Bsod

[envy28]

Hi everyone.. keep getting this damn bsod problem every now and then. I have attached the files required to the post.
Here is my systems basic information:

Windows 7 64bit
Pre-installed with computer (Rebooted once as I got the black screen with the mouse cursor)

Processor: Intel Core i7
Ram: 16GB


Thanks

 

[yowanvista]

BIOS64.sys
Uninstall this biostar driver or remove the software using it

BIOS64.sys        fffff880`02f94000    fffff880`02f9c000    0x00008000    0x3ee27f50    [COLOR=Red]08/06/2003[/COLOR] 04:12:00

If crashes continue run Driver verifier and upload the newly created dump files
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Stop any overclocking

 

[envy28]

Thanks for the reply. But umm how do you remove drivers on Windows 7? Sorry but im a complete noob at all this

 

[yowanvista]

This driver is assocaited to a Biostar software, follow the steps in this tutorial to remove this software
http://www.sevenforums.com/tutorials/77761-programs-features-uninstall-change-program.html

Then navigate to C:\Windows\System32\drivers
Locate BIOS64.sys and rename it to BIOS64.sys.old

 

[envy28]

Ok thanks, before I do that I just wanted to make sure about something. Biosoft is the name of my motherboard i think, its called 'Biostar TH55B-HD Motherboard'. Renaming it to BIOS64.old wont cause it to complete it crash will it? I have no knowladge about this stuff.



Thanks

 

[yowanvista]

Find that Biostar software in "uninstall or change a program"
Then go to Biostar's website and get a newer version

Renaming it to BIOS64.old wont cause it to complete it crash will it? I have no knowladge about this stuff.

It will only affect the software using it

 

[envy28]

I do not have have no Biostar software in Uninstall or change a program. But I do have BIOS64.sys under C:\Windows\System32\drivers.

The only thing thats by Biostar is the mainboard ''Biostar TH55B-HD Motherboard'

 

[yowanvista]

I do not have have no Biostar software in Uninstall or change a program. But I do have BIOS64.sys under C:\Windows\System32\drivers.

The only thing thats by Biostar is the mainboard ''Biostar TH55B-HD Motherboard'

Rename it to .old

 

[envy28]

It just happend again . I have uploaded new files to this post... thanks


I also have updates coming when i shut down my computer, getting a little scared, as it was after an update I got a black screen with only a mouse curser and had to reboot windows.

 

[yowanvista]

Run Driver verifier and upload the newly created dump files
Driver Verifier - Enable and Disable

 

[envy28]

Hi, so i ran Driver verifier and waitied for another crash and one just happend a little while ago. Anyway i uploaded the new dump fire to this post.

thanks

 

[zigzag3143]

Hi, so i ran Driver verifier and waitied for another crash and one just happend a little while ago. Anyway i uploaded the new dump fire to this post.

thanks

This was caused by your AVG. Remove and replace with Microsoft Security essentials.


AVG - Download tools

http://www.microsoft.com/security_essentials/

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\013011-24890-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c5b000 PsLoadedModuleList = 0xfffff800`02e98e50
Debug session time: Sun Jan 30 12:27:31.658 2011 (GMT-5)
System Uptime: 0 days 0:00:42.783
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C4, {3c, f8, 0, 0}

Unable to load image AVGIDSDriver.Sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AVGIDSDriver.Sys
*** ERROR: Module load completed but symbols could not be loaded for AVGIDSDriver.Sys
Probably caused by : AVGIDSDriver.Sys ( AVGIDSDriver+184c8 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 000000000000003c, ObReferenceObjectByHandle is being called with a bad handle.
Arg2: 00000000000000f8, bad handle passed in,
Arg3: 0000000000000000, object type,
Arg4: 0000000000000000, 0.

Debugging Details:
------------------


BUGCHECK_STR:  0xc4_3c

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  LogonUI.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff800031553dc to fffff80002ccb740

STACK_TEXT:  
fffff880`035383c8 fffff800`031553dc : 00000000`000000c4 00000000`0000003c 00000000`000000f8 00000000`00000000 : nt!KeBugCheckEx
fffff880`035383d0 fffff800`0316a90f : fffff880`07145604 fffff800`0316f8ef fffff880`03538940 fffff880`07145604 : nt!VerifierBugCheckIfAppropriate+0x3c
fffff880`03538410 fffff880`071504c8 : fffff880`03538500 fffff800`02e705a0 ffffffff`800013b8 fffffa80`12c30060 : nt!VerifierObReferenceObjectByHandle+0xdf
fffff880`03538460 fffff880`03538500 : fffff800`02e705a0 ffffffff`800013b8 fffffa80`12c30060 fffff880`035384a8 : AVGIDSDriver+0x184c8
fffff880`03538468 fffff800`02e705a0 : ffffffff`800013b8 fffffa80`12c30060 fffff880`035384a8 00000000`00000000 : 0xfffff880`03538500
fffff880`03538470 ffffffff`800013b8 : fffffa80`12c30060 fffff880`035384a8 00000000`00000000 00000000`00363200 : nt!ExWorkerQueue
fffff880`03538478 fffffa80`12c30060 : fffff880`035384a8 00000000`00000000 00000000`00363200 fffff880`0714fa51 : 0xffffffff`800013b8
fffff880`03538480 fffff880`035384a8 : 00000000`00000000 00000000`00363200 fffff880`0714fa51 fffff800`00000001 : 0xfffffa80`12c30060
fffff880`03538488 00000000`00000000 : 00000000`00363200 fffff880`0714fa51 fffff800`00000001 00000000`00000000 : 0xfffff880`035384a8


STACK_COMMAND:  kb

FOLLOWUP_IP: 
AVGIDSDriver+184c8
fffff880`071504c8 ??              ???

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  AVGIDSDriver+184c8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AVGIDSDriver

IMAGE_NAME:  AVGIDSDriver.Sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c58972d

FAILURE_BUCKET_ID:  X64_0xc4_3c_AVGIDSDriver+184c8

BUCKET_ID:  X64_0xc4_3c_AVGIDSDriver+184c8

Followup: MachineOwner
---------

 

[envy28]

oh... ok thanks. Is there any anti virus software you would recommend? Or is Microsoft Essentials good enough?