Solved BSOD while gaming or browsing web. Error 000000A

krzysiek009

New member
Local time
4:36 PM
Messages
4
So basically, I have been getting BSODs for a while and I am not able to find how to fix it. I attached the SF Diagnosis zip. I am not sure what other information to provide as I am not very knowledgeable on Windows issues. If any more info is needed I will try to check back frequently. Thanks for any help in advance.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
GIGABYTE
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(TM) i7-3770
Motherboard
GA-B75M-D3H
Memory
32.0 GB
Graphics Card(s)
NVIDIA GeForce GTX 570
Hard Drives
ST31500541AS ATA Device
Antivirus
AVG FreeEdition
Welcome to Seven Forums.

There seem to be no outdated drivers. Suspect a hardware issue around here.
Code:
BugCheck A, {fffffa8ba86f59c0, 2, 1, fffff800030ed150}
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+229 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck A, {fffffa94d86f40a0, 2, 1, fffff80003102150}
Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+c0 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck A, {fffffaa2286f4610, 2, 1, fffff800030fb150}
Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+c0 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck A, {fffffaa0486f5800, 2, 0, fffff800033123f0}
Probably caused by : memory_corruption ( nt!MmDuplicateMemory+8d0 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
BugCheck A, {fffffa8e786f29c0, 2, 1, fffff800030ae150}
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+229 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Based on the bugchecks, I would recommend you follow and complete the steps given below:
1. If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.

2. Uninstall your current antivirus software. It can be a cause of BSOD very often. Please remove it with its removal tool and use Microsoft Security Essentials in its place. Malwarebytes is a great combination with it. Go through this thread for more info.

3. Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html

4. Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html to check windows for integrity violations. Run it up to three times to fix all errors. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.

5. Make scans with Kaspersky TDSskiller and ESET Online scanner.

6. Perform a Clean Start up, this will help avoid any problematic applications from bugging the system.

7. Use Revo Uninstaller Free to uninstall stubborn software. Opt for Advanced Mode and uninstall the software, delete the leftover registry entries.

8. Use Crystal Disk Info to upload a screenshot of your Hard Drives (s). Test your Hard Drives (s) running a Hard Drive Diag.

9. Test and Diagnose RAM issues with http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html. Pay close attention to Part 3 of the tutorial "If you have errors" Take the test for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.​
------------------------
Test your Hardware for Stability and Heat Problems with Prime95:
------------------------
How to Stress Test a Video Card with Furmark:
------------------------
Test your CPU Stability with IntelBurnTest:
------------------------
During these tests monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:
Follow this:
Lately we have experienced some issues with the latest driver. Install the 314.22 WHQL only.
Code:
nvlddmkm.sys                Fri Jun 21 15:06:16 2013 (51C41788)
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
Post back with results.

BSOD BUGCHECK SUMMARY
Code:
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sat Sep 28 23:35:08.913 2013 (UTC + 6:00)
System Uptime: 0 days 0:37:37.677
BugCheck A, {fffffa8ba86f59c0, 2, 1, fffff800030ed150}
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+229 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  League of Lege
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sat Sep 21 23:37:27.196 2013 (UTC + 6:00)
System Uptime: 0 days 1:18:46.070
BugCheck A, {fffffa94d86f40a0, 2, 1, fffff80003102150}
Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+c0 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  chrome.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sat Sep 21 06:32:33.348 2013 (UTC + 6:00)
System Uptime: 0 days 1:56:08.222
BugCheck A, {fffffaa2286f4610, 2, 1, fffff800030fb150}
Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+c0 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  chrome.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Sep 18 05:55:51.702 2013 (UTC + 6:00)
System Uptime: 0 days 1:45:51.576
BugCheck A, {fffffaa0486f5800, 2, 0, fffff800033123f0}
Probably caused by : memory_corruption ( nt!MmDuplicateMemory+8d0 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Tue Sep 17 06:02:15.591 2013 (UTC + 6:00)
System Uptime: 0 days 1:45:22.465
BugCheck A, {fffffa8e786f29c0, 2, 1, fffff800030ae150}
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+229 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  League of Lege
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Allright, I will run these as soon as I can and report back when I finish.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
GIGABYTE
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(TM) i7-3770
Motherboard
GA-B75M-D3H
Memory
32.0 GB
Graphics Card(s)
NVIDIA GeForce GTX 570
Hard Drives
ST31500541AS ATA Device
Antivirus
AVG FreeEdition
Allright, I have finished with most of these. Sorry it took so long but I had very little time due to midterms and a new job. Anyway, here it is.
1. Not overclocking
2. Done. This did not help ( got 2 BSODs since then )
3. Attached screenshot of Event Viewer
4. Ran 4 times, still finding unfixable errors.
5. 1 threat found. It was adware
6. Did not try this yet, I will if any of this does not fix it.
7. I don't really have anything I want to get rid of.
8. Again, will try if none of this will solve it.
9. I left it on for about 16 hours it was on the 4th pass when I turned it off but it found 2 errors already. I uploaded a picture I took of it with my phone before I turned it off.

I also ran the stress test for about 45 minutes and it was fine throughout the whole time. I can probably get around to doing it for 2 hours if needed.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
GIGABYTE
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(TM) i7-3770
Motherboard
GA-B75M-D3H
Memory
32.0 GB
Graphics Card(s)
NVIDIA GeForce GTX 570
Hard Drives
ST31500541AS ATA Device
Antivirus
AVG FreeEdition
Looks like the RAM is bad. Have you tried part 3?
------------------------
Test and Diagnose RAM Issues with Memtest86+:
   Tip

  • :info: Pay close attention to Part 3 of the tutorial "If you have errors"
  • :tip: Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
I ran the tests on my RAM and one of them came back with 2042 Errors and one with a couple errors. Took those 2 sticks out and haven't had any problems since. I will buy new RAM I suppose. Thanks for the help, marking this as solved.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
GIGABYTE
OS
Windows 7 Ultimate x64
CPU
Intel(R) Core(TM) i7-3770
Motherboard
GA-B75M-D3H
Memory
32.0 GB
Graphics Card(s)
NVIDIA GeForce GTX 570
Hard Drives
ST31500541AS ATA Device
Antivirus
AVG FreeEdition
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