BSOD while using Adobe different Adobe Products

tehmezz

New member
Local time
5:32 AM
Messages
4
Hey guys,

I keep getting BSODs whenever I'm running any of the following Adobe applications:
  • Photoshop
  • Premiere
  • After Effects
  • Illustrator

Beyond that, there is no pattern I'm able to discern that's causing the crashes. It doesn't only happen when I'm doing something resource intensive like rendering or exporting, it's even happened when I'm not at the computer. I'll work for 2 hours and everything will be fine, and then it'll crash several times within an hour.

I'm getting different errors almost every time, as well, including:
0x00000101 (0x00000000c0000005, 0xFFFFF800034BC5A2, 0xFFFFF880218A6B30, 0x0000000000000000)
0x00000124 (0x0000000000000000, 0xFFFFFA8019959028, 0x00000000B0800000, 0x0000000000040151)
0x0000003B (0x0000000000000019, 0x0000000000000000, 0xFFFFF88002FE6180, 0x0000000000000004)

I've attached the DM Log Collector output, as well.

I've been trying to diagnose this for weeks, with no luck. I've run hardware tests on the RAM and GPUs, and everything performs fine, so I'm thinking this is some kind of software issue.

Any help would be very deeply appreciated, thank you!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Enterprise x64
CPU
AMD FX-8350
Motherboard
Asus M5A99FX Pro R2.0
Memory
32GB G.Skill DDR3-2133
Graphics Card(s)
GIGABYTE GV-N770OC NVIDIA GeForce GTX 770 4GB x 2
Hard Drives
SAMSUNG E 250GB SSD 840
2x 2TB Seagate Baraccuda ST2000DM001
Antivirus
Avira
Browser
Chrome
How old are the programs, what versions? Could it be your computer is too good for them?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Customs, Dell, Gateway, HP, Toshiba, Acer, ASUS
OS
Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
Keyboard
Microsoft
Mouse
Microsoft
I'm running the latest version of Adobe Cloud Creative Suite (2014), so I sincerely hope not...
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Enterprise x64
CPU
AMD FX-8350
Motherboard
Asus M5A99FX Pro R2.0
Memory
32GB G.Skill DDR3-2133
Graphics Card(s)
GIGABYTE GV-N770OC NVIDIA GeForce GTX 770 4GB x 2
Hard Drives
SAMSUNG E 250GB SSD 840
2x 2TB Seagate Baraccuda ST2000DM001
Antivirus
Avira
Browser
Chrome
So this has everyone else here stumped, too?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Enterprise x64
CPU
AMD FX-8350
Motherboard
Asus M5A99FX Pro R2.0
Memory
32GB G.Skill DDR3-2133
Graphics Card(s)
GIGABYTE GV-N770OC NVIDIA GeForce GTX 770 4GB x 2
Hard Drives
SAMSUNG E 250GB SSD 840
2x 2TB Seagate Baraccuda ST2000DM001
Antivirus
Avira
Browser
Chrome
Here is a idea.

Nobody that uses Adobe Cloud Creative Suite has seen your thread.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Great idea.

So I should keep bumping this thread up until somebody who uses Adobe sees it?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Enterprise x64
CPU
AMD FX-8350
Motherboard
Asus M5A99FX Pro R2.0
Memory
32GB G.Skill DDR3-2133
Graphics Card(s)
GIGABYTE GV-N770OC NVIDIA GeForce GTX 770 4GB x 2
Hard Drives
SAMSUNG E 250GB SSD 840
2x 2TB Seagate Baraccuda ST2000DM001
Antivirus
Avira
Browser
Chrome

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
The dump files are quite unspecific, however I did notice errors with your Avira installation in your eventlog. Its not beyond possibility it is interfering with the Adobe products.

It might be worth trying soemthing else, or at least repairing the Avira installation.

Another likely option is to remove these two software applications - they are well documented causes of BSOD's:
Code:
DAEMON Tools Lite	"c:\program files (x86)\daemon tools lite\dtlite.exe" -autorun	Beast\admin	
GIGABYTE OC_GURU	c:\progra~2\gigabyte\gigaby~1\oc_guru.exe	Public	Common Startup
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
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