BSOD whilst Error Code 0x

[20q95]

Hello,

Pc Randomly shut down giving me these BCP codes

BCCode 9F


BCP1: 0000000000000003
BCP2: FFFFFA800C04BA00
BCP3: FFFFF80000B9A3D8
BCP4: FFFFFA800D4E84B0

any help would be greatly appreciated.

Thank you.

 

[axe0]

Please provide a new zip from the DM Log Collector, the current zip misses several files.

 

[Laith]

Hey there!

fffff800`00b9a5e0  fffff880`01b86930 tcpip!gTupleState+0x4b0
fffff800`00b9a5e8  fffff880`059d5d69Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0xd7d69

fffff800`00b9a680  00000000`00000000
fffff800`00b9a688  fffff880`010dd5e1Unable to load image \SystemRoot\system32\drivers\iaStorA.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
 iaStorA+0x885e1
fffff800`00b9a690  00000000`00000000
fffff800`00b9a698  fffff880`053c5008
fffff800`00b9a6a0  fffffa80`0c692718
fffff800`00b9a6a8  fffff880`0667f03aUnable to load image \SystemRoot\system32\DRIVERS\NETwsw00.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwsw00.sys
 NETwsw00+0x303a
fffff800`00b9a6b0  00000000`00000004

Update your Intel Display Driver.
Update your Intel WiFi Driver.
Update Intel Rapid Storage.

 

[axe0]

Thanks Laith, but I suspect there is more to find with all the files.

 

[Laith]

Yeah, i guess so.

 

[20q95]

Hi, as requested see attached

 

[Laith]

So,

fffff800`00b9a688  fffff880`010dd5e1Unable to load image \SystemRoot\system32\drivers\iaStorA.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
 iaStorA+0x885e1
fffff800`00b9a690  00000000`00000000
fffff800`00b9a698  fffff880`053c5008
fffff800`00b9a6a0  fffffa80`0c692718
fffff800`00b9a6a8  fffff880`0667f03aUnable to load image \SystemRoot\system32\DRIVERS\NETwsw00.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwsw00.sys
 NETwsw00+0x303a
fffff800`00b9a6b0  00000000`00000004
fffff800`00b9a6b8  fffff880`010e0140 iaStorA+0x8b140

fffff800`00b9a5e0  fffff880`01b86930 tcpip!gTupleState+0x4b0
fffff800`00b9a5e8  fffff880`059d5d69Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0xd7d69
fffff800`00b9a5f0  fffff880`01b868e8 tcpip!gTupleState+0x468

Can you please re-run the DM Log Collector too? Because there are some files missing.
Update your Intel Graphics driver.
Update Intel Rapid Storage Technology.