BSOD While running antivirus software scan, Bug Check Code 0x00000019

silverbatmarch

New member
Local time
6:25 PM
Messages
1
Location
Niles Michigan
Ran a full scan on my computer with PC Tools Spyware doctor with antivirus

Running an HP G62 Notebook
Processor: AMD Athelon II P320 Dual Core
OS: Windows 7 Home Premium 64 bit
MB : ASPI x64-based PC
I've attached two .dmp files with the basic reasons why they crashed.
I found that the problem was with the ntoskrnl.exe file but I don't know how to fix it...
 

My Computer

Computer Manufacturer/Model Number
Hewlett-Packard HP G62 Notebook PC
OS
Windows 7 Home Premium 64 bit
CPU
AMD Athlon II P320 Dual core 2.10 GHz
Motherboard
ASPI x64-based PC
Memory
3.00 GB
Graphics Card(s)
AMD M880G with ATI Mobility Radeon 4250
Sound Card
ATI High Definition Audio
Hard Drives
WDC WD32 00BEVT-60A23T0 SATA

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
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