Solved BSOD With Dump File

George1

New member
Power User
Local time
8:13 PM
Messages
130
Had a BSOD today just before the login screen.
The system is 14 months old, and my build.
Changes I made yesterday:
Downloaded speccy and google chrome.
No over clocking done.
About a week ago had a side by side error that wouldn't let me open IE9 and CCleaner but when restarting the problem didn't persist.

Other info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88004BC5D69
BCP3: FFFFF88003577488
BCP4: FFFFF88003576CE0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\073111-19359-01.dmp
C:\Users\GZ\AppData\Local\Temp\WER-40685-0.sysdata.xml

Dump file is attached.

Any help would be appreciated.
 

My Computer

Computer Manufacturer/Model Number
Personal Build
OS
Windows 7 Home Premium 64 bit (OEM) SP1
CPU
i7-875K (No Overclock)
Motherboard
GA-P55-USB3 Rev. 2, F9 bios
Memory
4GB G.SKILL Ripjaws Series 1600 7-8-7-24-2t 1.65V
Graphics Card(s)
XFX HD-577X-ZNFC 5770 1GB
Sound Card
Onboard
Monitor(s) Displays
Asus VH222H Black 21.5
Screen Resolution
1920X1080 @60 Hz
Hard Drives
SAMSUNG Spinpoint F3 HD103SJ 1TB
PSU
CORSAIR CMPSU-650TX 650W
Case
COOLER MASTER RC-692-KKN2 CM690 II Advanced
Cooling
COOLER MASTER Hyper 212+
Keyboard
Microsoft Comfort Curve Keyboard 2000
Mouse
Microsoft IntelliMouse Optical 1.1A
Internet Speed
3 Mb/s
Other Info
ASUS DRW-24B1ST/BLK/B/AS

Browser:
IE9
Not much info from the memory dump that you cited. But the memory dump from 17 Jul points to a network driver
The perfmon report also points to network issues.

Please go to Device Manager and see if there are any problems with the devices in the Network Adapter category. If there are, right click on those devices and select "Uninstall" - then reboot the system. Then re-check Device Manager and see if any of those devices still remain a problem. Let us know what you find out.

Go to this link: GIGABYTE - Motherboard - Socket 1156 - GA-P55-USB3 (rev. 2.0)
Enter the OS specifics in the "Choose your OS" dropdown box.
Download the Realtek LAN driver and install it on your system.
Monitor for further BSOD's

Your USB 3.0 drivers are also older - and that version is also known to cause BSOD's w/some Win7 systems.
So please download the latest version of the USB 3.0 drivers from the above link and install them also.

BSOD BUGCHECK SUMMARY
Code:
[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\073111-19359-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jul 31 10:46:35.210 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:16.021
Probably caused by : ks.sys ( ks!QueryDeviceRelations+1b9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_ks!QueryDeviceRelations+1b9
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff880`04bc5d69 fffff880`03577488 fffff880`03576ce0
BiosVersion = F9
BiosReleaseDate = 11/01/2010
CPUID:        "Intel(R) Core(TM) i7 CPU       K 875  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2931
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\071711-26613-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jul 17 11:49:34.777 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:13.698
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+18fb9 )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_Rt64win7+18fb9
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
CPUID:        "Intel(R) Core(TM) i7 CPU       K 875  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2931
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Thanks usasma.
I did all the items you pointed out, I'll just have to wait and see if it works.
Thanks for the timely reply.
 

My Computer

Computer Manufacturer/Model Number
Personal Build
OS
Windows 7 Home Premium 64 bit (OEM) SP1
CPU
i7-875K (No Overclock)
Motherboard
GA-P55-USB3 Rev. 2, F9 bios
Memory
4GB G.SKILL Ripjaws Series 1600 7-8-7-24-2t 1.65V
Graphics Card(s)
XFX HD-577X-ZNFC 5770 1GB
Sound Card
Onboard
Monitor(s) Displays
Asus VH222H Black 21.5
Screen Resolution
1920X1080 @60 Hz
Hard Drives
SAMSUNG Spinpoint F3 HD103SJ 1TB
PSU
CORSAIR CMPSU-650TX 650W
Case
COOLER MASTER RC-692-KKN2 CM690 II Advanced
Cooling
COOLER MASTER Hyper 212+
Keyboard
Microsoft Comfort Curve Keyboard 2000
Mouse
Microsoft IntelliMouse Optical 1.1A
Internet Speed
3 Mb/s
Other Info
ASUS DRW-24B1ST/BLK/B/AS

Browser:
IE9
In general:
- if you wait a week, it's most likely fixed
- if you wait 2 weeks, it's probably fixed
But these are just estimates - and they depend on what's going on inside the case.

Good luck!
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
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