BSOD while watching/starting videos/streams with Adobe Flash Player

[F3roX]

Hello.

I have the following problem with some nasty BSODs which mostly appear while starting a video/stream with Flash player. With the WhoCrashed Tool I got the following source of error, which indicates the grafic cards driver.

[FONT=Segoe UI, Arial]On Sun 17.01.2016 10:27:01 GMT your computer crashed
crash dump file: C:\Windows\Minidump\011716-6286-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]atikmdag.sys[/FONT] (atikmdag+0x277CE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: [FONT=Segoe UI, Arial]CUSTOM_ERROR[/FONT]
file path: C:\Windows\system32\drivers\atikmdag.sys
product: [FONT=Segoe UI, Arial]ATI Radeon Family[/FONT]
company: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc.[/FONT]
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: [FONT=Segoe UI, Arial]Advanced Micro Devices, Inc. CUSTOM_ERROR[/FONT][/FONT]

[FONT=Segoe UI, Arial][FONT=Segoe UI, Arial]

[FONT=Segoe UI, Arial]Since I am no tech guru, I do not really know [FONT=Segoe UI, Arial]what to do or where I can install the ne[FONT=Segoe UI, Arial]w drivers[/FONT][/FONT]. I have also attached a zip file with the necessary information.
[FONT=Segoe UI, Arial]If you could help me [FONT=Segoe UI, Arial]in this regard on how I should pr[FONT=Segoe UI, Arial]oceed to clear these errors, I would be very delighted.

[FONT=Segoe UI, Arial]Best regard[FONT=Segoe UI, Arial]s.[/FONT][/FONT]
[/FONT][/FONT][/FONT][/FONT][/FONT][/FONT]

 

[BorisTheAnimal]

Hallo Ferox and welcome to Sevenforums!

Actually all the dmp files in your upload are related to the graphics driver, so what I would recommend is that you download and install a driver sweeper tool, for example Revo Uninstaller is a pretty common one.

Once installed open it up and select AMD from the list of installed software and it will uninstall and delete everything related to AMD and reboot after that it has finished and it might be a good thing to have directly on the desktop the new and fresh drivers(<- click) from AMD in case you get some other problem.

Cheers and hopefully this will solve your issues and will keep the bugs at bay.
-Boris