BSOD while using firefox/playing video using html5- 0x1E

[MLumpkins]

From WhoCrashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]fffff80003e85c9f.sys[/FONT] (0x89898900898989)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80003E85C9F, 0x1, 0x0)
Error: [FONT=Segoe UI, Arial]KMODE_EXCEPTION_NOT_HANDLED[/FONT]
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: fffff80003e85c9f.sys .
Google query: [FONT=Segoe UI, Arial]fffff80003e85c9f.sys KMODE_EXCEPTION_NOT_HANDLED[/FONT]
View attachment 393954

 

[MLumpkins]

I've also diskcheck, system file check, and MemTest86+ All of which came back as normal- no errors

My system seems to be crashing randomly (no correlation to tasks) every 3 weeks or so.

Below are the previous crash reports from WhoCrashed

[FONT=Segoe UI, Arial]On Thu 11/10/2016 4:35:07 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\110916-39281-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x6F440)
Bugcheck code: 0xA (0x18000000408, 0x2, 0x1, 0xFFFFF80003E94266)
Error: [FONT=Segoe UI, Arial]IRQL_NOT_LESS_OR_EQUAL[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


[/FONT]
[FONT=Segoe UI, Arial]On Sun 10/2/2016 2:51:38 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\100116-37331-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x70180)
Bugcheck code: 0x1A (0x3452, 0x5A0000, 0xFFFFF700010806B8, 0x0)
Error: [FONT=Segoe UI, Arial]MEMORY_MANAGEMENT[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


[/FONT]
[FONT=Segoe UI, Arial]On Thu 9/29/2016 9:08:56 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\092916-32853-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x70180)
Bugcheck code: 0x1A (0x5003, 0xFFFFF780C0000000, 0x21B3, 0x77BB00004B66)
Error: [FONT=Segoe UI, Arial]MEMORY_MANAGEMENT[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


[/FONT]
[FONT=Segoe UI, Arial]On Thu 9/29/2016 12:19:37 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\092816-40014-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntfs.sys[/FONT] (Ntfs+0x63B1)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF8800A0D4088, 0xFFFFF8800A0D38E0, 0xFFFFF88001248F15)
Error: [FONT=Segoe UI, Arial]NTFS_FILE_SYSTEM[/FONT]
file path: C:\Windows\system32\drivers\ntfs.sys
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. [/FONT]

 

[axe0]

Hi MLumpkins,

Welcome to the 7forums and apologies for the delay.

Are you still in need of help?

 

[MLumpkins]

Thanks! And yes, I'm still in need of assistance. Still getting Bsods that I can't determine reason of. The kernel type error message is the one I keep getting. Not sure how to isolate/resolve the issue.

Thanks!
Mlumpkins

 

[axe0]

   Warning

Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with DriverMax or Slimdrivers, please remove them as it may cause trouble.

An easy way to get remove these drivers is by using a restore point prior the installation.

 

[MLumpkins]

I back up drivers before updating and have already rolled those back. Also I had not installed any updated drivers (manually or with drivemax/slimdrivers in the 9 months preceding the start of the bsods. Any ideas on it being graphics or heavy processor related? I do use plex media server quite a bit, some minor correlation there, as well as using display fusion. I may have updated these or other programs around the time these started, but don't recall installing any new programs around that time.

Thanks again!
Mlumpkins