BSOD

Bensiuber

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I have Windows 7 Pro, 32 bit. I bought it from Microsoft and installed it over Vista almost a month ago. My computer is 2-3 years old.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Sattelite L-305D
OS
Windows 7 Professional 32bit
CPU
AMD Turion(tm) 64 X2 Mobile Technology TL-60
Memory
3GB
Graphics Card(s)
ATI Radeon X1200 Series
Monitor(s) Displays
Generic PnP Monitor
Welcome to the forums. Sorry to hear you are having problems. I will take a look and be right back.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
All four of your dumps show the same stop error code, 19, BAD_POOL_HEADER. Usual causes are a device driver and that is where we will begin looking.

To begin troubleshooting, I suggest that you uninstall Avira using this tool: Info > Tool. Avira has been known to cause BSOD's on some Win 7 systems. Download and install Microsoft Security Essentials in its place. You can reinstall Avira when your system is running smoothly; but I recommend that you stick with MSE.

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver I found in your dmp, sptd.sys, that is notorious for causing BSODs. This driver was implicated in three of your four dumps. It probably would have been implicated in the fourth; but the dump file was corrupt. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

Win 7 does not like outdated drivers. They can and do cause memory corruption and crashes. I find the following outdated drivers on your system and some are quite obsolete. Update these drivers:
atikmdag.sys Mon Dec 01 16:01:46 2008 - This driver was directly blamesd in one of your dumps. ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)Global Provider of Innovative Graphics, Processors and Media Solutions | AMD

Rt86win7.sys Thu Feb 26 04:04:22 2009 - Realtek 8101E/8168/8169 NDIS 6.20 32-bit Driver, Realtek 8101E/8168/8169 PCI/PCIe Adapters, Realtek

ssmdrv.sys Tue May 05 06:05:18 2009 - part of Avira antiviral software. Anti virus for Linux, Windows and more with firewall, antispam, recovery security - Avira AntiVir. Uninstall Avira as suggested above.

SynTP.sys Thu Aug 14 22:02:22 2008
- Synaptic Touch Pad Driver, Drivers | Synaptics

TVALZ_O.SYS Thu Nov 08 22:07:46 2007
- TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver Toshiba Support - Homepage. If you can't update this driver, let me know. You may need to uninstall the Value Added software package.


Reboot and let's see how your system runs.

 
Last edited:

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
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