BSOD while playing games or streaming

[TheDomSong]

I recently built a new computer and have had nothing but issues since. The STOP/BSOD errors began from the beginning. I was able to fix several of the errors but I'm still getting one error that I just can't seem to solve.

The STOP/BSOD error ususally occurs while playing games such as WoW, SWTOR, Dead Island and even Minecraft. They sometimes occur while streaming on YouTube as well.

I'm running Windows 7 Home Premium 64bit
-Fresh install
-OEM

I've attached my latest BSOD info.

-Dom

 

[zigzag3143]

I recently built a new computer and have had nothing but issues since. The STOP/BSOD errors began from the beginning. I was able to fix several of the errors but I'm still getting one error that I just can't seem to solve.

The STOP/BSOD error ususally occurs while playing games such as WoW, SWTOR, Dead Island and even Minecraft. They sometimes occur while streaming on YouTube as well.

I'm running Windows 7 Home Premium 64bit
-Fresh install
-OEM

I've attached my latest BSOD info.

-Dom

No DMP files included in upload please try this method


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[writhziden]

I recently built a new computer and have had nothing but issues since. The STOP/BSOD errors began from the beginning. I was able to fix several of the errors but I'm still getting one error that I just can't seem to solve.

The STOP/BSOD error ususally occurs while playing games such as WoW, SWTOR, Dead Island and even Minecraft. They sometimes occur while streaming on YouTube as well.

I'm running Windows 7 Home Premium 64bit
-Fresh install
-OEM

I've attached my latest BSOD info.

-Dom

The folder attached is empty. Please try to follow the instructions again to upload your dmp files. Thank you.

 

[TheDomSong]

Sorry about that! I didn't realize I had clicked on the wrong one.

I did what was advised to make the small minidump so when it happens again I'll make sure to repost. In the meantime I edited my original post and attached the correct file.. I hope.

A few minutes ago I had my first ever STOP 0x50 which from my research points to a bad RAM stick (even though after several memtests I had no fails), so I'm going to take one out and see if it continues to happen.

 

[writhziden]

This appears to be memory corruption, which is likely due to a driver, but could be RAM related as you said. Follow the steps zigzag3143 outlines in post #4 of http://www.sevenforums.com/crashes-...otherboard-memory-controller.html#post1677725 to determine whether it is a bad module, bad slot, or a bad driver.

 

[zigzag3143]

Sorry about that! I didn't realize I had clicked on the wrong one.

I did what was advised to make the small minidump so when it happens again I'll make sure to repost. In the meantime I edited my original post and attached the correct file.. I hope.

A few minutes ago I had my first ever STOP 0x50 which from my research points to a bad RAM stick (even though after several memtests I had no fails), so I'm going to take one out and see if it continues to happen.

The driver verified crashes were Related to Mo3Fltr.sys WinDDK from Microsoft Windows Hardware Compatibility Publisher.

Though you have installed SP-1 the date on that driver is 2008, well before win 7 was introduced. I am not sure if you even need it, or if it is a carry over from a prior OS>

I would rename it so it cant load just to test, or upgrade it to win 7 specs.

 

[TheDomSong]

The driver verified crashes were Related to Mo3Fltr.sys WinDDK from Microsoft Windows Hardware Compatibility Publisher.

Though you have installed SP-1 the date on that driver is 2008, well before win 7 was introduced. I am not sure if you even need it, or if it is a carry over from a prior OS>

I would rename it so it cant load just to test, or upgrade it to win 7 specs.

I could not find the file for SP1 on my computer so I did some research and found that since SP1 came with my installation of Windows 7 that I cannot remove/rename it. I tried d/ling a fresh copy of SP1 and installing it, hoping it would overwrite what I have but it wont.

If anyone has any suggestions I'd appreciate it.

I'm really hoping it's just a RAM stick issue and not a MB RAM slot issue or something else that requires me to RMA my MB.. that would be very inconvenient.

 

[writhziden]

The driver verified crashes were Related to Mo3Fltr.sys WinDDK from Microsoft Windows Hardware Compatibility Publisher.

Though you have installed SP-1 the date on that driver is 2008, well before win 7 was introduced. I am not sure if you even need it, or if it is a carry over from a prior OS>

I would rename it so it cant load just to test, or upgrade it to win 7 specs.

I could not find the file for SP1 on my computer so I did some research and found that since SP1 came with my installation of Windows 7 that I cannot remove/rename it. I tried d/ling a fresh copy of SP1 and installing it, hoping it would overwrite what I have but it wont.

If anyone has any suggestions I'd appreciate it.

I'm really hoping it's just a RAM stick issue and not a MB RAM slot issue or something else that requires me to RMA my MB.. that would be very inconvenient.

Have you disabled Mo3Fltr.sys as suggested by zigzag3143? Does the problem still persist after doing so?

 

[TheDomSong]

It seems that Mo3Fltr.sys WinDDK is referencing my MMO Mouse.. I installed the driver directly from the website after I installed and updated my Windows 7. Everything that I can find says that it's compatible with Win7 64bit so I'm not sure why I'd have a problem.

I don't have another mouse as my last one crapped out, which is why I got the one I currently have. I could go to the store once the weather clears up and buy a standard mouse and see if uninstalling my MMO Mouse drivers fixes the issue.

I don't know if this has anything to do with it, but even though I have the drivers for my MMO Mouse and Logitech G15 keyboard installed when I got to Device Manager both are listed as HID-Compliant, not as their respective models. I've never seen that before on any of the computers I built. It could be standard for this MB though I suppose.

 

[TheDomSong]

Here's the latest 2 BSOD MiniDump files.

 

[writhziden]

It seems that Mo3Fltr.sys WinDDK is referencing my MMO Mouse.. I installed the driver directly from the website after I installed and updated my Windows 7. Everything that I can find says that it's compatible with Win7 64bit so I'm not sure why I'd have a problem.

I don't have another mouse as my last one crapped out, which is why I got the one I currently have. I could go to the store once the weather clears up and buy a standard mouse and see if uninstalling my MMO Mouse drivers fixes the issue.

I don't know if this has anything to do with it, but even though I have the drivers for my MMO Mouse and Logitech G15 keyboard installed when I got to Device Manager both are listed as HID-Compliant, not as their respective models. I've never seen that before on any of the computers I built. It could be standard for this MB though I suppose.

Did they come with software you could install and see if it gives them their proper names? Also, have you tried updating the chipset for your motherboard?

 

[writhziden]

Here's the latest 2 BSOD MiniDump files.

Have you run http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html paying close attention to Part 2 and 3 of the tutorial?

Edit: The BSODs you experienced are memory corruption issues.

Also, you could try the following:
1. Shut down your computer
2. Once the computer is turned off, unplug all power sources (Battery)
3. Hold down the power button for 30 seconds
4. Plug power sources back in (AC Adapter)
5. Turn your computer back on

This will reset your software connections between the BIOS and hardware, and it will also clear any memory corruption in the temporary memory.

 

[TheDomSong]

Thank you all for your help! I finally was able to pinpoint which stick of RAM was bad.

 

[writhziden]

Thank you all for your help! I finally was able to pinpoint which stick of RAM was bad.

Great to hear! Let us know if you have any further issues; keep us in the loop.