BSOD while launching skype

soky

New member
Local time
8:07 PM
Messages
2
Hi there guys
Every time I launch skype i get a BSOD. I had to go on safemode to disable skype launch at startup otherwise it would always hang.
Strangely enough, even the skype instalation gives a BSOD. Skype version is 6.16( latest i presume? )
OS Is Win7 32bit
I'm attaching latest 3 minidumps, I have a memory dump as well, but that's around 300mb...
 

My Computer

Computer type
PC/Desktop
OS
windows 7
Avira appears to be causing issues.

Remove it using the removal tool

Avira AntiVir Removal Tool - Download

Replace it with MSE and Malwarebytes.

Microsoft Security Essentials - Microsoft Windows

Malwarebytes | Free Anti-Malware & Internet Security Software

   Tip

Make sure you don't enable the free trial of malwarebytes pro, deselect the option when prompted.


picture.php


I see you have Driver Verifier enabled...

Code:
[COLOR="Red"]DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR]

Why is it enabled?

You have these options enabled.

Code:
2: kd> !verifier

Verify Flags Level 0x00000dbb

  STANDARD FLAGS:
    [X] (0x00000000) Automatic Checks
    [X] (0x00000001) Special pool
    [X] (0x00000002) Force IRQL checking
    [X] (0x00000008) Pool tracking
    [X] (0x00000010) I/O verification
    [X] (0x00000020) Deadlock detection
    [X] (0x00000080) DMA checking
    [X] (0x00000100) Security checks
    [X] (0x00000800) Miscellaneous checks

  ADDITIONAL FLAGS:
    [COLOR="Blue"][ ] (0x00000004) Randomized low resources simulation[/COLOR] <-- Good job not enabling this option.
    [COLOR="Red"][X] (0x00000200) Force pending I/O requests[/COLOR] <-- bad idea enabling this option as it can create false positive reports as well.
    [X] (0x00000400) IRP logging

    [X] Indicates flag is enabled

You then seemed to changed the settings around, Driver Verifier hasn't found anything...

I noticed in the loaded modules, with every single crash I see one driver in particular.

Code:
Unloaded modules:
8f764000 8f7a5000   [COLOR="red"]RtsPStor.sys[/COLOR]
b6b32000 b6b4a000   parport.sys
85fd5000 85fe2000   crashdmp.sys
8ce3e000 8d0f1000   dump_iaStor.
8d0f1000 8d102000   dump_dumpfve

Realtek PCIE CardReader Driver has been loaded...

Driver Reference Table

Because you haven't fully followed the instructions I cannot look at your msinfo32 file, please follow them...

http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

You might need an update here.

Realtek
 

My Computer

Computer type
PC/Desktop
Thanks for your answer.
Actually I have enabled driver verifier on only one of the 3 dumps.I thought it would provide more information.
I DID use sf_tool, but apparently grab all included only the dumps....strange. I pressed every button by hand.
I'm attaching the complete file now.

BTW: descriptions are off, main lang is RUS. They don't get rendered that nicely
 

My Computer

Computer type
PC/Desktop
OS
windows 7
Code:
[COLOR="Red"]Start Menu\Programs\Avira[/COLOR]	Public:Start Menu\Programs\Avira	Public

Remove Avira by following the instructions in my previous post.

There are no new dump files.
 

My Computer

Computer type
PC/Desktop
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