Solved BSOD with SF logs attached

[bluedoorsoftwar]

Hi - I have BSOD and I am not sure why. SF logs attached. I'd be really grateful if someone can point me in the right direction with this one?

Thanks
Chris

 

[Thedoctor44]

Your Synaptic Touch Pad Driver is causing problems.

Please create a system restore point before altering drivers follow these instructions.

http://www.sevenforums.com/tutorials/697-system-restore-point-create.html

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*                                                                             *
*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 109b, 1c58, fffffa80173bcc78}

Unable to load image SynTP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
GetPointerFromAddress: unable to read from fffff800034bf100
GetUlongFromAddress: unable to read from fffff8000342da38
Probably caused by : [COLOR="Red"]SynTP.sys[/COLOR] ( SynTP+4018c )

It is up to date though, try rolling the driver back from device manager.

You can rollback to the previous driver.

1. In Device Manager, locate the device that you want to roll back the driver for.
   
2. Right click on the device's name or icon and click on Properties.
   
3. In the Properties window for the device, click the Driver tab.
   
4. Click the Roll Back Driver button (If it is disabled, Windows 7 does not have a previous driver to roll back to)
   
5. Click the Yes button

fffff880`05200000 fffff880`0528d000   SynTP    T (no symbols)           
    Loaded symbol image file: SynTP.sys
    Image path: SynTP.sys
    Image name: SynTP.sys
    Timestamp:        [COLOR="Blue"]Tue Feb 25 02:08:37 2014[/COLOR] (530BFB25)
    CheckSum:         0008783C
    ImageSize:        0008D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Let us know the results.

 

[bluedoorsoftwar]

Hi -Thanks for taking the time to help me out.

I could not find a more up-to-date driver and there is no driver to roll back to. So kind of stuck?

Br
Chris

 

[Thedoctor44]

Is the driver necessary? If not can you remove it via control panel?

 

[bluedoorsoftwar]

Hi Doctor

I've been monitoring this for a week now and have had no BSOD repeats. I will mark as solved. Thanks for your assistance - really appreciated

Br
Chris

 

[Thedoctor44]

Excellent news,
Any more issues let me know