR ram
Graphics Card(s)
NVIDIA GeForce GTX 550 Ti
Keep the verifier for a total of 36 hours, then give me all the dumps.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Had to do this in safe mode. It wouldn't let me do it normally. Here are the new dumps. Thanks in advance
 

My Computer

OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 3770(3.4)
Memory
8gb DDR ram
Graphics Card(s)
NVIDIA GeForce GTX 550 Ti

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Thanks for the reply. I did what you suggested. Creative Software Sales in the start-up tab is causing the start up BSODs. Not sure what that is or what its used for.
 

My Computer

OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 3770(3.4)
Memory
8gb DDR ram
Graphics Card(s)
NVIDIA GeForce GTX 550 Ti
Sounds like its some sort of malware. Run a full anti virus scan.
Download and run a full scan with malwarebytes.
If they are negative, just remove Creative from startup (as you have now). If you experience no problems, just leave it off.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Did all that but still getting random BSODs. Usually when watching a video or playing a game. Although not as frequently as before.
 

My Computer

OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 3770(3.4)
Memory
8gb DDR ram
Graphics Card(s)
NVIDIA GeForce GTX 550 Ti
Can you just remove Creative from startup?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
I did that already so i think it may be something else. Ill check again to make sure once i get home from work
 

My Computer

OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 3770(3.4)
Memory
8gb DDR ram
Graphics Card(s)
NVIDIA GeForce GTX 550 Ti
BSODs still happening. This time it was slightly different. Instead of it saying IRQL_NOT_LESS_OR_EQUAL it now shows Driver_IRQL_NOT_LESS_OR_EQUAL. Netio.sys, ubort.sys, and afd.sys are the ones usually associated with the new bsods.
 

My Computer

OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 3770(3.4)
Memory
8gb DDR ram
Graphics Card(s)
NVIDIA GeForce GTX 550 Ti
I cant do much without the reports.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Oh sorry about that. Thought I had uploaded them.
 

My Computer

OS
Windows 7 Home Premium 64bit
CPU
Intel Core i7 3770(3.4)
Memory
8gb DDR ram
Graphics Card(s)
NVIDIA GeForce GTX 550 Ti
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