Solved BSOD while using utorrent

[shadow15]

Here's my problem, it has been happening to me for almost 2 weeks now, when using utorrent sometimes i get a BSOD related to netio.sys and ntoskrnl.exe, i have no idea what's causing this, so i hope you guys can help me

Dump files:

 

[Arc]

Hi shadow15.

It is your Antivirus (ESET) that is causing conflicts there.

fffff880`031a7648  fffff880`059862b5Unable to load image \SystemRoot\system32\DRIVERS\epfw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [URL="http://www.carrona.org/drivers/driver.php?id=epfw.sys"]epfw.sys[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=epfw.sys"]epfw.sys[/URL]
 epfw+0x1f2b5

Description here: Driver Reference Table - epfw.sys

fffff880`031a77e8  fffffa80`06094d38[COLOR=Red]Unable to load image C:\Program Files\ESET\ESET Smart Security\em008_64.dat[/COLOR], Win32 error 0n2
*** WARNING: Unable to verify timestamp for em008_64.dat
*** ERROR: Module load completed but symbols could not be loaded for em008_64.dat
 em008_64+0xb8d38

fffff880`031a7970  fffff880`018bf000Unable to load image \SystemRoot\system32\DRIVERS\epfwwfp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [URL="http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys"]epfwwfp.sys[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys"]epfwwfp.sys[/URL]
 epfwwfp+0xf000

Description here: Driver Reference Table - epfwwfp.sys

fffff880`031a8038  fffff880`02dace42Unable to load image \SystemRoot\system32\DRIVERS\EpfwLWF.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [URL="http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys"]EpfwLWF.sys[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys"]EpfwLWF.sys[/URL]
 EpfwLWF+0x7e42

So if you want to get rid of BSODs, uninstall ESET. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Also, the Realtek network driver is failing, too.

fffff880`031a7d80  fffff880`08a92938Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [URL="http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys"]Rt64win7.sys[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys"]Rt64win7.sys[/URL]
 Rt64win7+0x1b938

And the driver is old enough.

fffff880`08a77000 fffff880`08b17000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
[COLOR=Red]    Image name: Rt64win7.sys
    Timestamp:        Tue Sep 27 20:20:33 2011[/COLOR] (4E81E2B9)
    CheckSum:         0009FB77
    ImageSize:        000A0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it from Realtek.

Let us know the results.

 

[shadow15]

Hello, i've done what you suggested, uninstalled ESET, installed Microsoft Security Essentials and MBAM(runned a complete scan for viruses, found none) uninstalled the realtek ethernet drivers, downloaded the newest one and installed, i even downloaded another torrent client, but i'm still getting BSOD!

Also here's another dumpfile

 

[shadow15]

Help please, i'm going crazy with this!

 

[Arc]

Enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

 

[shadow15]

I enabled Driver Verifier and got 2 crashes on the windows, but no BSOD or dump file, i had to also reboot my pc manually after those crashes, i dunno if the files will help but here they are

 

[Arc]

We need the DV enabled crash dumps to debug any further.

You disable DV. then re-enable it, making it sure that no driver provided by "microsoft" or "unknown" is selected in the list.

Also upload your MSINFO32.nfo file.

1. Click on the start button
2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
4. Give the time for processing, it will save a .nfo file on your desktop.
5. Zip it, and upload it following the instruction.

 

[shadow15]

Hello, i've done exactly what you suggested me, but again, the windows crashes with no BSOD and i have to manually reboot the computer

 

[ICIT2LOL]

For my two cents worth both of those originally quoted netio.sys and ntoskrnl.exe I have seen are related to memory just wondering if there is something amiss in that department??

Maybe a memtest if only to eliminate the possibility?? what have you got tot lose??


http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.htmlthisone you will need to make a bootable disk set the BIOS to optical (or USB ifpreferred) boot the machine and let it run for at LEAST 8 passes unless theerrors come up straight away. Takes fair time to complete and some leave itrunning overnight.

 

[x BlueRobot]

I'll check the dump files when I get home.

 

[x BlueRobot]

NETIO.sys being pointed out, usually relates to a internet security program or networking program causing problems.

 

[shadow15]

I know is something related to the network or network drivers, but if only knew what it is, also just to let you guys know, i installed W7 x64 on another partition and so far no BSOD while using torrent, but i want to keep using my main partition

 

[x BlueRobot]

Is that a different partition on a separate hard-drive?

http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html

 

[shadow15]

Same HDD another partition

 

[shadow15]

Alright guys, i'll be using the other partition, problem solved!

 

[x BlueRobot]

Okay, that's good to know