bsod while at desktop kernel power event id 41 task 63

[1964vwbus]

I have been getting this error for the last 2 weeks or so. IM not even doing anything when it occurs. Im sure Im doing something wrong to get all the info to show up but not sure. The dm editor made a zip file on the desktop so I uploaded that.
If somebody has a suggestion to make the dm info software display the information better in this post let me know as Ive never done this before. Tried to follow the directions but it just doenst seem like Im doing something right. It said to upload the zip file to the post well there it is but I just don't get it.

 

[Golden]

*** WARNING: Unable to verify timestamp for lvrs64.sys
*** ERROR: Module load completed but symbols could not be loaded for lvrs64.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800519ffc6, fffff88004d82758, fffff88004d81fb0}

Probably caused by : lvrs64.sys ( lvrs64+2fc6 )

Followup: MachineOwner
---------

2: kd> lmDvm lvrs64
Browse full module list
start             end                 module name
fffff880`0519d000 fffff880`051f1000   lvrs64   T (no symbols)           
    Loaded symbol image file: lvrs64.sys
    Image path: \SystemRoot\system32\DRIVERS\lvrs64.sys
    Image name:[B][COLOR="red"] lvrs64.sys[/COLOR][/B]
    Browse all global symbols  functions  data
    Timestamp:        Sat [B][COLOR="Red"]Sep 22[/COLOR][/B] 04:32:17 [COLOR="red"][B]2012[/B][/COLOR] (505CB9B9)
    CheckSum:         000612AC
    ImageSize:        00054000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Replace the outdated Logitech camera driver from here:
Logitech Support + Downloads

 

[1964vwbus]

Well Im guessing that was an error from your machine? I tried typing in that command !analyze -v in the command prompt box window. It gave me unrecognized command.

 

[Golden]

Eh? What are you talking about?

 

[Layback Bear]

I must need more coffee because I also don't know what this means.

Post #3

Well Im guessing that was an error from your machine? I tried typing in that command !analyze -v in the command prompt box window. It gave me unrecognized command.

 

[1964vwbus]

Ok golden was that post from your machine or mine? I have no idea how to apply or do what you posted.

 

[Golden]

It was from your machine. I used the zip file attachment to find out what is causing your BSOD - its the Logitech camera driver. You need to update the driver by following the link.

 

[1964vwbus]

I tried to update the driver, and windows says I already have the latest driver. Installed the driver from Logitech. Seems to be the same driver but we will see.

 

[1964vwbus]

I deleted the lrvs.sys file. Downloaded the driver from the Logitech site and in device manager it says under sound devices hd Logitech c615 software version 13.51.823.0 and on logitechs site they list the driver as 2.51.828.0 so Im really not sure if I have the latest driver. Now if I go to my Logitech software and click on about Logitech software then it will say 13.51.828.

 

[1964vwbus]

heres the latest dm scan

 

[1964vwbus]

I would really love to know how you were able to post that info of my board. When I viewed the zipped file it just showed me quite a few categorys of files.

 

[Golden]

You need to use a special program called WinDBG to load and read the .dmp file - not for the feint-hearted.

http://www.sevenforums.com/tutorials/355137-windbg-install-configure-bsod-analysis.html

 

[1964vwbus]

Yeah, a friend on my paltalk friends list said that too. Don't worry about trying to read the dm log reader. Leave that for the exceptionally gifted geniuses out there, It hasn't blue screend in a while now so looks good. thanks in advance. Id say after 2 weeks of running it with no blue screens Id then call it fixed. It quit blue screening for a while and I thought I had it fixed but when it started doing it again, I was forum bound to get help. I really didn't expect this kind of talented help though.

 

[Golden]

I deleted the lrvs.sys file. Downloaded the driver from the Logitech site and in device manager it says under sound devices hd Logitech c615 software version 13.51.823.0 and on logitechs site they list the driver as 2.51.828.0 so Im really not sure if I have the latest driver. Now if I go to my Logitech software and click on about Logitech software then it will say 13.51.828.

Is this an external Logitech camera? What is the model no. please?

 

[1964vwbus]

its still doing it. Only this time I was able to snap a picture of the blue screen External Logitech webcam. Model c615

 

[1964vwbus]

External Logitech camera with mic model c615

 

[Golden]

Have you 2 camera's plugged in?

 

[1964vwbus]

I did plug in a Logitech pro 4000 which I guess was messed up for a bit, that could have started all this. I just wanted to see if it still worked. but no as per the picture, the 2nd camera is just sitting there as a place to put it because its for my laptop.

 

[Golden]

OK. Try uninstalling the Logitech for a few days - uninstall the drivers using Control Panel, don't just delete them - lets see if the system stays stable for a few days.

We can then look to install it properly again.