Solved BSOD with wdf01000.sys driver

[McBanjo]

I'm getting random crashes on my laptop Toshiba Portege R830 3G. I'm sure it's a driver issue but can't find which one. wdf01000.sys is the error I'm getting now. I used to get KeyAgent.sys and another one phx....?? which I've since removed.

 

[ICIT2LOL]

Hello and welcome McBanjo mate in the dump files I see some references to TeeDriver which relates to the Intel Management Engine Interface Driver. Now my wifi is very poor at the moment as I am away from home the driver for the Engine is here but which one you should update I have no idea because a search for your machine is taking so long. https://downloadcenter.intel.com/Se...dType=Drivers&keyword=intel+management+engine

Now the problem or the issue with Toshibas as I have found over the years is one must use the PART NO which is on a sticker on the bottom of the machine - it dictates where it was made and for what area it was made for ie Asia US etc etc see my pic of my older Toshiba's sticker (an Australian bought Satellite) and let us know what that is and when we know that PART NO it can pinpoint the exact stuff (information re components etc) we need to know.

 

[McBanjo]

Thank you for this.

I updated the Intel drivers and it looks like there were newer drivers installed than Toshiba had released.

Looks to have fixed the problem for now.

 

[ICIT2LOL]

Happens all the time Mac as with any machine you buy or build the software disks (for a build's board) and installed software's (factory produced machines) usually outdated before it even gets to the store.

Now I would guess if you pulled up the support site for Toshiba that model of yours will have several drivers and updates that can be updated / installed - I know my old Toshiba Satellite L550 still in use has a few but while it works ok I usually leave them alone unless one gets advice to do the updates.