BSOD World Of Warcraft / Starcraft II randomly

Rick76

New member
Local time
8:26 PM
Messages
9
Hello. I've had this problem for a while now. My computer randomly crashed when playing games mainly (World of Warcraft and Starcraft II). This is very annoying. What usually happens is the graphics will get garbled, a loud screeching sound comes out of the speakers and the computer shuts down and the monitor will say its sleeping. I've tried installing new graphics drivers and using driver sweeper as well.

One thing I do want to include is that I have my system overclocked to 3.85 and have a quality seasonic power supply 520w. I'm running Windows 7 bought OEM and built my own computer. Something else that might be important is that I installed the OS in IDE mode instead of AHCI. I think I was having complications and I might have just chose to install in IDE mode just to get Windows to install. This computer is about a year old maybe. Any help would be appreciated as this is nearly driving me insane.

Thanks

Is Windows 7 . . . x64 bought OEM version from Newegg and installed System is about a year old the same as hardware was all bought together.
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...AMD Phenom(tm) II X4 955 Processor8.00 GBAMD Radeon HD 6800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 955 Processor
Motherboard
ASUSTeK Computer INC. M4A89GTD-PRO/USB3
Memory
8.00 GB
Graphics Card(s)
AMD Radeon HD 6800 Series
Sound Card
(1) Virtual Audio Cable (2) AMD High Definition Audio Devi
Monitor(s) Displays
HP 2710m 27inch
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD1002FAEX-00Z3A0 ATA Device (2) Lexmark USB Mass Storage USB Device
PSU
520w Seasonic
Case
NZXT
Cooling
5 case fans, Zalman CPU cooler
Keyboard
Microsoft Sidewinder x4
Mouse
Logitech G9
Internet Speed
1.5 mb
Antivirus
recently uninstalled avast!
First thing, remove the over clock until we stabilize the system. Also, uninstall AMD Overdriver. It is known to cause problems

Your first crash was caused by the Microsoft Anti-Malware driver. Try reinstalling or the program or removing it completely.

I would like for you to enable driver verifier and see if it catches anything
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Found this looking through your logs. Looks like you might have some hardware issues, mainly CPU
Code:
Event[5736]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2012-01-18T19:11:47.166
  Event ID: 18
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rick-PC
  Description: 
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor ID: 3
I would like you to run Prime95 with the over clock removed
Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html

Code:
Event[32]:
  Log Name: System
  Source: Microsoft-Windows-StartupRepair
  Date: 2012-01-25T17:35:18.997
  Event ID: 1104
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Rick-PC
  Description: 
The system volume was corrupt.
Run a disk check and system file check
http://www.sevenforums.com/tutorials/433-disk-check.html
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html


BSOD BUGCHECK SUMMARY
Code:
[FONT=lucida console]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Jan 25 18:23:25.600 2012 (UTC - 5:00)
System Uptime: 0 days 0:07:59.099
*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
Probably caused by : MpFilter.sys ( MpFilter+8deb )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  X64_0x3B_MpFilter+8deb
BiosReleaseDate = 08/24/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Jan 25 18:08:51.549 2012 (UTC - 5:00)
System Uptime: 0 days 1:24:26.047
Probably caused by : ntkrnlmp.exe ( nt!ObReferenceObjectSafe+c )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  mscorsvw.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ObReferenceObjectSafe+c
BiosReleaseDate = 08/24/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Jan 25 14:28:58.142 2012 (UTC - 5:00)
System Uptime: 0 days 1:06:48.640
Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_iGetNextPriorityTransfer+12f )
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_USBPORT!USBPORT_Core_iGetNextPriorityTransfer+12f
BiosReleaseDate = 08/24/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/FONT]
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500 @ 3.8GHzG.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600NVIDIA GTX 550Ti
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
Getting on it asap
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...AMD Phenom(tm) II X4 955 Processor8.00 GBAMD Radeon HD 6800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 955 Processor
Motherboard
ASUSTeK Computer INC. M4A89GTD-PRO/USB3
Memory
8.00 GB
Graphics Card(s)
AMD Radeon HD 6800 Series
Sound Card
(1) Virtual Audio Cable (2) AMD High Definition Audio Devi
Monitor(s) Displays
HP 2710m 27inch
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD1002FAEX-00Z3A0 ATA Device (2) Lexmark USB Mass Storage USB Device
PSU
520w Seasonic
Case
NZXT
Cooling
5 case fans, Zalman CPU cooler
Keyboard
Microsoft Sidewinder x4
Mouse
Logitech G9
Internet Speed
1.5 mb
Antivirus
recently uninstalled avast!
Bad news I followed your instructions uninstalled Microsoft Security Essentials, enabled Driver Verifier, and removed overclock but now I get a BSOD when I get to the Windows Login screen. I am able to boot up only in Safe Mode.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...AMD Phenom(tm) II X4 955 Processor8.00 GBAMD Radeon HD 6800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 955 Processor
Motherboard
ASUSTeK Computer INC. M4A89GTD-PRO/USB3
Memory
8.00 GB
Graphics Card(s)
AMD Radeon HD 6800 Series
Sound Card
(1) Virtual Audio Cable (2) AMD High Definition Audio Devi
Monitor(s) Displays
HP 2710m 27inch
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD1002FAEX-00Z3A0 ATA Device (2) Lexmark USB Mass Storage USB Device
PSU
520w Seasonic
Case
NZXT
Cooling
5 case fans, Zalman CPU cooler
Keyboard
Microsoft Sidewinder x4
Mouse
Logitech G9
Internet Speed
1.5 mb
Antivirus
recently uninstalled avast!
I've used system restore to boot back up without having to use safe mode.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...AMD Phenom(tm) II X4 955 Processor8.00 GBAMD Radeon HD 6800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 955 Processor
Motherboard
ASUSTeK Computer INC. M4A89GTD-PRO/USB3
Memory
8.00 GB
Graphics Card(s)
AMD Radeon HD 6800 Series
Sound Card
(1) Virtual Audio Cable (2) AMD High Definition Audio Devi
Monitor(s) Displays
HP 2710m 27inch
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD1002FAEX-00Z3A0 ATA Device (2) Lexmark USB Mass Storage USB Device
PSU
520w Seasonic
Case
NZXT
Cooling
5 case fans, Zalman CPU cooler
Keyboard
Microsoft Sidewinder x4
Mouse
Logitech G9
Internet Speed
1.5 mb
Antivirus
recently uninstalled avast!
Please upload a new report. It was most likely driver verifier catching a bad driver that was causing the BSOD
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500 @ 3.8GHzG.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600NVIDIA GTX 550Ti
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
Here is a new report and for what its worth I ran a program called BlueSceenView which allowed me to view my dmp files and said crashes were caused by these drivers respectively for each dump

1st dmp file error caused by driver: nusb3xhc.sys
2nd dmp file error caused by driver:ntoskrnl.
3rd dmp file error caused by driver: ataport.SYS
4th dmp file error caused by driver: n
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...AMD Phenom(tm) II X4 955 Processor8.00 GBAMD Radeon HD 6800 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 955 Processor
Motherboard
ASUSTeK Computer INC. M4A89GTD-PRO/USB3
Memory
8.00 GB
Graphics Card(s)
AMD Radeon HD 6800 Series
Sound Card
(1) Virtual Audio Cable (2) AMD High Definition Audio Devi
Monitor(s) Displays
HP 2710m 27inch
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD1002FAEX-00Z3A0 ATA Device (2) Lexmark USB Mass Storage USB Device
PSU
520w Seasonic
Case
NZXT
Cooling
5 case fans, Zalman CPU cooler
Keyboard
Microsoft Sidewinder x4
Mouse
Logitech G9
Internet Speed
1.5 mb
Antivirus
recently uninstalled avast!
I'm thinking you might have OS corruption.

Have you run the System File Check yet?

None of the dumps are working properly and one of them blames "n". I have no idea what it is but it also shows up in your loaded drivers.

Code:
Event[1207]:
  Log Name: System
  Source: Service Control Manager
  Date: 2012-01-26T23:22:01.760
  Event ID: 7000
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Rick-PC
  Description: 
The SBSD Security Center Service service failed to start due to the following error: 
The service did not respond to the start or control request in a timely fashion.
Google says this is part of Spybot S&D. Do you have that installed? Or did you?

I also see that your itype software keeps crashing a lot. I think it is apart of your keyboard or something.

Continue running driver verifier and keep rebooting the computer and have it BSOD so hopefully it makes a verified dump

BSOD BUGCHECK SUMMARY
Code:
[font=lucida console]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Jan 27 00:33:25.275 2012 (UTC - 5:00)
System Uptime: 0 days 0:12:33.415
Probably caused by : win32k.sys ( win32k!FreeObject+58 )
BUGCHECK_STR:  0x1a_41284
PROCESS_NAME:  TurboV_EVO.exe
FAILURE_BUCKET_ID:  X64_0x1a_41284_win32k!FreeObject+58
BiosReleaseDate = 08/24/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.
Debug session time: Fri Jan 27 00:18:07.971 2012 (UTC - 5:00)
System Uptime: 0 days 4:19:41.080
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.
Probably caused by : ntoskrnl. ( nt+7cc10 )
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
BiosReleaseDate = 08/24/2010
SystemManufacturer = System manufacturer
SystemProductName = System Pro
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan 26 03:52:57.933 2012 (UTC - 5:00)
System Uptime: 0 days 0:07:53.432
Probably caused by : volmgr.sys ( volmgr!VmpReadWriteCompletionRoutine+1a )
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  CINEBENCH Wind
FAILURE_BUCKET_ID:  X64_0x1E_0_volmgr!VmpReadWriteCompletionRoutine+1a
BiosReleaseDate = 08/24/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
*** WARNING: Unable to verify timestamp for n
*** ERROR: Module load completed but symbols could not be loaded for n
Debug session time: Thu Jan 26 03:43:27.342 2012 (UTC - 5:00)
System Uptime: 0 days 0:23:48.840
*** WARNING: Unable to verify timestamp for n
*** ERROR: Module load completed but symbols could not be loaded for n
Probably caused by : n ( nt+7cc40 )
BUGCHECK_STR:  0x19_3
BiosReleaseDate = ends In
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500 @ 3.8GHzG.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600NVIDIA GTX 550Ti
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500 @ 3.8GHz
Motherboard
MSI P67A-GD65
Memory
G.SKILL Ripjaws Series 8GB (2 x 4GB) DDR3 1600
Graphics Card(s)
NVIDIA GTX 550Ti
Sound Card
On Board
Monitor(s) Displays
ASUS 23"
Hard Drives
OCZ Vertex 3 VTX3-25SAT3-60G
Keyboard
Wireless
Mouse
Wireless
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