Solved BSOD while computer is under load 0x0000000a & 0x00000050

[Zorus195]

Hello,

I had recently installed a new HDD, CPU + heat sink and graphic card on my computer and since I experience multiple BSODs while playing games or doing CPU stress tests. The BSODs error code are generally related to IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA (here a link to my most recent minidump files: https://www.dropbox.com/sh/kttars4unm2a43y/AAAnGFqzdIsnFMDr-Djc8E7Aa?dl=0). It happens every 5 minutes or after one or two days.
I noticed that if I unplug the PSU for about 5 minutes and re-plug it the problem seems to disappear for several hours and then come back (which seems very strange to me).
The problem doesn't seems to be heat related because my cpu temperatures stays bellow 70C while stress testing which I think is normal for my processor.
The problem seems to be related to the PSU or to a faulty driver.

SPECS:
- Alienware Aurora R1
- MOBO: Intel X58 MicroATX LGA1366
- OS: Windows 7 64bit
- RAM: 12GB (3x4gb) DDR3 1333Mhz
- GPU: 1.5 GB asus Dcuii GTX 580
- CPU: i7 920 OC @2.66 Ghz 1.1v (40C idle, 72C Max)
- HEATSINK: cooler master hyper vortex plus
- PSU: Alienware stock PSU (875W)
- HDD: Seagate Barracuda 1TB 7200RPM (ST1000DM003)

Here's a list of the steps I went through since my problem begin:
- Clean re-installing windows 7 OS
- Clean installation of the most recent nvidia drivers (347.52)
- 7 passes of memtest on each of my memory sticks (no errors)
- Prime95 and OCC stress test (I quickly get BSODs BUT if I unplug and re-plug the PSU the stress tests can run for more than 8 hours without any BSOD)
- I tried seatools for windows to look for HDD errors (no errors)
- I have updated to the newest drivers available on dell website.
- Unfortunatly I dont have any spare working CPU or PSU to swap with the current ones to see if it is a hardware related issue .

I am beginning to be out of ideas on how I could find a solution to my problem so any advice would be really appreciated.

Thank you,

 

[Golden]

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

 

[Zorus195]

here is the requested file : LINK to pc infos

 

[Golden]

Upload it here directly please.

 

[Zorus195]

here you go

 

[Golden]

Is there a BIOS update available for that board? Check the Dell/Alienware site and let us know.

 

[Zorus195]

Yes there is an update available on dell website ( it is the version A11). I did update my bios some days ago.

 

[Golden]

Please do the following:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
http://www.sevenforums.com/tutorials/697-system-restore-point-create.html

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
http://www.sevenforums.com/tutorials/69585-safe-mode.html

 

[Zorus195]

Thank you for your answer,

I am currently running driver verifier and I have not experienced any crash since.

I forgot to mention that I bought my cpu from ebay and it is in used condition.

Do you think a faulty cpu could be the cause of the bsods ?

 

[Golden]

Possibly, lets wait and see if Driver Verifier manages to get through 24hrs without a BSOD.

 

[Zorus195]

Hello !
Please apologize for my late answer, I had been doing multiples tests to find out my problem and I finally find the culprit. I waited some days to confirm that no bsod would come back before replying.

So the problem was related to a memory issue (RAM). One of my DIMM on my mobo was faulty on cold boot. So as a solution I just had to remove the ram stick from this DIMM Slot and my computer is working fine!

Thank you for your help guys!