Solved BSOD while using Chrome and SpybotSD

stupidbitz

New member
Local time
11:32 AM
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The problem started when I turned on my computer. Startup was normal but when I started up Opera it was very slow and then I soon realized my desktop started freezing. Then I decided to run a chkdsk and that BSOD. Then I tried spybot and that BSOD while scanning. Now when I try running a different browers like chrome it blue screens. Please help I usually figure these things out but I really need help. I'll will add the SF Diag Tool.exe information when I get my BSOD laptop running safely without in-countering a BSOD while browsing.

this is my results:
View attachment 225232
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Acer Aspire 5742
OS
windows 7 home premium 64 bit
CPU
Intel Core i5-460M
Memory
4 GB DDR3
Graphics Card(s)
Intel HD grpahics
Sound Card
Intel(R) Display Audio and Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Moniter
Screen Resolution
1366x768
Hard Drives
TOSHIBA MK7559GSXP
I updated my intel rapid storage technology by downloading it from the site but i'm still getting slow performance and I'm still getting BSOD from antivirus scans and spybot
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 5742
OS
windows 7 home premium 64 bit
CPU
Intel Core i5-460M
Memory
4 GB DDR3
Graphics Card(s)
Intel HD grpahics
Sound Card
Intel(R) Display Audio and Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Moniter
Screen Resolution
1366x768
Hard Drives
TOSHIBA MK7559GSXP
never mind I tried scanning with spybot and it hasn't BSOD yet I'll post an update soon
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 5742
OS
windows 7 home premium 64 bit
CPU
Intel Core i5-460M
Memory
4 GB DDR3
Graphics Card(s)
Intel HD grpahics
Sound Card
Intel(R) Display Audio and Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Moniter
Screen Resolution
1366x768
Hard Drives
TOSHIBA MK7559GSXP
I tried Spybot again and it doesn't seem to BSOD but it seems to freeze on one item it's scanning. The item it stops on is random. Although it stops on one item, everything else doesn't seem to freeze. Should I give it chance and wait for it or try something else.
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 5742
OS
windows 7 home premium 64 bit
CPU
Intel Core i5-460M
Memory
4 GB DDR3
Graphics Card(s)
Intel HD grpahics
Sound Card
Intel(R) Display Audio and Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Moniter
Screen Resolution
1366x768
Hard Drives
TOSHIBA MK7559GSXP
Your dump files are blaming iaStor.sys (Intel Storage drivers)

Driver Reference Table - iaStor.sys

Try finding an updated version of the driver and see how you get on.

I tried Spybot again and it doesn't seem to BSOD but it seems to freeze on one item it's scanning. The item it stops on is random. Although it stops on one item, everything else doesn't seem to freeze. Should I give it chance and wait for it or try something else.
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 5742
OS
windows 7 home premium 64 bit
CPU
Intel Core i5-460M
Memory
4 GB DDR3
Graphics Card(s)
Intel HD grpahics
Sound Card
Intel(R) Display Audio and Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Moniter
Screen Resolution
1366x768
Hard Drives
TOSHIBA MK7559GSXP
IMO Dump spybot, all you need is malwarebytes and a decent AV like MSE.

So I performed a quick scan with MalwareBytes (MB) and found infected files. I removed them. No BOSD. I decided to perform a chkdsk. no problems no BSOD until it randomly shut down on stage 5 and did not complete. On the good side overall performance is normal. Startup is normal. Internet browsing doesn't BSOD anymore but a little on the slow side (maybe because of fresh startup). Should I ignore the sudden shut down of the chkdsk or try again just to be sure?
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 5742
OS
windows 7 home premium 64 bit
CPU
Intel Core i5-460M
Memory
4 GB DDR3
Graphics Card(s)
Intel HD grpahics
Sound Card
Intel(R) Display Audio and Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Moniter
Screen Resolution
1366x768
Hard Drives
TOSHIBA MK7559GSXP
alright thanks man :) and rep
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 5742
OS
windows 7 home premium 64 bit
CPU
Intel Core i5-460M
Memory
4 GB DDR3
Graphics Card(s)
Intel HD grpahics
Sound Card
Intel(R) Display Audio and Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Moniter
Screen Resolution
1366x768
Hard Drives
TOSHIBA MK7559GSXP
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