BSOD while playing marvel heroes

[trampy]

BSOD happening repeatedly while playing marvel heroes, also happens while idle or web browsing. Please let me know if I missed some information you need.

 

[x BlueRobot]

[COLOR="Red"]BugCheck 1E[/COLOR], {[COLOR="SeaGreen"]ffffffffc0000005[/COLOR], fffff8000327166b, 0, 7efa0000}

Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+3f )

Usual causes:  Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

4: kd> [COLOR="seagreen"]!error ffffffffc0000005[/COLOR]
Error code: (NTSTATUS) 0xc0000005 (3221225477) - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

There seems to be some memory access violations, this is usually caused by drivers referencing invalid memory addresses.

Remove (suggested):

Pando Media Booster	c:\program files (x86)\pando networks\media booster\pmb.exe

Read this thread for information:

• http://www.sevenforums.com/network-...-days-old-counting-problem-2.html#post2239071

It appears you lack any real-time protection, strongly suggest installing these free programs which have proven to work the best with Windows 7:

Install and perform full scans with:

• Malwarebytes : Free anti-malware download
• Microsoft Security Essentials | Protect against viruses, spyware, and other malware

   Information

Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:

• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:

• http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

   Information

Additional Help - http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

 

[trampy]

While reading your post my pc crashed again here is the log I got.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFFA800E3F7BB0
BCP3: 0000000000000000
BCP4: 000000007EFA8000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\051313-33243-01.dmp
C:\Users\Floyd\AppData\Local\Temp\WER-95051-0.sysdata.xml

I just removed pando will see if it helps thank you very much.
I followed the guide for driver verifier but all drivers were microsoft should I check all of those since its all that is showing up?

 

[trampy]

more information

pc just BSOD again here is the log

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: c9
BCP1: 0000000000000220
BCP2: FFFFF88009766710
BCP3: FFFFF980461B2DC0
BCP4: FFFFFA800E6D4520
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\051313-36457-01.dmp
C:\Users\Floyd\AppData\Local\Temp\WER-121493-0.sysdata.xml

 

[x BlueRobot]

No I wouldn't, although another excellent debugger Northernsoul55, managed to spot something which I managed to miss, and here are the results:

ROOT\LEGACY_MUP\0000  The drivers for this device are not installed.

The MUP is part of the Multiple UNC Provider service, which is part of the Windows filesystem, I would suggest this:

Scan for any missing, modified or corrupted protected Windows files with:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

You may also read this link also provided by Northernsoul55:

• Mup - Windows 7 Service - batcmd.com

 

[trampy]

Should I re-install the mup service? just checking before I move forward.

 

[x BlueRobot]

Yes I would, try seeing if Windows will detect this service as missing with SFC /SCANNOW command, and could you upload the other dump files with the same tool used in your first post?

 

[trampy]

here is the new log

 

[trampy]

I have another problem now, when I try to uninstall a program I also get BSOD and sometimes I get the message Windows installer service cannot be accessed.

 

[x BlueRobot]

[COLOR="Red"]BugCheck C9[/COLOR], {[COLOR="Blue"]220[/COLOR], fffff8800956e710, fffff9808d75edc0, fffffa8011ace080}

*** WARNING: Unable to verify timestamp for LGVirHid.sys
*** ERROR: Module load completed but symbols could not be loaded for[COLOR="Red"] LGVirHid.sys[/COLOR]
Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpMajorHandler+0 )

This bugcheck that the Driver Verifier setting I/O Verification, has detected a I/O violation.

Update:

4: kd> [COLOR="SeaGreen"]lmvm LGVirHid[/COLOR]
start             end                 module name
fffff880`0d543000 fffff880`0d545480   LGVirHid T (no symbols)           
    Loaded symbol image file: LGVirHid.sys
    Image path: \SystemRoot\system32\drivers\LGVirHid.sys
    Image name: LGVirHid.sys
    Timestamp:        [COLOR="red"]Tue Nov 24 01:36:48 2009[/COLOR] (4B0B38B0)
    CheckSum:         00012CDE
    ImageSize:        00002480
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your Logitech Gamepanel Virtual HID Device Driver seems to very outdated and causing a few problems, update the driver from here - Support + Downloads

Disable Driver Verifier using:

• http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Afterwards, I would suggest running a Repair Install.

 

[trampy]

ty for all the help, Ill have to do the repair install when I get some time but so far today no BSOD ;}

 

[trampy]

Thanks for all the help, I will have to wait to do the install when I get some time but so far so good no BSOD for 1 day.

 

[x BlueRobot]

Welcome, and that's good, thanks for the update.