BSOD while watching movies and also randomly, suspecting HDD overheat

heyguy

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Hi everyone,

I have a Gateway AIO computer running Windows 7 Home Pre x64.

In the past few months, it has been BSOD occasionally while I was watching movie and browsing the web. Also, lately, it has been BSOD when there is no heavy activity at all on the computer.

When it tried to re-boot, it gave me this error message:"PXE-E61: Media test failure, check cable" and would not boot to windows.

I tried to go into the BIOS and check and I see that the BIOS did not recognize my HDD on the SATA port.

So I suspect something is wrong with the HDD. It is a Seagate 500GB 7200RPM.

After I let the computer cool down for a while, then it can boot to windows again.

After a few hours or a fews days the problem come back again. So I opened up the computer and take out the HDD and it feels kinda hot to my touch, not burning hot but above warm level, although I really don't know how hot can a HDD get and still function normally.

I have collected the dump files by SF Diagnostic tools and attached it here.

Please help me find out what's wrong.

Thank you very much.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
Computer type
PC/Desktop
OS
Windows 7 Home Premium x64
You're probably right. Dumps show possible problems with HDD.

7A and F4/ Storage/Hard Drive related. Be sure to keep a back up of all your stuff.

Upload a screenshot of your hard disk using CrystalDiskInfo:
Make a hard drive test from the hard drive manufacturers website:
Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Note
Pay close attention to part 3 of the tutorial in order to rule out the faulty stick.

   Information
Errors are sometimes found after 8 passes.

   Tip
Do this test overnight, before going to bed.
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
After you install Crystal it will show your HDD temp, 50C is the max. You see mine is only 31C but in a desktop, inside a AIO it may run hotter.
View attachment 262123
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
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