BSOD windows 7 64 bit

[hihallie3]

yes i tested the memory 1 stick at a time for 6 passes and no errors came up, neither did they for the disk check. my BSOD keeps occuring despite updating as many drivers as i can.

 

[richc46]

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control

STOP 0x00000034: CACHE_MANAGER
Usual causes: Insufficient physical memory, Indexing, Device driver

STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

STOP 0x0000001A: MEMORY_MANAGEMENT
Usual causes: Device driver, memory, kernel

STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

STOP 0x00000024: NTFS_FILE_SYSTEM
Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure

STOP 0x00000019: BAD_POOL_HEADER
Usual causes: Device driver

This is a summary of all of your reports. I will use this as my check list to suggest different courses of action for you to take.

Per the check list in this order (easy ones first)

1 Make this scan. If errors run several times
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
In device manager make sure that your video card and driver are up to date.
Stop the automatic defrag. The default is once a week.
Make sure there is sufficient space on your hard drive.
Unintall your anti virus and replace with Microsoft Security Essentials. Unistall your Firewall and use Windows Firewall. At least for test puporses so Anti Virus can be ruled out.

You said that your already checked memory

2 Test hard drive if not already done

3 Take the driver verifier test.
http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

Take one step at a time. After each step use the computer if the BSOD continues, try the next step. .

 

[hihallie3]

Make this scan. If errors run several times
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
(DONE)

In device manager make sure that your video card and driver are up to date.
(DONE)

Stop the automatic defrag. The default is once a week.
(UNSURE HOW TO DO)
Make sure there is sufficient space on your hard drive.
(NEW PC 396gb /465gb)
Unintall your anti virus and replace with Microsoft Security Essentials. Unistall your Firewall and use Windows Firewall. At least for test puporses so Anti Virus can be ruled out.
(DONE)
You said that your already checked memory
(DONE)
Test hard drive if not already done
(DONE)
Take the driver verifier test.
http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html
(READ THE LINK AND DONT WISH TO DO THIS AS I MAY BREAK MY PC DOING IT)
Take one step at a time. After each step use the computer if the BSOD continues, try the next step. Do the first two steps, however, before using the computer.[/QUOTE]

 

[richc46]

This also works in Windows 7
Disk Defragmenter - Vista Forums

Since everything else was done, it points more and more to drivers. If you do not wish to take the driver test, I will look at the most current dump report and give you a list of drivers that look like possible problems

In device manager check graphics card and driver

These are the most likely drivers from several of your reports


pcouffin.sys Tue Dec 05 09:39:30 2006
Rt64win7.sys Thu Feb 26 04:04:13 2009
spldr.sys Mon May 11 12:56:27 2009 Microsoft Driver
amdxata.sys Tue May 19 13:56:59 2009
We do not have to be concerned with the Microsoft Drivers at this point. Work on the others.

http://www.carrona.org/drvrdown.html

Pcouffin.sys file description
Productname: Patin couffin engine
Description: Patin-Couffin low level access layer for CD devices
Company: VSO Software File size: Various


Amdxata.sys file description
Productname: Storage Filter Driver
Description: Storage Filter Driver
Company: Advanced Micro Devices File size: Various

 

[Jonathan_King]

Please enable driver verifier: http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

I am afraid you will have to choose: would you prefer to take the very small risk of a clean install, by enabling verifier, and get your computer fixed?

 

[CarlTR6]

Jonathan and Rich are correct, you need to run Driver Verifier.

 

[hihallie3]

ok so iv put on driver verifier and will restart my pc several times until the BSOD and upload the dump files

 

[richc46]

The verifier puts the drivers under stress, you will get a BSOD for each problem driver that it finds and a report on the drivers.

 

[hihallie3]

did the verifer test.

it displayed ci.dll which i believe is listed as a microsoft driver and also 3 dump reports

the BSOD with driver verifer on where never memory managment but a different BSOD

editied the 2nd zip folder contains more driver verifier tests with the BSOD reason of memory management

 

[richc46]

The driver verifier indicated that the cause is CI.DLL. This driver is part of the IE Toolbar, manufactured by the same company, Alchohol Software Development Team, that manufactures Alcohol 120%, which has cause many BSOd's, and the toolbar is loosely related to that product. It should be REMOVED. I have not analzyed the other dumps but have looked at them. They are very similar to the others that we have discussed. I feel that if you remove this toolbar, the BSODs may end. In the event that this is not the case, I am more than willing to continue my analysis.

 

[Jonathan_King]

Looks like a RAM problem. I'll contact a couple of memory experts and ask them to stop in.

Please be patient as they are in a different time zone.

[font=lucida console]
BugCheck 1A, {41284, 8a10001, b1, fffff70001080000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4a83 )
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BugCheck 1A, {41284, 1e0e3001, be, fffff70001080000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4a83 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1A, {41790, fffffa8001423a70, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck C1, {fffff9801318ac10, fffff9801318a7df, 8b03e8, 23}
Probably caused by : luafv.sys ( luafv!SynchronousFsControl+287 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck D3, {fffff88000c14824, 2, 0, fffff800028f8662}
Probably caused by : ntkrnlmp.exe ( nt!RtlDispatchException+122 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck C1, {fffff98012f68f10, fffff98012f6805f, 2f00f0, 23}
Probably caused by : win32k.sys ( win32k!xxxMsgWaitForMultipleObjects+108 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[hihallie3]

thanks for the help. the guide to removing the driver was usfull but i couldnt find it in the addons tab on internet explorer for some reason so the problem remains any other usefull links on how to remove it and the actual name of the driver not just Ci.dll. according to the guide its called alcohol tool bar but i can not find anything named that

 

[Dave76]

hihallie3,

Can we get some more info on your hardware?

To start looking for your RAM issues we'll need more details.
The Asrock motherboard site lists these MOBOs for the 1156 socket. Can you clarify which MOBO you have?
Which i5 CPU?
Do you have the p/n for the ripjaws RAM?

RAM testing is the process of trying to find bad RAM sticks and bad RAM slots, it is very important to test the RAM in different slots. If you ran the test for both RAM sticks in the same slot, then we have not determined the integrity of the slots.
When you ran the memtest86, which sockets did you have the RAM in?

Which drivers have you updated?

What BIOS version are you using?

Did you update the chipset drivers?

Are you using AHCI or IDE settings in BIOS?

Are the BIOS settings for RAM at default or have you changed them?
The default settings for the RAM are usually low settings to keep from damaging your RAM, this may cause problems as you've seen.

This is a lot of questions to answer but these will help to narrow down the possible causes.

 

[hihallie3]

assrock h55m pro (skt 1156)
intel i5 750(skt 1156) 2.67 ghz 4 cores, 4 logical processors
g.skill 4gb (2x2gb) ddr3 1.6mhz
i updated all the drivers i could find online, in the device manager and on the sites i know like nvidia
bios version: american megatrends inc. p1.30 06/01/2010
all settings in the bios are default and if i need to change them i will need help how to.
also when i tested the ram they were done 1 by 1 and in the slots they currently reside which is slot a1 and b1 in the mother board

 

[Dave76]

D/L CPU-Z and post a snip of the Memory and SPD tabs.

This will tell what the current settings are at.

 

[hihallie3]

here you go

i only have 2gb of ram in at the moment. usually the other stick goes in slot 1.
i am currently only using 2gb as i was unable to use the pc with 4gb as it kepy BSOD all the time, however as has happened before when i took it down to 2gb it didnt BSOD however im sure it will eventually as it did before. if you need the screen shot of my pc with 4gb in it i will have to try to do it however it may be difficult.

 

[Dave76]

Looks ok, your running at JEDEC #4.

Run the memory assessment speed test, instructions are on the first page of the below thread.
What's your memory assessment speed?
This info will tell if it's running as it should be.

Go to BIOS and check the voltage for the RAM, should be VID.

I'll look at your MOBO info and RAM, for any possible issues and reply with anything I find.

 

[hihallie3]

heres the test info

 

[Dave76]

Even with 2Gb RAM that is low.
This indicates a problem, somewhere.

Are you using AHCI or IDE settings in BIOS?

Did you update the chipset drivers?

Also need to get the voltage setting for the RAM.

I'm still looking up info on your hardware, will post when I find anything.

 

[hihallie3]

where would i be able to find the chipset drivers.

also as stated before all the bios settings are default and i will need to know how to find out if it is ahci or what voltage it is and also how to change them e.c.t.