BSOD while playing or watching videos

[YoungFlames]

Hi, I've never had this problem before.. since i bought the laptop it was never formatted, and a couple a days ago I did the first format, and ever since then after a while of running time, and mostly while playing a game, or watching a video on a website or a player it freezes and gives me the BSOD


and oh, I did not find the "save as" in "file" in the preformance monitor View attachment 208535

as for the other requested file, here it is: View attachment 208536

Thank you for any help you are willing to offer

Specs:
-Windows 7 Ultimate 64 bit
- the original installed OS on the system?
- OEM.. but i formatted and installed it again
- Age of the hardware: a year and a half maybe
- What is the age of OS installation: OEM OS fora year and a half, and a couple of days ago and did a format and reinstalled the OS
-RAM: 6.00GB
-Processor: Intel(R) Core(TM) i7 CPU Q740 @1.73GHz 1.73GHz
-Graphics Card: NVIDIA GeForce GT 330M
Total Available graphics memory: 3804 MB
Dedicated Video Memory: 1024
Shared System Memory: 2780

If you need any more info, let me know

 

[zigzag3143]

Neither link works. Please try again.

 

[YoungFlames]

Link: View attachment 208562 as you can see in the pic i cant find "save as"

Link: View attachment 208563


Works now?

 

[YoungFlames]

bump

 

[zigzag3143]

All of these were related to a video reset. You also have some extremely old drivers that need updating.

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps

http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html




Old drivers

winbondhidcir.sys    6/3/2008 10:34:50 AM                                
hidshim.sys    6/3/2008 10:34:55 AM          
Thpevm.SYS    6/29/2009 4:15:37 AM

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads




You should also update to SP-1

Please run the System Update Readiness Tool (SURT) and then update to SP-1


32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details


Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)

 

[YoungFlames]

Thanks alot for the info

but I seriously have no idea how to update the drivers youve mentioned.. should I go ahead and try to update to SP1 ?

 

[zigzag3143]

Thanks alot for the info

but I seriously have no idea how to update the drivers youve mentioned.. should I go ahead and try to update to SP1 ?

This one is important Related to winbondhidcir.sys HID CIR Receiver from Winbond Electronics Corporation

Might as well update to sp-1.

 

[YoungFlames]

Thanks alot for the info

but I seriously have no idea how to update the drivers youve mentioned.. should I go ahead and try to update to SP1 ?

This one is important Related to winbondhidcir.sys HID CIR Receiver from Winbond Electronics Corporation

Might as well update to sp-1.

What should I do in that website, only download link i see is the RegistryBooster download

 

[zigzag3143]

Thanks alot for the info

but I seriously have no idea how to update the drivers youve mentioned.. should I go ahead and try to update to SP1 ?

This one is important Related to winbondhidcir.sys HID CIR Receiver from Winbond Electronics Corporation

Might as well update to sp-1.

What should I do in that website, only download link i see is the RegistryBooster download

A simple Google search yielded this Winbond HID CIR Receiver 7.1.64.1010 (Windows), from Acer - Free Downloads on ZDNet | Shareware, Trialware, Evaluation Software

 

[YoungFlames]

This one is important Related to winbondhidcir.sys HID CIR Receiver from Winbond Electronics Corporation

Might as well update to sp-1.

What should I do in that website, only download link i see is the RegistryBooster download

A simple Google search yielded this Winbond HID CIR Receiver 7.1.64.1010 (Windows), from Acer - Free Downloads on ZDNet | Shareware, Trialware, Evaluation Software

Sorry for being such a headache..

I downloaded it and in the installation notes it says:

"When you boot Windows or select "scan for hardware changes" in Device Manager,
a system with a WPC876xL PnP node prompts you with the "Found New Hardware"
window. Follow the on-screen instructions to complete the driver installation:"

But nothing comes up with "Found New Hardware"

 

[zigzag3143]

What should I do in that website, only download link i see is the RegistryBooster download

A simple Google search yielded this Winbond HID CIR Receiver 7.1.64.1010 (Windows), from Acer - Free Downloads on ZDNet | Shareware, Trialware, Evaluation Software

Sorry for being such a headache..

I downloaded it and in the installation notes it says:

"When you boot Windows or select "scan for hardware changes" in Device Manager,
a system with a WPC876xL PnP node prompts you with the "Found New Hardware"
window. Follow the on-screen instructions to complete the driver installation:"

But nothing comes up with "Found New Hardware"

Im unsure about this driver and its installation,. It is fairly rare. If you dont know about it or use it you may want to rename it to *.bak so it doesnt load.

 

[YoungFlames]

I updated to SP1, and updated some Toshiba drivers including the power management driver, and since then I didn't get the BSOD.. or at least not yet.. I'll give it some time and I hope its fixed

 

[zigzag3143]

I updated to SP1, and updated some Toshiba drivers including the power management driver, and since then I didn't get the BSOD.. or at least not yet.. I'll give it some time and I hope its fixed

Good job and good luck. Let us know if you need help.

 

[YoungFlames]

After almost more than a day of playing high end games and watching videos.. nothing happens.. then i leave my laptop on downloading something and go to sleep... I wake up in the middle of the night for water.. and I find the BSOD on ma laptop.. still I remember the BSOD's i used to get said some stuff about the Graphics Driver.. this one was different I cant remember exactly cuz I was half asleep, but it somethin like Error_Page_No_Page something like that, and It didnt mention the graphics driver...

 

[zigzag3143]

After almost more than a day of playing high end games and watching videos.. nothing happens.. then i leave my laptop on downloading something and go to sleep... I wake up in the middle of the night for water.. and I find the BSOD on ma laptop.. still I remember the BSOD's i used to get said some stuff about the Graphics Driver.. this one was different I cant remember exactly cuz I was half asleep, but it somethin like Error_Page_No_Page something like that, and It didnt mention the graphics driver...

And the DMP file is uploaded where?

 

[YoungFlames]

Ma bad.. I just woke up

Here you go, Is it really different or It was just me confused?

View attachment 209108

 

[JMH]

Kaspersky is a frequent cause of BSOD's.
Please remove it and replace it with Microsoft Security Essentials AT LEAST TO TEST.

http://support.kaspersky.com/downloads/utils/kavremover10.zip

Microsoft Security Essentials - Free Antivirus for Windows

 

[zigzag3143]

Ma bad.. I just woke up

Here you go, Is it really different or It was just me confused?

View attachment 209108

This one entirely different and I am not so sure it isnt a one off. You still have the old drivers

tosrfec.sys    10/23/2006 3:33:06 AM       
tosporte.sys    3/25/2008 12:54:24 AM                                
dvb7700all.sys    4/21/2008 2:17:18 AM                               
winbondhidcir.sys    6/3/2008 10:34:50 AM                          
hidshim.sys    6/3/2008 10:34:55 AM       
tosrfbd.sys    10/6/2008 4:56:56 AM           
tosrfcom.sys    2/19/2009 3:20:17 AM                             
tosrfbnp.sys    3/3/2009 2:34:53 AM        
Tosrfhid.sys    3/4/2009 10:03:33 PM       
tosrfnds.sys    3/11/2009 10:33:03 PM                             
tosrfusb.sys    3/19/2009 1:07:44 AM       
spldr.sys    5/11/2009 12:56:27 PM       
GEARAspiWDM.sys    5/18/2009 8:17:04 AM                            
Thpevm.SYS    6/29/2009 4:15:37 AM        
rimspe64.sys    7/1/2009 7:54:49 PM         
rixdpe64.sys    7/4/2009 6:27:00 AM

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads http://www.carrona.org/dvrref.php

- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.htm

 

[YoungFlames]

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

Are they suppose to be links? cuz they're not working if they are

I'll try the anti virus thing, and I'll do my best to figure out a way to update the drivers you've mentioned

 

[zigzag3143]

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

Are they suppose to be links? cuz they're not working if they are

I'll try the anti virus thing, and I'll do my best to figure out a way to update the drivers you've mentioned

Sorry about that.

Driver Reference Table


You are correct hence its removal.