BSOD while playing certain games

[Lewie4]

Hello

I have recently been getting BSOD while playing certain games such as Skyrim and GTAIV. My computer seems to randomly shut down and restart. When it turns back on Windows shows that it was a BSOD and I am unsure why it is happening.

Nothing appears to be overheating as everything is around 40C-45C. I have tried re installing my GPU drivers but I don't know what else could be causing the problem.

Hope you can help
Lewie

 

[centaur78]

Hi Lewie....

Please update your system profile spec..... You can use this to do that as well

Most of the BSOD's are related to hardware....

 

[Lewie4]

Thanks for the quick reply. I've followed the instructions in the link and have updated my system profile spec's

 

[centaur78]

Well

Your bios has updates... your current version is 0403 and there has been 6 revisions to the latest version 1103 that which included lots of stability fixes..

Plus please update you AMD chipset drivers as well as most of the errors are due to this...

As a matter of fact please do all the updates thats available

and report back if you still have issue

 

[Lewie4]

I was going to update my bios before but was told that if it went wrong it could ruin my computer. I've looked into it a bit and it seems to be simple enough to update.

Thanks for the help and hopefully this stops the bluescreens

 

[centaur78]

make sure you power doesn't go off when you are doing this.... if it doesn't thats when to MB gets bricked... other than that.... pleae update...

 

[Lewie4]

After about an hour I've managed to update my bios. For some reason all of the ROM files from the link you posted kept giving me the "rom id in the file is incompatible with existing bios" error when trying to update. After going to the ASUS support site and entering my serial number it took me to this page ASUSTeK Computer Inc. -Support- Drivers and Download M5A78L/USB3 where the BIOS update worked. The only problem is that the most recent version is only 1003 as oppose to 1103.

Will this make much of a difference?

Thanks again for your help
Lewie

 

[centaur78]

the bios upgrade is just for stability purpose....

but the main one is the AMD chipset driver... which is what was the cause most of the BSOD....

update all to the latest and let me know your feedback

 

[Lewie4]

I updated both the chipset and BIOS then posted the previous message. I went on skyrim not long after and got another BSOD. When I turned my PC back on I got this message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8007FE5038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\081512-39047-01.dmp
C:\Users\Lewis\AppData\Local\Temp\WER-170072-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Should I post the minidump for you to look at?

 

[centaur78]

Its still a hardware failure....

Post the dumps anyway.....

In the meantime do memtest for at least 6 to 8 passes...

Also run this and let me know the SMART value for you HDD

 

[Lewie4]

Thanks again for your help. Apparently Memtest will take several hours to do 6-8 passes so I will leave it on overnight and post the results in the morning.

Edit:

I've attached the most recent dump file

 

[Lewie4]

I ran memtest last night and after 7 passes no errors were found. I've installed CrystalDiskInfo but I don't know where to find the SMART value

 

[centaur78]

what does it show on the program....

the values are in a table format...

Post a snapshot

 

[Lewie4]

I've attached a screenshot of me running Crystal Disk Info

 

[Lewie4]

Does the image show anything that could be causing the Blue Screens?

 

[centaur78]

Does the image show anything that could be causing the Blue Screens?

No lewie... the harddrive look fine... no prob there... i have gone back to the logs and dmp to check again to see if i missed anything ....i will get back to you asap..

 

[Lewie4]

Did you find anything in the logs or the dmp?

 

[centaur78]

Hi Lewie

Is the core's unlocked ???? Any overclocking done....The last dmp which you posted has an processor bus error...

Your motherboard has Core Unlocker feature.... please disable this .

Let me know if it still BSOD... Run the SF tool again .. post the latest dmps...

 

[Lewie4]

I haven't set any of the cores to be unlocked and I haven't overclocked any part of my pc. I'm going to check that the core unlocker feature is disabled and i'll post back to let you know.

Thanks again for your help

Edit: I've never set the cores to be unlocked and I cant find anything to show that they have been unlocked so I assume they have not been unlocked

 

[Lewie4]

I ran Skyrim, managed to play about 5 mins and a BSOD appeared. I've done what you said and ran the SF tool again. I've attached a copy of the new folder to this post.