Solved BSOD while Installing, extracting, copying.

masterfrans · Jul 12, 2012

I've just build my own PC, and my PC started BSOD while Installing, extracting, copying files, like max payne, the sims, and other big-sized games.

BSOD IRQL_Not_Equal

Here I've attached my dump files, hope someone can help me finding the problem, thanks.

Spec:
Windows 7 Professional 64-bit (6.1,Build 7600) OEM
Intel core i3 550, 3,2 Ghz non-overclocking
16gb Ram VenomRx 4x 4gb PC3-10700 (667 MHz)
Digital Alliance nVidia GeForce GTX 550Ti
Motherboard JW-P55T-Extreme
Harddisk Seagate 7200rpm 1TB (500GB partision for OS,500gb for storage) and 3 TB (storage)

-windows memory test no error found
-graphic card nvidia driver 301.42
-Antivirus - Norton Antivirus 2012 Original Liecences

Thank You, Hav a nice Day.

Frans
[email protected]

usasma · Jul 12, 2012

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

SP1 isn't installed, please do the following:

Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates (may take repeated visits)
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
NOTE: For Vista, read these notes:

Read these notes for installing Vista SP1: Learn how to install Windows Vista Service Pack 1 (SP1)
Read these notes for installing Vista SP2: Learn how to install Windows Vista Service Pack 2 (SP2)

Click to expand...

5. Visit Windows Update and get any other available updates. May take repeated visits, but keep it up until you get several "Windows is updated" results.
If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?
Also, check out this troubleshooting link from Microsoft: Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2

I have had limited success in installing updates/Service Packs when using a "clean boot". I suspect that I'm just bypassing the problem - and that it can come back to bite me in the butt later on.

XBox USB controller has known issues with some Win7 systems. Please uninstall the software and physically remove the device from the system. Feel free to reinstall it once the system has been stabilized again.

Marvell Yukon networking drivers date from 2009 and should be upadates ASAP.

If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from there.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[font=lucida console]
BHDrvx64.sys            Wed May 16 22:16:36 2012 (4FB45F84)
ENG64.SYS               Wed Apr 25 05:29:25 2012 (4F97C3F5)
EX64.SYS                Wed Apr 25 05:27:28 2012 (4F97C380)
EraserUtilRebootDrv.sys Tue May 15 20:36:03 2012 (4FB2F673)
IDSvia64.sys            Thu May 24 20:08:33 2012 (4FBECD81)
Ironx64.SYS             Mon Nov 14 21:00:53 2011 (4EC1C7D5)
RTKVHD64.sys            Tue Aug 30 05:24:37 2011 (4E5CAC55)
Rt64win7.sys            Thu Feb 26 04:04:13 2009 (49A65B0D)
SRTSP64.SYS             Thu Mar 15 14:09:13 2012 (4F623049)
SRTSPX64.SYS            Thu Mar 15 14:09:21 2012 (4F623051)
SYMDS64.SYS             Mon May 16 18:15:03 2011 (4DD1A1E7)
SYMEFA64.SYS            Tue Nov 22 19:49:28 2011 (4ECC4318)
SYMEVENT64x86.SYS       Tue Nov 22 13:30:48 2011 (4ECBEA58)
SYMNETS.SYS             Sat Nov 12 16:11:53 2011 (4EBEE119)
a8b9cd7c.SYS            Tue Dec 27 17:30:45 2011 (4EFA4715)
aah7d8o5.SYS            Tue Dec 27 17:30:45 2011 (4EFA4715)
amdxata.sys             Tue May 19 13:56:59 2009 (4A12F2EB)
ccSetx64.sys            Fri Nov 04 18:05:25 2011 (4EB461A5)
cpuz135_x64.sys         Fri Mar 09 03:56:55 2012 (4F59C5D7)
eeCtrl64.sys            Tue May 15 20:36:03 2012 (4FB2F673)
idmwfp.sys              Mon Apr 23 09:14:15 2012 (4F9555A7)
nvhda64v.sys            Wed Apr 18 13:07:54 2012 (4F8EF4EA)
nvlddmkm.sys            Tue May 15 03:35:36 2012 (4FB20748)
sptd.sys                Sat Mar 03 11:45:52 2012 (4F524AC0)
xusb21.sys              Thu Aug 13 18:10:17 2009 (4A848F49)
yk62x64.sys             Mon Sep 28 04:19:31 2009 (4AC07193)
[/font]

Code:

[font=lucida console]
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\071212-21671-01.dmp]
Built by: 7600.17017.amd64fre.win7_gdr.120503-2030
Debug session time: Thu Jul 12 00:41:32.657 2012 (UTC - 4:00)
System Uptime: 0 days 0:21:20.844
BugCheck A, {41c442, 2, 1, fffff80003121f3f}
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+26f )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!MiIdentifyPfn+26f
Bugcheck code 0000000A
Arguments 00000000`0041c442 00000000`00000002 00000000`00000001 fffff800`03121f3f
BiosVersion = 080015 
BiosReleaseDate = 12/02/2009
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
CPUID:        "Intel(R) Core(TM) i3 CPU         550  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3184
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\071212-23359-01.dmp]
Built by: 7600.17017.amd64fre.win7_gdr.120503-2030
Debug session time: Thu Jul 12 00:19:46.808 2012 (UTC - 4:00)
System Uptime: 0 days 1:31:21.996
BugCheck A, {48, 2, 1, fffff80003130f3f}
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+26f )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!MiIdentifyPfn+26f
Bugcheck code 0000000A
Arguments 00000000`00000048 00000000`00000002 00000000`00000001 fffff800`03130f3f
BiosVersion = 080015 
BiosReleaseDate = 12/02/2009
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
CPUID:        "Intel(R) Core(TM) i3 CPU         550  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3184
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/FONT]

masterfrans · Jul 12, 2012

Thank You For the Quick response and the solution bro usasma.

I'm Downloading the windows 7 SP1 right now, and I've already unist the daemon tools,

then what program which the best for installing my games?

thank you.

karlsnooks · Jul 12, 2012

just install the programs like you would any program.

If you have a legal copy, then there will never be a problem.

usasma · Jul 12, 2012

Sorry, but I have no idea about using the programs for your games - just stay away from Daemon Tools and Alcohol software for now.

masterfrans · Jul 13, 2012

yes, I Bought Those Games Originally, also bugging while installing diablo 3 on my pc, (using the original DVD)
The computer has been successfully updated to win7 SP1 and has been removed any virtual drivers like daemon tools. it still BSOD

Update:

I've Updated My Bios To version 1.1 and all of my problem solved, looks like the memory couldn't read well using the previous bios.

Now I Confused how to install My games without Daemon Tools..

karlsnooks · Jul 13, 2012

Did you also follow the advice form usama and delete Alcohol? Yes/ No.

Please carry out following:

Install CCleaner:
CCleaner - PC Optimization and Cleaning - Free Download

list of STARTUP PROGRAMS

CCleaner | Tools icon | Startup button | Windows tab |
click on Save to text file button (bottom right side) |
accept Startup.txt as file name | SAVE button

list of SCHEDULED TASKS

CCleaner | Tools icon | Startup button | Scheduled Tasks tab |
click on Save to text file button (bottom right side) |
enter Scheduled Tasks as File name | Save button

List of INSTALLED PROGRAMS

CCleaner | Tools icon | Uninstall button |
click on Save to text file button (bottom right side) |
accept install.txt as File name | Save button

UPLOAD, as an attachment, the startup.txt file
UPLOAD, as an attachment, the Scheduled Tasks.txt file
UPLOAD, as an attachment, the install.txt file.

HOW TO UPLOAD
Post a File or Screenshot in Seven Forums

===================================
thanks,
karl

masterfrans · Jul 13, 2012

I never install alcohol to my computer, does it better than daemon tools?

Here i've attached the txt files from cc cleaner.

Thanks bro.

karlsnooks · Jul 13, 2012

WIN | type MSCONFIG | ENTER | STARTUP tab |
Uncheck ALL

REBOOT!

You have just told Win 7 to not run unchecked programs at start up time.

You have not disabled the programs. They will be run when needed.

WIN = key with the Microsoft logo on top

karlsnooks · Jul 13, 2012

CCLEANER | TOOLS icon | STARTUP tab | SCHEDULED TASKS tab |
Use DISABLE button to disable ALL

REBOOT!

You have not disabled any programs. You have disabled the scheduled running.
Later, after your system is running smoothly, you may reenable desired programs.

karlsnooks · Jul 13, 2012

UNINSTALL

PHP:

Internet Download Manager        7/9/2012        
Norton AntiVirus    Symantec Corporation    7/2/2012        19.7.1.5

REBOOT

Here is how to uninstall NORTON.
http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

Until your problem is fixed, then I would like for to install and to use the very best anti-malware available which is also free!

Simply click one the MSE link in my signature.

MSE is the one and the only anti-malware software that I install, use, and recommend.

masterfrans · Jul 13, 2012

Okay Bro Karl. all done, a bunch of thanks

.

I Wondering what software is the best to run an virtual devices to run Iso's file without crashing or BSOD like daemon tools?

karlsnooks · Jul 13, 2012

frans,

Don't quite understand you question.

I can tell you that I use 7-Zip for extracting an ISO.

I've never tried it, but would simply creating a VHD using DiskManagement and then extracting the ISO to the VHD work for you?

But back on topic:

Please submit a fresh set of those three files from CCleaner.

A report on the present performance of your system would be appreciated.

karl

masterfrans · Jul 13, 2012

Hmm,

I Mean what software is the best for creating an virtual DVD Room to installing my games.

btw about the uninstalling IDM, and Norton i cant do that, I'm Working as SEO and antivirus and download manager is crucial for my securities doing my job.

Here i"ve attached my cccleaner log. My pc boot and shut down faster

Thanks

karlsnooks · Jul 13, 2012

Yes. You can delete them. MSE is 100% safe.

If you do not feel that you can, then say so and I'll quit.

If you decide that you can, the resubmit, once again the the three txt file.
You don't need to pack them. Just upload the three txt files.

masterfrans · Jul 13, 2012

karlsnooks said:
Yes. You can delete them. MSE is 100% safe.

If you do not feel that you can, then say so and I'll quit.

If you decide that you can, the resubmit, once again the the three txt file.
You don't need to pack them. Just upload the three txt files.

Sorry I can't do that I trust the software and I've already bought them Originally

So far my computer not crashed after updating the BIOS and removed the daemon tools.

Thank you for the time and the suggestion Bro Karl,

God bless

usasma · Jul 13, 2012

Just FYI - the drivers used by Alcohol are the same as those used by Daemon Tools.

masterfrans · Jul 14, 2012

Yes bro Usasma,
Now I'm back to using the traditional method using double layer dvd, and it worked to install my games

Thank you for the help and information,

God bless

regards,

Frans

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