Solved Bsod worker_thread_returned_at_bad_irql

[ScotCurran]

Hello, this has been bugging me for several weeks now, I thought I had fixed it by removing a driver that I thought had broken it but even after I removed that it still continued to crash. Any help would be greatly appreciated because this is extremely frustrating. My dump files have been attached (as I was directed to).

Thanks
Scot

 

[ScotCurran]

I haven't posted a lot of information in my initial post. The programmes I run when BSOD occurs are: League of Legends, Skype, Xsplit, Google chrome and BT NetProtect Plus. I do not think that it is to do with the workload because I have ran all of the above programmes simultaneously before my issue with blue screens arose. Thanks again.

 

[ScotCurran]

Can I get a reply urgently, I really need this problem solved because I do a lot of my work on ym computer along with gaming, without my computer I can't get a lot done.

 

[koolkat77]

Hello, welcome to SF.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials at least to test.

• How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)
• McAfee Removal Tool - McAfee Uninstaller

MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-

1. Microsoft Security Essentials - Free Antivirus for Windows
2. Malwarebytes - Free
3. http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html
​

:warn: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files.

• 
  1. Click on the rb:
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Free up the start-up, nothing except the antivirus is usually needed.

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Unloaded modules:
fffff880`09e00000 fffff880`09e19000   mferkdet.sys
fffff880`09800000 fffff880`09871000   spsys.sys
fffff880`09f5b000 fffff880`09f91000   WUDFRd.sys
fffff880`09eeb000 fffff880`09f33000   mfeavfk01.sy
fffff880`01846000 fffff880`01854000   crashdmp.sys
fffff880`01854000 fffff880`01860000   dump_ataport
fffff880`01860000 fffff880`01869000   dump_atapi.s
fffff880`01869000 fffff880`0187c000   dump_dumpfve

Await the nfo file.

 

[ScotCurran]

These are the MSINFO32 files you asked for, the one named MSINFO32 (2) is the .txt file. I am just about to start un-installing McAfee and will download the recommended virus checkers as soon as I have done so. Thank you very much for the help so far.

 

[koolkat77]

Thanks.

Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public

Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

 

[ScotCurran]

I've un-installed daemon tools lite, but when I use the sptd.sys uninstaller it says "No SPTD version was detected." Does this mean that when I removed daemon tools the driver was removed as well? Or should I do something else instead?

 

[koolkat77]

I've un-installed daemon tools lite, but when I use the sptd.sys uninstaller it says "No SPTD version was detected." Does this mean that when I removed daemon tools the driver was removed as well? Or should I do something else instead?

Sounds like its gone

 

[ScotCurran]

Awesome Thanks loads, I had no idea what I was doing, you've been a great help

 

[koolkat77]

You're welcome.
Post back if there are more BSOD-s and if there are none, you can mark the thread as solved after 1 week of observing.

 

[ScotCurran]

I will do thanks, I it was really frequent previously, but it hasn't happened since I un-installed and have scanned everything. Thanks a lot again

 

[koolkat77]

Take care and see you soon

 

[ScotCurran]

well Hopefully I won't have to speak to you on this forum for a long long time

 

[koolkat77]

   Tip

• If your problem is solved please use the
  
  Mark this thread as solved link at the top of your thread or down on the left corner
  

Happy new year!