BSOD while surfing internet/using Ableton Live

[aaaronnnn]

Blue screen when browsing internet or using Ableton Live 8.2.2

thank you for your time and help

 

[VistaKing]

aaaronnnn Welcome to SevenForums

Take a look at the link below .

:ar: http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[aaaronnnn]

Well, I thought I uploaded the files! whoops. Lets try this again.

 

[VistaKing]

Looking at your recent dmp file 7-10-2013 it is pointing at atikmdag which is your Video Graphic Card driver. Update your MSI Radeon 6850 cyclone just download the driver not the CCC application.

 

[aaaronnnn]

Do I just need to download the most recent, or find which driver I currently have, and update until i get to the most recent.


my current driver for the card is 9.12.0.0

 

[VistaKing]

Image name: atikmdag.sys
Timestamp: Wed Dec 19 12:38:55 2012


Download Link =====> http://www2.ati.com/drivers/13-4_win7_win8_64_dd_ccc_whql.exe

 

[aaaronnnn]

so far, so good! thank you for your help!

 

[VistaKing]

See how the PC is running if you get any more BSOD upload it with the tool again .

A tip : Uninstall Daemon Tools its known to cause BSODs on Windows 7

To Remove the Sptd.sys driver run the tool below that goes with your OS bit

NAME|OS|DOWNLOAD
SPTD|Windows 2000/XP/2003/Vista/Windows 7 (32 bit)|
Download

NAME|OS|DOWNLOAD
SPTD|Windows XP/2003/Vista/Windows 7 (64 bit)|
Download

Click on the Uninstall button if its greyed out just close the tool .

 

[aaaronnnn]

Ahh, it seems to have happened once again! Daemon tools is uninstalled, driver was updated. Here is the latest:

 

[VistaKing]

I have asked centaur78 to take a look . I'm on a iPad

 

[centaur78]

Hi aaaronnnn

Almost all BSOD point to Bugcheck 1000007E with reference to 0xc00005 error ... which is a memory access violation error.

Now here is what you need to confirm to me

1. Are you overclocking the CPU or memory ?? either via bios manually or via utility from MSI

2. Though the error does refer to memory .... it could either be the actual RAM or the Paged files. Please run Crystal Disk and post a snapshot of the SMART values here for each HDD/SSD.

3. Remove all the ATI application like Catalyst Control Center (CCC), Hydravision, MSI After Burner....

4. As a precaution Uninstall AVG 2013 as its a know cause of BSOD for most of the people here and install MSE.. which works well with Windows and its Firewall.

5. Since you have CPUZ install... please post the snapshot here of the CPU tab and Memory tab

Do these and let me know.

 

[aaaronnnn]

alright, so first things first:
View attachment 276073
which of these listed should I uninstall (if any)

second, Here are the Crystal disk snaps:
View attachment 276072
OCZ VERTEX SSD

View attachment 276070
HDD

Third, the CPUZ Snaps:
View attachment 276071
View attachment 276069

Thanks again for your time and help!

 

[centaur78]

1. Waiting for answer ?

2. Please update the OCZ vertex 3 firmware to 2.25.

3. Uninstall everything.. keep only the drivers.

4. Have you done this ?

5. please post the snapshot here SPD tab for each RAM

 

[aaaronnnn]

sorry, forgot that one. Everything is stock, no OC. AVG is uninstalled.

Which download do i need for my SSD? Desktop executable or the PC bootable? Also, will i lose any data with this update?

View attachment 276244
View attachment 276245

again, as always, thank you for your help and patience

 

[VistaKing]

I'd backup data just incase . Its better to be safe than sorry .

 

[centaur78]

The OCZ Toolbox (desktop executable version) supports only Agility 4, Vertex 4, and Vertex 2 when updating firmware on SSDs running as the boot drive. For all other drives please install SSD as a secondary drive when updating the firmware or use the OCZ Toolbox (bootable version).

and yes back up your data