BSOD While running utorrent

[mik1982]

Hi everyone,I have frequent BSOD (almost always) when I run utorrent.
On the blue screen I see that it's a trouble of wlanGZG.sys (I have a ZyXEL G-202 wireless key) but I have updated the driver and tre problem persists.
My PC is born in October 2009 with Windows 7 Ultimate x86 OS Full Retail version.

I post the .zip file as the instruction sayed.

Could you please help me? Thanks a lot!

 

[Tews]

Hi mik1982 .... Your .dmp file does indeed blame WlanGZG.sys as the reason for your crash...You said that you updated the driver, however the date stamp shows Tue Jul 29 08:45:18 2008. The latest version is 4/18/2010, so I would make sure that you download and install that version.. ZyXEL

Try removing any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck D1, {f7eb29, 2, 0, 9354c99f}

Unable to load image \SystemRoot\system32\DRIVERS\WlanGZG.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for WlanGZG.sys
*** ERROR: Module load completed but symbols could not be loaded for WlanGZG.sys
Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : WlanGZG.sys ( WlanGZG+5f99f )

Followup: MachineOwner

---------
These drivers are out of date and need to be updated...

a5969000 a5995000   000      000.fcl      Fri Sep 26 09:11:12 2008 (48DCDF70) ... CyberLink FCL Driver ... [url=http://www.gocyberlink.com/]Video editing software, Multimedia Software and Blu-ray playback software by CyberLink[/url]
a5889000 a5899e80   adfs     adfs.SYS     Thu Aug 14 10:57:15 2008 (48A447CB) ... Adobe File System Driver ... [url=http://www.adobe.com/]Adobe[/url]
8d221000 8d294cc0   LVCD     LVCD.sys     Tue Apr 27 03:31:03 2004 (408E0C37) ... Video Minidriver - Labtec WebCam ... [url=http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en]Downloads[/url]
934ed000 935ce000   WlanGZG  WlanGZG.sys  Tue Jul 29 08:45:18 2008 (488F10DE) As above

 

[mik1982]

Hi Tews and thanks for the quick reply.
I actually tried the 04/14/2010 driver but it's only a different package for the driver I have alredy installed (2.2.0.27 of 07/29/2008)!!!
I notice the problem ONLY when I run utorrent, so I think that could be a conflict between this software and the key driver... is it possible?
I have Daemon Tools on my pc from far before I bought that key, so I don't think it could be the reason of the problem.
I find Daemon Tools very useful so I would regret to delete it if it's not the cause...
Thank you for the help.

 

[Tews]

Uninstall Utorrent and try a different client.. Just be aware that its possible that your wireless adapter may continue to give you problems. Good Luck...

 

[mik1982]

Thanks, I will try as soon as possible and I will post the result.
Bye