Solved BSOD while in 'hibernate' or 'sleep'

[Eamane]

Every single time, I leave my computer to 'hibernate' or 'sleep', it restarts. This has been going on for days. It used to say 'Error: Driver disk failure'. I am not sure if it is the same error now.

Please help.

Thank you.

 

[Arc]

Hi Eamane.

Can you try to update Intel® PROSet/Wireless Software and Drivers for Windows 7 and let us know the results?

Also free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept then restart.

Irp is active with 5 stacks 3 is current (= 0xfffffa800663b3a0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa8005227050 00000000 00000000-00000000    
          [COLOR=Red]Unable to load image \SystemRoot\system32\DRIVERS\NETwsw00.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwsw00.sys
 \Driver\NETwNs64[/COLOR]
            Args: 00014400 00000000 00000004 00000002
 [ 16, 2]   0 e1 fffffa8004e687f0 00000000 fffff80004126200-fffffa8003f2ce30 Success Error Cancel pending
           \Driver\vwifibus    nt!PopSystemIrpCompletion
            Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8003f2ce30    

            Args: 00000000 00000000 00000000 00000000

 

[Eamane]

I have updated the drivers and disabled the startup programs. But it still gives a BSOD and restarts...

What should I do next?

 

[Arc]

fffff800`05465368  fffff880`0691c610Unable to load image \??\C:\windows\system32\Drivers\[URL="http://www.carrona.org/drivers/driver.php?id=wnmflt64.sys"]WNMFLT64.SYS[/URL], Win32 error 0n2
*** WARNING: Unable to verify timestamp for [URL="http://www.carrona.org/drivers/driver.php?id=wnmflt64.sys"]WNMFLT64.SYS[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=wnmflt64.sys"]WNMFLT64.SYS[/URL]
 WNMFLT64+0x10610

Description here .... Driver Reference Table - wnmflt64.sys

Uninstall Panda Internet Security. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Also ... something else is drawing the attention ....

fffff800`05465868  fffff880`0113ee32 [COLOR=Red]ataport[/COLOR]!IdeTranslateCompletedRequest+0x236
fffff800`05465838  fffff880`01144476 [COLOR=Red]ataport[/COLOR]!IdeCompleteCrb+0x2a
fffff800`05465808  fffff880`0113c7ef [COLOR=Red]ataport[/COLOR]!IdepFreeCrb+0x4b
fffff800`054657d8  fffff880`011511a0 [COLOR=Red]ataport[/COLOR]!WPP_MAIN_CB

ataport.sys is very vulnerable to a special type of malware called rootkit. Scan the system for possible virus infection with the following programs.

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

Let us know the results.

 

[Eamane]

I scanned the computer with the Anti-rootkit and windows defender. There were no problems. I unistalled the virus and did a new install and its okay. There have been no crashes or BSOD for some days.

 

[Arc]

Good news.

Let us know for any further issue.