BSOD with D3, Startup

[grr435]

Hi guys,

I'm hoping to get some advice since I've run out of ideas. I called MSI today and they couldn't really help me. Told me to wait a few more days and to send the laptop back if I continue to experience the BSOD. The guy there seemed to believe it was a problem with D3 and not my hardware and just had me add the game to my nvidia control panel (3d settings). I've had about a dozen BSOD since the 7th. The most common error message is memory management, I've also received bad pool header and IRQL not less or equal. Here are the files:
https://www.dropbox.com/sh/zfaruaibge466gv/mAu5X9Kmxi/BSOD.rar

This laptop is fairly new, purchased last November. I tend to get the crashes playing D3. When I try to restart the laptop normally after a BSOD sometimes it crashes repeatedly as well. I have tried chkdsk, windows memory scan, and sfc scannow. Nothing shows up. I have also reinstalled D3, reverted to a more stable GPU driver and I'm still getting problems. I suspect there's something wrong with my RAM and something needs to be replaced. I'm planning on running memtest86 after I find a CD to burn the iso file onto.

Thanks for any help! It's much appreciated.
- K

 

[Kari]

Hi K, welcome to the Seven Forums.

Most of your BSOD dumps indicate a severe memory management error. I recommend you test your RAM using MemTest. Instructions here: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html.

After running MemTest come back and we will look further.

Kari

 

[grr435]

Hi Kari,

Thanks for the information on memtest. I was able to get it running for around 6 hours and it caught over a million errors. Unfortunately I don't know how to share the results...are they stored anywhere on the computer after testing? I'm also worried about testing each stick per the instructions because I might void my warranty if I do so. I'm guessing my next step is to send it to MSI or the reseller for repairs.

-K

 

[Kari]

I think it's a wise decision not to void your warranty. Don't worry about posting the results, just get your computer to MSI warranty repair as soon as possible.

Kari

 

[Layback Bear]

Don't do anything to your computer that might void the warranty; you paid dearly for it. Use it.