BSOD while playing Dota 2, IRQL_NOT_LESS_OR_EQUAL, ntoskrnl.exe

Greatdrift

New member
Local time
2:10 PM
Messages
15
Location
Massachusetts
Hello! It's been two years since my last BSOD on my Lenovo Y580 laptop.

I have the latest nvidia drivers, and the iirc the latest drivers since I just re-imaged the laptop a month ago.

Specs of the Laptop:
Intel i7-3630QM
Nvidia GTX 660M + Intel HD4000 (Optimus)
1TB HDD
8GB RAM

I heard this might be either RAM related or software related, but my RAM has been working fine ever since I got this computer about 2-3 years ago.

Attached is the zip file.

Thanks!
Greatdrift
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64bitIntel Core i7-3630QMIntel HD 4000, Nvidia GeForce GTX 660M
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IdeaPad Y580
OS
Windows 7 Home Premium SP1 64bit
CPU
Intel Core i7-3630QM
Graphics Card(s)
Intel HD 4000, Nvidia GeForce GTX 660M
There are some important files missing from your logs we need to read to get the full picture. Can you run the DM Log collector again and upload the new logs, it can take up to three times to grab all of the files.
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Re ran the DM log Collector, should be fine now!
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64bitIntel Core i7-3630QMIntel HD 4000, Nvidia GeForce GTX 660M
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IdeaPad Y580
OS
Windows 7 Home Premium SP1 64bit
CPU
Intel Core i7-3630QM
Graphics Card(s)
Intel HD 4000, Nvidia GeForce GTX 660M
One bugcheck in the logs, a 0xA. And only one driver showing in the dump, the Intel graphics driver.
Code:
fffff880`06e1d6b8  fffff880`052ff853Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys[/COLOR]
 igdkmd64+0xee853

2: kd> lmvm igdkmd64
start             end                 module name
fffff880`05211000 fffff880`055c7000   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        [COLOR=Red]Fri Mar 20 11:27:36 2015[/COLOR] (550C0428)
    CheckSum:         0039D1C3
    ImageSize:        003B6000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
This may be down to the switchable graphics (I'm not too hot on laptops) but it's worth checking your vendor's support page or the Intel site for a later version. Try and apply an update if there is one and let us know how it goes.
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Updated the Intel Graphic Drivers. Will continue playing some more video games. I will respond back if anything new arises.

Thank you very much Boozad!
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64bitIntel Core i7-3630QMIntel HD 4000, Nvidia GeForce GTX 660M
Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IdeaPad Y580
OS
Windows 7 Home Premium SP1 64bit
CPU
Intel Core i7-3630QM
Graphics Card(s)
Intel HD 4000, Nvidia GeForce GTX 660M
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