BSOD while opening certain websites.

viuvs

New member
Local time
4:09 AM
Messages
3
Hello! I am using my Toshiba Satellite L455D-S5976.
I'm using Windows Home Premium 64bit version, I'm assuming it's the original? I have no idea. I'm a little lost when it comes to computers and their specs etc.
I'm not sure how old the hardware is, it was given to me by my father about a week ago (it was used previously.)

However when I try to open websites (I/E: Tumblr) I get a BSOD with this error: BAD_POOL_HEADER
I've also had it happen doing other things but I can't recall exactly what. Sorry. ):

I've read that it has something to do with hardware not being installed correctly.. but I don't know.
Here's the info, dumps attached:

- - - - - - - - - - - - - - - - - - - - - - - - -

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 0000000000000020
BCP2: FFFFF80000BA21E0
BCP3: FFFFF80000BA2BB0
BCP4: 00000000049D9A02
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
 

My Computer

OS
Windows 7 Home Premium 64bit
SOFTWARE
There seems to be a problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.
You do not seem to have an anti-virus running. What AV are you currently using?

DRIVERS
The dumps all point to RTL8187Se.sys, a driver associated with Realtek Wi-Fi. From the below link please download and install the latest BIOS and WiFi drivers (2nd and 3rd downloads).
Toshiba Satellite L455D-S5976 Drivers

 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
CPU
Intel Pentium Dual Core E6700 3.2GHz
Motherboard
ASUS P5G41T-M LX
Memory
Strontium 8192MB DDR3 1333Mhz
Graphics Card(s)
msi GeForce N560GTX-M2D1GD5 1GB
Sound Card
Realtek HD Audio
Monitor(s) Displays
CHIMEI CMV 221D 22"
Screen Resolution
1680x1050
Hard Drives
Seagate Barracuda LP Green 3.5'' 2TB Internal HDD 5900RPM + WD Elements Desktop 1TB External HDD 7200RPM
PSU
SHAW Viper-1500w Gaming PSU
Case
Black eMaxx ATX Mini Tower Case
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical Mouse 2000
Internet Speed
100GB @ 4.76Mbps
I went to install the latest BIOs and followed the instructions EXACTLY. Now my computer blue screens upon start up. I've tried system restores and repairs. Nothing is working.
The blue screen flashed briefly before the whole computer restarts again.
F8 > Disable restart upon crash and this is what the error reads:

*** STOP: 0x0000007B (0xFFFFF880009BB928, 0xFFFFFFFFC0000034, 0x0000000000000000, 0x0000000000000000)
 

My Computer

OS
Windows 7 Home Premium 64bit

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
CPU
Intel Pentium Dual Core E6700 3.2GHz
Motherboard
ASUS P5G41T-M LX
Memory
Strontium 8192MB DDR3 1333Mhz
Graphics Card(s)
msi GeForce N560GTX-M2D1GD5 1GB
Sound Card
Realtek HD Audio
Monitor(s) Displays
CHIMEI CMV 221D 22"
Screen Resolution
1680x1050
Hard Drives
Seagate Barracuda LP Green 3.5'' 2TB Internal HDD 5900RPM + WD Elements Desktop 1TB External HDD 7200RPM
PSU
SHAW Viper-1500w Gaming PSU
Case
Black eMaxx ATX Mini Tower Case
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical Mouse 2000
Internet Speed
100GB @ 4.76Mbps
I can't boot into safe mode. Do you think just wiping it clean and re installing windows would work?
 

My Computer

OS
Windows 7 Home Premium 64bit
It would work if it's not a hardware problem but we can't know that for sure yet. You will also lose all of your data.

For now just try the Repair Install before we talk about the clean install.
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
CPU
Intel Pentium Dual Core E6700 3.2GHz
Motherboard
ASUS P5G41T-M LX
Memory
Strontium 8192MB DDR3 1333Mhz
Graphics Card(s)
msi GeForce N560GTX-M2D1GD5 1GB
Sound Card
Realtek HD Audio
Monitor(s) Displays
CHIMEI CMV 221D 22"
Screen Resolution
1680x1050
Hard Drives
Seagate Barracuda LP Green 3.5'' 2TB Internal HDD 5900RPM + WD Elements Desktop 1TB External HDD 7200RPM
PSU
SHAW Viper-1500w Gaming PSU
Case
Black eMaxx ATX Mini Tower Case
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical Mouse 2000
Internet Speed
100GB @ 4.76Mbps
Back
Top