BSOD with dump file need help

FluffyIsKewl

New member
Local time
11:12 PM
Messages
3
I tried using WinDbg. I entered the code (SRV*c:\symbols*http://msdl.microsoft.com/download/symbols) to symbol file path. Then I clicked open crash dump. Then I searched for the file in minidump but when I clicked it said that I am not allowed to access it. So could someone analyse the file? Thanks
Also I was not able to attach the perfmon file for some reason...

X64
Windows 7 Home Premium
2 days
 

My Computer

OS
Windows 7 Home 64bit
I tried using WinDbg. I entered the code (SRV*c:\symbols*http://msdl.microsoft.com/download/symbols) to symbol file path. Then I clicked open crash dump. Then I searched for the file in minidump but when I clicked it said that I am not allowed to access it. So could someone analyse the file? Thanks
Also I was not able to attach the perfmon file for some reason...

X64
Windows 7 Home Premium
2 days

No DMP included in upload. Try this method.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
I tried using WinDbg. I entered the code (SRV*c:\symbols*http://msdl.microsoft.com/download/symbols) to symbol file path. Then I clicked open crash dump. Then I searched for the file in minidump but when I clicked it said that I am not allowed to access it. So could someone analyse the file? Thanks
Also I was not able to attach the perfmon file for some reason...

X64
Windows 7 Home Premium
2 days

Single crash is often hard to diagnose. Yours is not exception. It is inconclusive but I bet it is Symantec causing the problem. I would remove and replace with Microsoft security essentials.

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Virus, Spyware & Malware Protection | Microsoft Security Essentials
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
What exactly do you mean by single crash may I ask?
 

My Computer

OS
Windows 7 Home 64bit

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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