BSOD with my new Powercolor 4870.

Hijacc

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BSOD with my new Powercolor 4890.

I know it says 4870 as the title, but it isn't it's a 4890.

And Its been a problem I've been facing for awhile now. During any 3d game I get artifacts and a crash to the BSOD screen. I Honestly have no idea what it could be..

Things I've done:

I've tried a TON of drivers from ATI making sure to cleanly remove old drivers each time.

I've bought a new PSU to make sure it wasn't Power needs.

I've completely restarted my computer from scratch.

Things to note:

When I first set my GPU into the computer, the computer started to a black screen apparently my graphics card updated my bios

(I... Don't mean to sound stupid but that is what some techguy with power color told me, I was highly unaware that this was even possible )

I should also mention that the GPU worked perfectly fine under clocked.

It's also not an heat issue.

THis is the replacement card for another card that had "Similar" issues, but it just produced artifacts all the time and then finally quit working. This one is of a different... nature.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate X64AMD Phenom II8 GB RamPowercolor HD 4870
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate X64
CPU
AMD Phenom II
Motherboard
Pegatron
Memory
8 GB Ram
Graphics Card(s)
Powercolor HD 4870
Monitor(s) Displays
Asus
PSU
Thermal take 650w
Help?

Hereare the mini dump files
 

Attachments

Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate X64AMD Phenom II8 GB RamPowercolor HD 4870
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate X64
CPU
AMD Phenom II
Motherboard
Pegatron
Memory
8 GB Ram
Graphics Card(s)
Powercolor HD 4870
Monitor(s) Displays
Asus
PSU
Thermal take 650w
Where did you buy this "New" 4870. Artifacts and a crash to the blue screen are signs of overheating. Artifacts are caused by to heavy of a overclock or the card has been overheated and damage was done to the card.

Plese properly fill in you system specs under User CP.
 

My Computer My Computer

At a glance

Windows 7 Pro x64 SP1 and Mac OS X 10.8.3Intel Core i7-3820 Sandy Bridge-E at 4.75 GHz8 x Corsair 8GB DDR3 64 GB Kit @1866 Overcloc...GTX 580 and MSI R6870
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Pro x64 SP1 and Mac OS X 10.8.3
CPU
Intel Core i7-3820 Sandy Bridge-E at 4.75 GHz
Motherboard
ASUS Rampage IV Extreme
Memory
8 x Corsair 8GB DDR3 64 GB Kit @1866 Overclocked @2000
Graphics Card(s)
GTX 580 and MSI R6870
Sound Card
HDMI on GPU and ACL898
Monitor(s) Displays
32" Sony EX-500 120Hz
Screen Resolution
1920x1080P
Hard Drives
1 x Corsair Force Series GT CSSD-F60GBGT-BK (OS)
2 x Western Digital Caviar Black Sata III 750GB (Raid 0)
1 x Western Digital Caviar Black Sata III 1TB (Media)
2 x Western Digital Caviar Black Sata II 640GB (Raid 0)
PSU
Corsair Professional Series Gold AX850
Case
Corsair 800D
Cooling
Corsair H80 High Performance Liquid CPU Cooler
Keyboard
HP Wireless Elite Keyboard
Mouse
HP Wireless Elite Mouse
Internet Speed
Cable, VisionTek Bigfoot Killer 2100 Gaming Network Card
Other Info
4 x GELID Solutions FN-TX12-15 120mm Case Fan with Superior Temperature Control
1 x Corsair 140mm Case Fan
1 x SilverStone FP55B Aluminum front panel 5.25" to a 3.5" bay converter
1 x Ultra Card Reader
1 x Sony Blu-ray Burner BD-5300S-0B
You could try AMD overdrive in the CCC to underclock the card a bit and up the fan speed to see if it helps. And, wow that's literally the EXACT same card I have in my desktop.
 

My Computer My Computer

At a glance

Windows 8 Pro x64Intel Core i7 92012GB (2GB x6) Triple Channel DDR3 1333 MHzATI Radeon HD 4870 X2 2GB GDDR5
Computer Manufacturer/Model Number
iBuyPower Chimera X58
OS
Windows 8 Pro x64
CPU
Intel Core i7 920
Motherboard
Asus P6T Deluxe V2
Memory
12GB (2GB x6) Triple Channel DDR3 1333 MHz
Graphics Card(s)
ATI Radeon HD 4870 X2 2GB GDDR5
Sound Card
Integrated Digital HD 7.1 Surround Sound
Monitor(s) Displays
24.6-inch ASUS VW246H 20000:1 Contrast, 2 ms response time,
Screen Resolution
1920x1080
Hard Drives
1 TB 7200 RPM SATA II 3 GBps 16MB cache
PSU
NZXT 800W Gaming Series
Case
Guardian Inferno (Custom Painted NZXT Guardian 921)
Cooling
Thermaltake V1 Fan Cooling System OC Proof
Keyboard
Razer Lycosa
Mouse
iBuyPower Ergonomical Internet Mouse
Internet Speed
11 MBps High-speed Cable
Where did you buy this "New" 4870. Artifacts and a crash to the blue screen are signs of overheating. Artifacts are caused by to heavy of a overclock or the card has been overheated and damage was done to the card.

Plese properly fill in you system specs under User CP.

I bought the original card (4850) From Newegg but it crashed and I sent it back and got this one from powercolor themselves because they didn't have the one I bought in stock.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64AMD Phenom II8 GB RamPowercolor HD 4870
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate X64
CPU
AMD Phenom II
Motherboard
Pegatron
Memory
8 GB Ram
Graphics Card(s)
Powercolor HD 4870
Monitor(s) Displays
Asus
PSU
Thermal take 650w
You could try AMD overdrive in the CCC to underclock the card a bit and up the fan speed to see if it helps. And, wow that's literally the EXACT same card I have in my desktop.
Also, I have dropped the clock speeds and it worked fine, but I wanted to know why I needed to do that?

If I drop the clock speeds I have to drop it a good amount...
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64AMD Phenom II8 GB RamPowercolor HD 4870
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate X64
CPU
AMD Phenom II
Motherboard
Pegatron
Memory
8 GB Ram
Graphics Card(s)
Powercolor HD 4870
Monitor(s) Displays
Asus
PSU
Thermal take 650w
The sweet spot for the clock speed without bsods:
Original Clock speed: 850
Now:800
Memory: 975
now: 870

I can't really tell how much this is going to effect gameplay, I really don't have a Graphics intensive game installed yet.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64AMD Phenom II8 GB RamPowercolor HD 4870
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate X64
CPU
AMD Phenom II
Motherboard
Pegatron
Memory
8 GB Ram
Graphics Card(s)
Powercolor HD 4870
Monitor(s) Displays
Asus
PSU
Thermal take 650w
I still can't get it working :<
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64AMD Phenom II8 GB RamPowercolor HD 4870
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate X64
CPU
AMD Phenom II
Motherboard
Pegatron
Memory
8 GB Ram
Graphics Card(s)
Powercolor HD 4870
Monitor(s) Displays
Asus
PSU
Thermal take 650w
So here is some more information.

Time of this report: 10/15/2011, 16:18:49
Machine name: VOLKERMORD
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: KY811AA-ABA e9120y
BIOS: BIOS Date: 07/02/09 14:31:55 Ver: 5.06
Processor: AMD Phenom(tm) II X4 910 Processor (4 CPUs), ~2.6GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 1826MB used, 14554MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

This is what my Pre built was before I changed it up : CompUSA.com | RB-KY811AA | HP Pavilion Elite e9120y Refurbished Desktop PC

I've replaced the Graphics card and psu with a power color 4890 GPU and 600W thermal take psu and Windows 7 OS.

Motherboard: Wholesale Pegatron M2N78 LA Violet3 GL8E Desktop Motherboard SP 583366 001 AS 586331 001

I really need help. I've been working on this for a month, I realllly don't think it's the card because it's the second card to do this.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64AMD Phenom II8 GB RamPowercolor HD 4870
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate X64
CPU
AMD Phenom II
Motherboard
Pegatron
Memory
8 GB Ram
Graphics Card(s)
Powercolor HD 4870
Monitor(s) Displays
Asus
PSU
Thermal take 650w
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