BSOD while trying to run games

[Volusion]

Hello

For the past 2 - 3 weeks every time i try to play a game my screen goes black and my PC restarts by itself


My system specs are:
OS: Windows 7 Home Premium 64 bits
CPU: Intel Core i7-2600 @ 3.40GHz
Motherboard: asrock z68 extreme3 gen3
Ram: 8 GB DDR3
graphics card: nvidia GeForce GTX 570


Any help is appreciated.

 

[event3horizon]

Your Nvidia drivers are crashing. Uninstall all traces of Nvidia drivers/software from programs and features and uninstall driver from device manager and check 'delete driver' option.

Get latest driver from Nvidia site and reinstall.

This would be the first order of action.

 

[Volusion]

Did a clean install for nvidia, should i test it or is there anything else i need to do first.

thanks for the quick reply.

 

[event3horizon]

No you can go ahead and test.. report back. Thank you.

 

[Volusion]

Screen turned black again and i got buzzing sound from the headset, PC restarted couple seconds later.

Attached the new dump files.

 

[event3horizon]

Nvidia driver again however it may not necessarily be faulty it may be something else that's crashing it.

I read the report it says your HDD is flagged 'dirty'. Run thorough disk check with bad sector check : http://www.sevenforums.com/tutorials/433-disk-check.html

Also, I notice you have AVG firewall (or do you have antivirus?) I suggest turn off 3rd party programs that you run temporarily to see if it has any effect on the blue screens.

Re-run your windows assessment tool as well and check if it blue screens there. http://www.sevenforums.com/tutorials/79177-windows-experience-index-reset.html

 

[Volusion]

Disk check came up clean didn't find any errors but when i ran window assessment i got the black screen again and PC restarted.

I got error massage when it loaded up:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800DA6F010
BCP2: FFFFF88010146AA4
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\051512-33337-01.dmp
C:\Users\Chris\AppData\Local\Temp\WER-119637-0.sysdata.xml

 

[event3horizon]

update all your motherboard's drivers including chipset (inf) drivers and BIOS. Refer to their website..

 

[writhziden]

In addition to the excellent advice from event3horizon, I would also suggest doing the steps recommended for a 0x116 TDR Error crash.

• These are all stop 0x116 VIDEO_TDR_FAILURE conditions.
  
  It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.
  
  Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.
  
  If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.

  
  The above quote was taken from http://www.sevenforums.com/crashes-debugging/25912-bsod.html#post280172, which is linked to in usasma's thread about this error. Closely follow the first three posts of usasma's thread outlining http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html and proceed through each step. Let us know if you need further help.

 

[Volusion]

I ran all the tests and didn't run into any problems.
Also updated all my drivers but don't know how to update my BIOS.

Thanks for all the help so far.

 

[writhziden]

BIOS update: ASRock > Products > Motherboard > Z68 Extreme3 Gen3 > Download

 

[Volusion]

Sorry for the late replay
I couldn't update my bios, my USB legacy is disabled for some reason and i cant use my keyboard when i first turn on the PC, is the a way i can enable it?
Also for the past couple days, i've been able to play some games for about an hour or 2 before i get bsod, attached the new dumps.

Thanks for all the help so far.

 

[writhziden]

Do you have PS/2 connections into your motherboard? If so, you will need to get a PS/2 keyboard and enter the BIOS. To use a USB keyboard, you can use the PS/2 keyboard to change USB settings in the BIOS. Sometimes, you need to enable all USB drives, USB devices, etc. within the BIOS in order to use a USB keyboard.

If you do not have PS/2 connections to the motherboard, I am not sure how to proceed... Let us know if you do not.


Problematic software

Start Menu\Programs\Driver Detective	Public:Start Menu\Programs\Driver Detective	Public

• We do not recommend automated driver update software. It often finds drivers for devices similar to but not exactly the same as the hardware actually on the system. This can lead to conflicts and blue screen crashes. If you need help finding driver updates for a certain device, please start a thread in Drivers - Windows 7 Forums instead of using software. Driver updates are not always necessary and some updates can actually decrease system stability rather than increase it, so it is usually better not to update unless a device or its driver is causing problems with the system. If it ain't broke, don't fix it.

Crashes are still 0x116. Have you checked the system's temperatures?

What do the CPU and GPU temperatures reach during idle?

During stress?