BSOD while using office 2013

[Giorgina]

Hello,
While working on outlook 2013 (x86) I had a sudden crash . I would be grateful if someone could help!
Thanks,
Giorgina

 

[Arc]

Welcome aboard, Giorgina

Run Chkdsk /f /r following the option two of the tutorial http://www.sevenforums.com/tutorials/433-disk-check.html.

Check if the HDDs are properly connected. Better reseat all the sata and power cables.

Run http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html for at least seven passes to ensure that the the memory is working OK.

Let us know it these worked or not.

 

[Giorgina]

Thank you for answering Arc. Sorry for the late answer, as tests took a lot of time.
As far as I can see all tests gave no errors.