BSOD whilst playing WoW.

[Dagarian]

Hello!

I have installed the latest graphics drivers and motherboard drivers and performed memory checks. Neither have gotten me any closer to a solution!

Here are my dump files:
https://www.dropbox.com/s/cm2rer8tdwrqwf5/Black & Bluescreen Info.zip

Any help would be greatly appreciated!
Thanks,
Dagariana

 

[YoYo155]

Hello Please follow :ar:http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[Dagarian]

Apologies!
Here's the uploaded file

 

[YoYo155]

Critical files are missing from the .zip you uploaded please upload a new instance of the SFDT.

• Blue Screen of Death (BSOD) Posting Instructions

For now test the RAM:

ACPI_BIOS_ERROR (a5)
The ACPI Bios in the system is not fully compliant with the ACPI specification.

Arguments:
[COLOR=Blue][U][B]Arg1: 0000000000001000[/B][/U][/COLOR]
Arg2: 0000000000000000, The high portion of the physical address of the memory region.
Arg3: 0000000000000ff0, The low portion of the physical address of the memory region.
Arg4: 0000000000000025, The length of memory being mapped.

The cause of this message is always errors in the ACPI BIOS. Usually, nothing can be done at an operating system level to fix the problem.

ACPI_BIOS_USING_OS_MEMORY
    ACPI had a fatal error when processing a memory operation region.
    The memory operation region tried to map memory that has been
    allocated for OS usage.

FAILURE_BUCKET_ID:  X64_0xA5_ACPI![U][B]MapPhysMem[/B][/U]+cf

Test and Diagnose RAM Issues with Memtest86+:

• RAM - Test with Memtest86+

   Tip

• :info: Pay close attention to part 3 of the tutorial "If you have errors"
• :tip: Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

 

[Dagarian]

Okay, I spent the day doing memory testing, the program did 10 full passes with no errors!

 

[YoYo155]

Thanks, but can you upload a new instance of the SFDT file?

Critical files are missing from the .zip you uploaded please upload a new instance of the SFDT.

• Blue Screen of Death (BSOD) Posting Instructions

 

[Dagarian]

The CPU-Z page could not be found, and I copied in the MGADiag in manually

 

[YoYo155]

All your dumps are identical, and indicate a problem in the BIOS.
I was unable to find the official BIOS for your laptop model, but it is pretty recent.

!sysinfo machineid
Machine ID Information [From Smbios 2.7, DMIVersion 39, Size=1972]
BiosMajorRelease = 4
BiosMinorRelease = 6
BiosVendor = American Megatrends Inc.
BiosVersion = 4.6.5
[COLOR=Blue][U][B]BiosReleaseDate = 04/09/2013[/B][/U][/COLOR]
SystemManufacturer = Notebook                        
SystemProductName = P17SM                          
SystemFamily = Not Applicable                  
SystemVersion = Not Applicable                  
SystemSKU = Not Applicable                  
BaseBoardManufacturer = Notebook                        
BaseBoardProduct = P17SM                          
BaseBoardVersion = Not Applicable

Can you think of something that might have changed before you started to get the BSOD's?
Try to reset and locate an option in the BIOS about Memory Caching / Shadowing.

 

[Dagarian]

I can't think of anything that I've installed or anything of the sort, but it hasn't happened since the day of the original post. Maybe it was something i was running during each event.
If it happens again I'll make sure to do that!