BSOD while playing audio with VLC, error 0x000000a4

Shnordelphlaps

New member
Local time
7:30 PM
Messages
6
This seems to always happen while I'm playing my music files on VLC, nothing else seems to be constant.

4/23:
BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 4a
BCP1: 0000000077CCFF2A
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880045E9C60
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
-----------------------------------
4/24:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 4a
BCP1: 000000007736FF2A
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880036D4C60
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
----------------------------------------

And today, 4/29:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 4a
BCP1: 000000007781FF2A
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88002841C60
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Sorry if I don't have the forum etiquette down yet, this is my first post. Thank you all very much for your help.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 7738G
OS
Windows 7 Ultimate x64
CPU
Core 2 Duo T6600
Motherboard
Acer JM70
Memory
Samsung PC3-8500F DDR3 2GB x2
Graphics Card(s)
Dell NVidia GeForce GT425M MXM3.0-A
Hard Drives
Toshiba 1TB SATA
Antivirus
Bitdefender Total Security 2013
Browser
Google Chrome

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {A324F2A2-CB3D-4947-88F6-0EABF5A88ED4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A324F2A2-CB3D-4947-88F6-0EABF5A88ED4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1139946392-1624941198-640939681</SID><SYSTEM><Manufacturer>Acer           </Manufacturer><Model>Aspire 7738                    </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.13          </Version><SMBIOSVersion major="2" minor="5"/><Date>20091110000000.000000+000</Date></BIOS><HWID>7EBA3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7600.0000-1182013
Installation ID: 004544372261552656355650719121252365842624088875898236
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Initial grace period
Time remaining: 41520 minute(s) (28 day(s))
Remaining Windows rearm count: 3
Trusted time: 4/29/2013 9:19:19 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEA6GEyseAR8hZ6f5ZtKCoKYepWXrtGyg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			PTLTD 			 APIC  
  FACP			INTEL 		CRESTLNE
  HPET			INTEL 		CRESTLNE
  BOOT			PTLTD 		$SBFTBL$
  MCFG			INTEL 		CRESTLNE
  SLIC			ACRSYS		ACRPRDCT
  SSDT			PmRef		CpuPm

I should also probably mention that I just did a clean install of windows, right before this latest BSOD that I posted the .zip for, not sure if that makes any difference, but this latest BSOD seems to fit right in with all the rest, playing audio w/ VLC, similar codes, etc.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 7738G
OS
Windows 7 Ultimate x64
CPU
Core 2 Duo T6600
Motherboard
Acer JM70
Memory
Samsung PC3-8500F DDR3 2GB x2
Graphics Card(s)
Dell NVidia GeForce GT425M MXM3.0-A
Hard Drives
Toshiba 1TB SATA
Antivirus
Bitdefender Total Security 2013
Browser
Google Chrome
I appreciate you guys looking into this for me. I was wondering if someone might put my mind at ease for the moment: is this likely a software issue, or does it look like I'm gonna have to replace a physical component?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 7738G
OS
Windows 7 Ultimate x64
CPU
Core 2 Duo T6600
Motherboard
Acer JM70
Memory
Samsung PC3-8500F DDR3 2GB x2
Graphics Card(s)
Dell NVidia GeForce GT425M MXM3.0-A
Hard Drives
Toshiba 1TB SATA
Antivirus
Bitdefender Total Security 2013
Browser
Google Chrome
shnordelphlaps

The Product key you're using is blacklisted . Please purchase a legit product key .
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
shnordelphlaps

The Product key you're using is blacklisted . Please purchase a legit product key .

Will do. But would you mind telling me--is this likely a hardware or software issue?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 7738G
OS
Windows 7 Ultimate x64
CPU
Core 2 Duo T6600
Motherboard
Acer JM70
Memory
Samsung PC3-8500F DDR3 2GB x2
Graphics Card(s)
Dell NVidia GeForce GT425M MXM3.0-A
Hard Drives
Toshiba 1TB SATA
Antivirus
Bitdefender Total Security 2013
Browser
Google Chrome
The key being blacklisted is a software issue . You would also want to do a reinstall of windows
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
The key being blacklisted is a software issue . You would also want to do a reinstall of windows

Does it look like the blacklisted key is the only reason I'm getting a BSOD?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 7738G
OS
Windows 7 Ultimate x64
CPU
Core 2 Duo T6600
Motherboard
Acer JM70
Memory
Samsung PC3-8500F DDR3 2GB x2
Graphics Card(s)
Dell NVidia GeForce GT425M MXM3.0-A
Hard Drives
Toshiba 1TB SATA
Antivirus
Bitdefender Total Security 2013
Browser
Google Chrome
The thing is we do not support pirated software:
4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations.
Windows 7 Help Forums - Forum Rules

Activate your copy and then post a new report.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Understood. Thank you.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 7738G
OS
Windows 7 Ultimate x64
CPU
Core 2 Duo T6600
Motherboard
Acer JM70
Memory
Samsung PC3-8500F DDR3 2GB x2
Graphics Card(s)
Dell NVidia GeForce GT425M MXM3.0-A
Hard Drives
Toshiba 1TB SATA
Antivirus
Bitdefender Total Security 2013
Browser
Google Chrome
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