Carl -- no dumps exist. That's why they are not in the report.
I see some evidence of the crash in Event Viewer:
Code:
Event[298]:
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 2010-10-19T10:40:11.000
Event ID: 1001
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: W31-4L13NW4R3
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x0000000000000003, 0xfffff80002e4c980, 0xfffff80002e4c980, 0x1a45f57133ef39af). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101910-18891-01.
Code:
Event[48]:
Log Name: Application
Source: Windows Error Reporting
Date: 2010-10-19T10:48:11.000
Event ID: 1001
Task: N/A
Level: Information
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: W31-4L13NW4R3
Description:
Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
C:\Windows\Minidump\101910-18891-01.dmp
C:\Users\54W W31\AppData\Local\Temp\WER-472433-0.sysdata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0387ad10
Analysis symbol:
Rechecking for solution: 0
Report Id: 101910-18891-01
Report Status: 0
The logs indicate there was a memory dump
101910-18891-01.dmp at one time, but that file is nowhere to be found.
What is the page file set to? I see the page file is 7.99GB, for your 8GB RAM. Did you set it this way, or is the page file set to System Managed? Make sure it is the latter.
I don't see any cleaning programs installed, but if you are using any, remove them for now.
The logs also indicate that the
memory.dmp file was updated, which may be our key here. Find that file in C:\Windows, and move it to the desktop. Right-click on it, and select Send to>Compressed folder.
Upload that .zip folder to
Rapidshare or another site.
Now I see WMP and some other programs are crashing a lot. Also, you are getting errors such as these:
Code:
Event[13]:
Log Name: System
Source: Service Control Manager
Date: 2010-10-19T11:00:54.281
Event ID: 7022
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: W31-4L13NW4R3
Description:
The Windows Update service hung on starting.
~~~~~
Event[32]:
Log Name: System
Source: Service Control Manager
Date: 2010-10-19T10:57:10.538
Event ID: 7024
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: W31-4L13NW4R3
Description:
The HomeGroup Listener service terminated with service-specific error %%-2147023143.
~~~~
Event[76]:
Log Name: System
Source: Service Control Manager
Date: 2010-10-19T10:55:53.109
Event ID: 7024
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: W31-4L13NW4R3
Description:
The Windows Firewall service terminated with service-specific error Access is denied..
~~~~
Event[136]:
Log Name: System
Source: Microsoft Antimalware
Date: 2010-10-19T10:55:39.000
Event ID: 2004
Task: N/A
Level: Error
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: W31-4L13NW4R3
Description:
Microsoft Antimalware has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures.
Signatures Attempted: Current
Error Code: 0x80070002
Error description: The system cannot find the file specified.
Signature version: 0.0.0.0;0.0.0.0
Engine version: 0.0.0.0
~~~
Event[505]:
Log Name: System
Source: Microsoft-Windows-WindowsUpdateClient
Date: 2010-10-19T02:14:12.496
Event ID: 20
Task: Windows Update Agent
Level: Error
Opcode: Installation
Keyword: Installation,Failure
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: W31-4L13NW4R3
Description:
Installation Failure: Windows failed to install the following update with error 0x800f020b: Broadcom - Bus Controllers and Ports - Dell Wireless 370 Bluetooth Mini-card.
That all points to network trouble to me.
Your Intel Ethernet drivers are old, dated 6/23/2009. That could be the problem. Install these ones:
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18713&ProdId=3244&lang=eng
Dated 07/29/2010, they are 13 months newer.
Explorer.exe crashed too, though we may overlook this for now. Just run a system files check. Run
sfc /scannow from an
elevated command prompt.
You're also getting quite a few Kernel Power error 41 events.
Code:
Event[3127]:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2010-09-17T21:15:00.736
Event ID: 41
Task: N/A
Level: Critical
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: W31-4L13NW4R3
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
That is often a sign of bad hardware, but can also be caused by software.
In short, update those network drivers, and upload the memory.dmp file. Disable any cleaning programs for now.
