BSOD while playing Dota 2, unsure of error #. See post inside

[ibzack]

I only BSOD while having Dota 2 launched, usually after completing a game.

Here is the info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004DEE038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\121412-36114-01.dmp
C:\Users\Zack\AppData\Local\Temp\WER-65270-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.txt





If I am missing any other info I am sorry, please let me know! Thank you

 

[bagavan]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
[B]A fatal hardware error has occurred[/B]. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004dee038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`031ee6f0 fffff800`0370bca9 : fffffa80`04dee010 fffffa80`039f9b50 00000000`00000014 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031eec10 fffff800`035ec557 : fffffa80`04dee010 fffff800`036662d8 fffffa80`039f9b50 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031eec40 fffff800`03553935 : fffff800`036c7ae0 00000000`00000001 fffffa80`04daf450 fffffa80`039f9b50 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031eec80 fffff800`034d2641 : fffff880`00ddbe00 fffff800`03553910 fffffa80`039f9b00 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031eecb0 fffff800`0375fe5a : 00000000`00000000 fffffa80`039f9b50 00000000`00000080 fffffa80`0396c840 : nt!ExpWorkerThread+0x111
fffff880`031eed40 fffff800`034b9d26 : fffff880`009e7180 fffffa80`039f9b50 fffff880`009f1f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031eed80 00000000`00000000 : fffff880`031ef000 fffff880`031e9000 fffff880`031ee2c0 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

Perform this

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

 

[ibzack]

Ok I have done everything it said. If I don't experience any BSOD's I turn it off, but if I do should I post the zip file here again?

 

[bagavan]

Yes.

If it BSOD you should post back the dumps so we can tell which driver is causing the BSOD