BSOD while running windows backup

[kilstine]

I've been trying to back up my laptop for the past few weeks. After a few minutes of starting my back up, my system would BSOD.

These are the info of my laptop

Is Windows 7 . . .
- x86 (32-bit) or x64 ?
x64

- The original installed OS on the system?
Factory Install

- An OEM or full retail version?
OEM

- What is the age of system (hardware)?
6 months

- What is the age of OS installation (have you re-installed the OS?)
I have never reinstalled the OS.

Could anyone help me with this? Thank you very much in advance.

 

[Saltgrass]

What type of backup are you doing, a System image, or file backups, and what type of drive are you using for the backup files?

You might open an Administrative command prompt and type sfc /scannow then hit enter. Maybe the System File Check will find a problem it can correct with your system files.

 

[kilstine]

thanks, i will try the system file check first and report again after another back up