Solved BSOD while updating Overwatch error bad_pooler (debug file attached)

Adgj533

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Hello Friends,

I was recently updating Overwatch and Destiny 2 and while doing so, my PC suddenly froze for a solid minute and Boom shakalaka BSOD. This happened 3 times last week as well. At first I just thought it was my fault but i kept getting same error on the BSOD. Error BAD_SECTOR_POOLER or BAD_POOLER( not sure which) I will update this post next time I see it.
I have attached the zip file according to forumrules. Please let me know if you need anything more
Thank you for all the help
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
intel 4770-k
Motherboard
asus z97k
Memory
GSkill- Ripjaws 3200Mhz
Graphics Card(s)
Gigabyte Geforce 970
Sound Card
Creative SoundBlaster
Monitor(s) Displays
Main- Samsung 27'' Secondary- Sceptre 24''
Screen Resolution
1920X1080
Hard Drives
1TB- WD Blue
2TB- WD Black
PSU
EVGA 700W Gold
Case
Phantek
Cooling
Coolermaster Air cooler
Keyboard
Corsair K75
Mouse
Logitech G502
Antivirus
Norton
Browser
Firefox
Hello Adgj533 :-)

I've looked at both crash dumps which occurred at the end of 2018 and they both point to the network driver netwsw02.sys as being the problem. This driver needs updating. Use the Intel website if the Laptop website does not have an update.

Code:
NETwNs64     ___ Intel(R) Wireless  ___ Intel(R) Wireless  Kernel        Manual     Running    OK         TRUE        FALSE        684,032    2,072,576  0      5/3/2014 5:39:36 PM    C:\Windows\system32\DRIVERS\Netwsw02.sys         4,096

Report back to let me know if this works.
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 Pro 64bit
hey Phil, My specs were out of date and I updated it so please take a look. My motherboard is Asus z97-k and I looked at their website and no new drivers. But I did download latest drivers for intelwebsite. I am using a network card to connect my desktop to Wifi, I don't remember the make and model but if you want I can open up the case and take a look. I will try updating the games again and will post here if the issue is solved or not. philc43


Thanks for your help, appreciate it
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
intel 4770-k
Motherboard
asus z97k
Memory
GSkill- Ripjaws 3200Mhz
Graphics Card(s)
Gigabyte Geforce 970
Sound Card
Creative SoundBlaster
Monitor(s) Displays
Main- Samsung 27'' Secondary- Sceptre 24''
Screen Resolution
1920X1080
Hard Drives
1TB- WD Blue
2TB- WD Black
PSU
EVGA 700W Gold
Case
Phantek
Cooling
Coolermaster Air cooler
Keyboard
Corsair K75
Mouse
Logitech G502
Antivirus
Norton
Browser
Firefox
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