BSOD Windows 7 x64

[PilotSteveB]

It seems to have coincided with installation of Norton Internet Security.

Thanks for any help I can get with this problem.

 

[ttran]

Hi pilotsteve and welcome to SF

Bugcheck didn't tell me much so,
First of all, Third-party internet security programs are notorious for causing crashes and there is no exception for norton
I recommend you to removie norton just for testing, to see how things goes next

Regard

T

BugCheck 9F, {3, fffffa800818f680, fffff800045b5518, fffffa800d9235e0}
Unable to load image GEARAspiWDM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
Probably caused by : atapi.sys
Followup: MachineOwner
---------

Edit: look like all of your driver are up-to-date

 

[Jonathan_King]

You may also remove iTunes, as GEARAspiWDM.sys belongs to it.

 

[PilotSteveB]

Thanks ttran and Jonathan_King.
I'll remove those and see how things go.

 

[PilotSteveB]

Update

I removed iTunes but left Norton IS in place. Set computer to not shutdown automatically and run all day.

No BSOD so far.